Alan Daniels Nagoya, Japan October 12, 2012

• Agenda – Team Leadership – Strategy, Focus, Projects – Standard Status –  ISO Liaison – 9100 Series Revision Plan – Standard Proposals – 101 Questionnaires – 9100 Usage Survey – Communication

Requirements Team

Strategy, Focus, Projects

IAQG Strategic Focus

Relationship Growth Strategy •  Civil Authorities - Production •  Space •  Defense •  Maintenance, Repair & Overhaul •  Trade Associations

Improvement Strategy

•  Requirements

•  People Capability

•  Product & Supply Chain Improvement

•  Performance

IAQG Operating Management System IAQG Other Party Management Team

Integration Team

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6

Current State • Independent release

of standards

• Most OEM’s deploy 9100

• Limited supply chain eligible and required to deploy 9100

• Standards supported for deployment presentations

• Few measures in place

Strategic Focus   Project manage future

integrated standard releases   Collaborate with Strategy

Streams   IAQG 5 year strategy -

Lead 90% certification   Ensure standards are current

and relevant   Develop and maintain

document support materials and improve communications

  Engage in ISO activities and obtain liaison voting status

  Develop future QMS concepts and measures

Future State •  Integrated release of

future standards

•  All IAQG member companies use the 9100 series

•  All eligible supply chain use 9100 series

•  Standard support is easy to use

•  Measures drive improvements

• Projects in support of the mission –  Identify opportunities for improved effectiveness and

efficiencies by the standards alignment to Requirement Team

–  Improve Requirements Team Management •  Proposal review, tracking, reporting, validation,

integration, voting, records –  Improve Standard Status / Standards Register –  Project manage revision activity –  Proactive ISO liaison –  Improve and measure 9100 Series usage through the

IAQG Deployment and Flowdown Survey

Requirements Team

Standards Activity

9120 (Distributors)

9100 (General)

9110 (Maintenance) 9101 Audit

Process

ICO

P C

ertification Scheme

Best practices

Quality Management System

9103 Key Char.

Oversight of Certification Scheme 9104-1 (organization) 9104-2 (surveillance/certs) 9104-3 (auditors)

9102 FAI

9107 DDA

9114 Direct ship

9131 N/C Doc

REQ

UIR

EMEN

TS

Stra

tegy

Str

eam

PR

OD

UC

T &

SU

PPLY

CH

AIN

St

rate

gy S

trea

m

Maintenance of stds issued by IA

QG

(IA

QG 103)

People Capability documents (PCAP001) & structure (skills matrix)

Peop

le

Cap

abili

ty

Stra

tegy

St

ream

IAQG OWNERS Data Type DATA

9115 Software

9132 Marking

9133 Sup.Qual.

9134 Sup risk

9137 AQAP align.

9162 Operator Self Verif

Supply Chain Management Handbook (SCMH)

Sales & Scheduling

Requirement Flow down

Design & Developm’t

Plant, skills &

planning

Manufact. &

Inspection

Supplier Mgt.

Control of N/C mat’l

C/A & P/A

Order Mgt & logistics

Customer Support

Sourcing selection

Business Processes

1 2 3 4 5 6 7 8 9 10 11

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• Standards Leaders – Improve Product Productivity –  9102 Kevin Ward (Goodrich) –  9103 Bernard Lauras (Airbus) –  9107 Ed Bayne (Boeing) –  9114 Ed Bayne (Boeing) –  9115 Raymond Wright (Rockwell Colins) –  9116 Mike Quinn (Boeing) –  9131 Claus Mayr (MTU) –  9132 Richard Hawkins (Rolls Royce) –  9133 Michael Stock (Rolls Royce) –  9134 Albrecht Feldsmann (Airbus) –  9136 Bernard Lauras (Airbus) –  9137 Juan I. Martin Lucena (Airbus) –  9162 Dale Gordon (AeroJet) –  9117 Jan Sommarberg (Volvo)

