agile transformation and scrum · transformation roadmap 22 train all who will work within the...
TRANSCRIPT
Luiz “Q” Quintela
Scrum MasterA-CSM, CS@SP, ITIL
Senior Agile Advisor and TrainerScrum@Scale Trainer
Excella – www.excella.com
+1.702.813.3017 (voice or text)[email protected]
https://www.linkedin.com/in/qentity/
Holly Garza
2
Battling Perceptions…
3
▪ Scrum is not:
▪ A silver bullet
▪ Just for IT
▪ A solution to scarce resources and people.
▪ Without planning, documentation, architecture.
▪ An excuse for poor quality.
▪ Undisciplined.
▪ About throwing away areas of expertise.
▪ Unproven.
Perceptions are critical when
scaling Scrum.
How Tough Was It?
4
▪ In your experience, what was the biggest
challenge that you faced in an Agile
transformation?
▪ Go to Menti.com and enter code 20 95 92.
What Does Transformation Mean?
6
▪ Commit to a full company transformation.
▪ Adopt an Agile mindset with full-scale executive and
business engagement.
▪ Accelerate decision making; quickly validate or pivot
ideas.
▪ Drive business innovation and differentiation based on
customer outcomes.
▪ Move from project to product.
▪ Move from infrequent “kitchen sink” releases to smaller
and more frequent ones.
▪ Adopt a continuous flow of work for release on demand.
Executives and Transformation
7
▪ Personally drive innovation and differentiation.
▪ Remove organizational obstacles.
▪ Accelerate the flow of value to customers.
▪ Adapt from learnings.
▪ Provide clear support and enthusiasm for the
transformation.
▪ Drive the change effort.
Organization Misalignment: Project Multitasking
9
20% Website
50% App
30% Big Data
20% Service
15% Website
30% Big Data
35% Vendor integration
Organization Misalignment: Agile Teams Enveloped By Traditional Organization
12
2 weeks
Heavy Bureaucracy with manual
approvals
6 weeks
Done
Do you think They will ship it before I retire?
Think so, you are
only 25…
Keep the users
waiting…
True Transformation Requirements
13
Vision A clear vision and the ability to deliver it.
Minimum Viable Bureaucracy
Organizational structures aligned on priorities to reduce decision delay.
Roadmap Deliver the vision with performance and accountability.
OKRs Inspect progress, adapt and improve the organization.
Don’t “do” Agile, be Agile Change mindsets and behaviors to deliver outcomes and not projects.
Efficient?
14
▪ In our experience, Agile adoption at
department level, for instance,
development, does not yield the
complete benefits that one expects
from Agile and Scrum and faces multiple
difficulties.
Poll
15
▪ We all know we have to target the executives
first. As one reponsible for an Agile
transformation, which of the following would
you focus next?
▪ Go to Menti.com and enter code 20 95 92.
Transformation Tips
▪ Bring HR in as early as possible. It may surprise you
but, in my experience, they adopted Scrum quickly
and mastered it well.
▪ Invest time in explaining to all levels of leadership
what their roles are and how they can help the
transformation succeed. Reinforce that message
often!
▪ Create a competent, empowered Product Owner
team as early as possible. It does not matter how
good your teams are if they deliver product that
nobody wants!
▪ Training without follow-up mentoring and coaching
is inefficient.
17
Transformation Tips
▪ If you are in IT, standardize environments. Most
“features” happen due to discrepancies
between environments.
▪ If you are in IT, invest heavily in automation for
environment creation, testing and deployment.
It creates consistency, increases quality and
significantly reduces time to market.
▪ Dedicated teams. You are not going to get the
benefits otherwise.
18
Transformation Tips
▪Use the Scrum@Scale minimum viable
bureaucracy to synchronize the entire
organization. It will eliminate dark work
and reduce decision delay.
▪Decision delay of 5 or more hours has a
success rate of 18%. Delays on 1 hour
have a success rate of 58%.
▪ Foster a culture of Continuous
Improvement!
19
Transformation Roadmap20
Perform an assessment to create a list of
organizational problems.
Conduct a senior leadership briefing.
Identify the goals.
Hint: an Impact Map is handy.
Show how Scrum and Scrum@Scale can achieve
the goals.
Identify initial agile initiatives for a small set
of teams that will become a reference model for
Scrum. Hint: 3 or 4 teams.
Transformation Roadmap
21
▪ Create the Executive Action Team, a
leadership Scrum team that will create
an "Agile Bubble" for the selected
initiatives.
▪ Create the Product Owner team that will
prioritize all work on the selected
initiatives.
Transformation Roadmap
22
▪ Train all who will work within the "Agile Bubble" that is defined, created, managed and supported by the Executive Action Team.
▪ When the Product Owner team has a backlog, form Scrum teams around that backlog to maximize organizational performance.
▪ Create group of teams with their Scaled Daily Scrum to coordinate the integrated activity across teams.
Transformation Roadmap
23
▪ When primary initiatives are successful
and a "Reference Model" for how Scrum
works in the organization has been
established, expand the "Agile Bubble"
to the next set of initiatives.
▪ Deliver early and often.
FREE Coaching Events
▪ https://www.scrumatscale.com/virtual-coaching-sessions/
▪ 4 – 6 times a month, 90 minutes, weekdays and/or weekends.
▪ US based: 19:00 – 20:30 EST
▪ Europe based (session in English): 19:00 – 20:30 CET
(13:00 - 14:30 EST)
▪ Focus on Scrum@Scale but we also discuss Scrum and Agile in
general.
▪ You can claim SEUs from the Scrum Alliance for participating.
▪ Brought to you by Luiz “Q” Quintela, Dee Rhoda and Marta
Iffland.
25
Certified Scrum@Scale Practitioner Course
▪ Courses Worldwide – Register today at:
https://www.scrumatscale.com/find-course/
▪ Want to become a trainer?
https://www.scrumatscale.com/become-trainer/