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Agile Transformation and Scrum Luiz “Q” Quintela and Holly Garza 1

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Agile Transformation and ScrumLuiz “Q” Quintela and Holly Garza

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Luiz “Q” Quintela

Scrum MasterA-CSM, CS@SP, ITIL

[email protected]

Senior Agile Advisor and TrainerScrum@Scale Trainer

Excella – www.excella.com

+1.702.813.3017 (voice or text)[email protected]

https://www.linkedin.com/in/qentity/

Holly Garza

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Battling Perceptions…

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▪ Scrum is not:

▪ A silver bullet

▪ Just for IT

▪ A solution to scarce resources and people.

▪ Without planning, documentation, architecture.

▪ An excuse for poor quality.

▪ Undisciplined.

▪ About throwing away areas of expertise.

▪ Unproven.

Perceptions are critical when

scaling Scrum.

How Tough Was It?

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▪ In your experience, what was the biggest

challenge that you faced in an Agile

transformation?

▪ Go to Menti.com and enter code 20 95 92.

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What Does Transformation Mean?

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▪ Commit to a full company transformation.

▪ Adopt an Agile mindset with full-scale executive and

business engagement.

▪ Accelerate decision making; quickly validate or pivot

ideas.

▪ Drive business innovation and differentiation based on

customer outcomes.

▪ Move from project to product.

▪ Move from infrequent “kitchen sink” releases to smaller

and more frequent ones.

▪ Adopt a continuous flow of work for release on demand.

Executives and Transformation

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▪ Personally drive innovation and differentiation.

▪ Remove organizational obstacles.

▪ Accelerate the flow of value to customers.

▪ Adapt from learnings.

▪ Provide clear support and enthusiasm for the

transformation.

▪ Drive the change effort.

Organization Misalignment: Silos

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IT

Dev QA Ops

Organization Misalignment: Project Multitasking

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20% Website

50% App

30% Big Data

20% Service

15% Website

30% Big Data

35% Vendor integration

Organization Misalignment: Team Size

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Organization Misalignment: Setup and Tear Down Teams

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Organization Misalignment: Agile Teams Enveloped By Traditional Organization

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2 weeks

Heavy Bureaucracy with manual

approvals

6 weeks

Done

Do you think They will ship it before I retire?

Think so, you are

only 25…

Keep the users

waiting…

True Transformation Requirements

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Vision A clear vision and the ability to deliver it.

Minimum Viable Bureaucracy

Organizational structures aligned on priorities to reduce decision delay.

Roadmap Deliver the vision with performance and accountability.

OKRs Inspect progress, adapt and improve the organization.

Don’t “do” Agile, be Agile Change mindsets and behaviors to deliver outcomes and not projects.

Efficient?

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▪ In our experience, Agile adoption at

department level, for instance,

development, does not yield the

complete benefits that one expects

from Agile and Scrum and faces multiple

difficulties.

Poll

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▪ We all know we have to target the executives

first. As one reponsible for an Agile

transformation, which of the following would

you focus next?

▪ Go to Menti.com and enter code 20 95 92.

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Transformation Tips

▪ Bring HR in as early as possible. It may surprise you

but, in my experience, they adopted Scrum quickly

and mastered it well.

▪ Invest time in explaining to all levels of leadership

what their roles are and how they can help the

transformation succeed. Reinforce that message

often!

▪ Create a competent, empowered Product Owner

team as early as possible. It does not matter how

good your teams are if they deliver product that

nobody wants!

▪ Training without follow-up mentoring and coaching

is inefficient.

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Transformation Tips

▪ If you are in IT, standardize environments. Most

“features” happen due to discrepancies

between environments.

▪ If you are in IT, invest heavily in automation for

environment creation, testing and deployment.

It creates consistency, increases quality and

significantly reduces time to market.

▪ Dedicated teams. You are not going to get the

benefits otherwise.

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Transformation Tips

▪Use the Scrum@Scale minimum viable

bureaucracy to synchronize the entire

organization. It will eliminate dark work

and reduce decision delay.

▪Decision delay of 5 or more hours has a

success rate of 18%. Delays on 1 hour

have a success rate of 58%.

▪ Foster a culture of Continuous

Improvement!

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Transformation Roadmap20

Perform an assessment to create a list of

organizational problems.

Conduct a senior leadership briefing.

Identify the goals.

Hint: an Impact Map is handy.

Show how Scrum and Scrum@Scale can achieve

the goals.

Identify initial agile initiatives for a small set

of teams that will become a reference model for

Scrum. Hint: 3 or 4 teams.

Transformation Roadmap

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▪ Create the Executive Action Team, a

leadership Scrum team that will create

an "Agile Bubble" for the selected

initiatives.

▪ Create the Product Owner team that will

prioritize all work on the selected

initiatives.

Transformation Roadmap

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▪ Train all who will work within the "Agile Bubble" that is defined, created, managed and supported by the Executive Action Team.

▪ When the Product Owner team has a backlog, form Scrum teams around that backlog to maximize organizational performance.

▪ Create group of teams with their Scaled Daily Scrum to coordinate the integrated activity across teams.

Transformation Roadmap

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▪ When primary initiatives are successful

and a "Reference Model" for how Scrum

works in the organization has been

established, expand the "Agile Bubble"

to the next set of initiatives.

▪ Deliver early and often.

Questions?

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FREE Coaching Events

▪ https://www.scrumatscale.com/virtual-coaching-sessions/

▪ 4 – 6 times a month, 90 minutes, weekdays and/or weekends.

▪ US based: 19:00 – 20:30 EST

▪ Europe based (session in English): 19:00 – 20:30 CET

(13:00 - 14:30 EST)

▪ Focus on Scrum@Scale but we also discuss Scrum and Agile in

general.

▪ You can claim SEUs from the Scrum Alliance for participating.

▪ Brought to you by Luiz “Q” Quintela, Dee Rhoda and Marta

Iffland.

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Certified Scrum@Scale Practitioner Course

▪ Courses Worldwide – Register today at:

https://www.scrumatscale.com/find-course/

▪ Want to become a trainer?

https://www.scrumatscale.com/become-trainer/

Thank You!https://www.scrumatscale.com/events/

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