• Standards Activity –  4 Sustain Standards that are published and in

sustain & maintenance phase –  6 Review Standards in the ballot or publish

phase –  6 Development Standards in active team

development –  4 Study Standards planning a revision or

past due for reaffirmation –  3 New Projects Standards in development –  2 Questionnaires Proposal phase to assess support

for the development of a standard

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• Standards recently published –  9103 “Variation Management of Key Characteristics”

–  9110 “QMS Requirements for Aviation Maintenance Organizations”

–  9131 “QMS-Aerospace Non-Conformance Documentation”

–  9104-1 “Requirements for Aerospace Quality Management System Certification /

Registration Programs

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• Standards in ballot –  9101 “Quality Management Systems Audit Requirements

for Aviation, Space, and Defense Organizations”

•  Ballot withdrawn to incorporate a technical change and will re-ballot in one month

–  9111 “Quality Management System Assessment for Maintenance Organizations”

•  To cancel

–  9121 “Quality Management Systems - Aerospace - Assessment for Stockist Distributors

– To cancel

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• IAQG standards in revision –  9100 Series revision has been launched

•  9100 “Quality Management Systems - Requirements for Aviation, Space and Defense Organizations”

•  9110 “Quality Management Systems - Requirements for Aviation Maintenance Organizations”

•  9120 “Quality Management Systems – Requirements for Aviation, Space and Defense Distributors”

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• IAQG standards in revision –  9102 “Aerospace First Article Inspection Requirement”

•  Ballot draft nearing completion •  Addresses new technology and standard improvement

–  9104-2 “Requirements for Oversight of Aerospace Quality Management”

•  Draft sent to Sector Document Representatives (SDRs) –  9104-3 “Requirements for Aerospace Auditor

Competency and Training Courses” •  Team member transition resulted in a delay

–  9107 “Direct Delivery Authorization Guidance for Aerospace Companies”

•  Revision is in work. Ballot ECD April / May 2013 –  9114 “Direct Ship Guidance for Aerospace Companies”

•  Revision is in work. Ballot ECD April / May 2013

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• New IAQG standards in development –  9116 “Notification of Change”

•  Received concurrence from the three SDRs and a ballot-ready version is being drafted

–  9117 “Delegated Product Release Inspection (DPRI)” •  Three day meeting scheduled in Nagoya, one in the US in

December and two in the first quarter of 2013

–  9136 “Root Cause Analysis and Problem Solving” •  Team is working with the IAQG Editor to finalize a ballot draft

–  “Non Deliverable Software” and “Statistical Product Acceptance” •  Presented for IAQG Council vote asking for agreement to

develop standards

17

ISO 9001 Changes review

• ISO Format Change Status • The proposed standard ISO format has been released

–  10 clauses, some standard text and definitions –  A provision and process to request deviation from the standard

format was made –  ISO 14001 has begun work on their next revision using the process

•  ISO 9001 has started revision activities –  Decision has been made to revise ISO 9001 –  ISO Working Group has been established to develop a NWIP (New

Work Item Proposal) in early summer –  Deviation likely for standard text, unlikely for clause structure

•  ISO plans on publishing in 2015

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20 of 20

HLS & Sub-clauses 1.Scope 2.Normative references 3.Terms and definitions 4.Context of the organization

•  Understanding the organization and its context

•  Needs and requirements •  Scope •  Management System

5.Leadership •  General •  Management commitment •  Policy •  Roles, responsibility and

authority 6. Planning

•  Actions to address risks & opportunities

•  Objectives and plans to achieve them

HLS & Sub-clauses 7. Support

•  Resources •  Competence •  Awareness •  Communication •  Documented information

8. Operation •  Operational planning and

control 9. Performance evaluation

•  Monitoring, measurement, analysis & evaluation

•  Internal audit •  Management review

10. Improvement •  Non conformity and corrective

action •  Continual Improvement

New Clause Structure

9100 Series Revision High Level Plan • The 9100 is based on ISO 9001 and is thus affected

by the ISO TC176 revision activity • Several other IAQG standards are based on the IAQG

9100 standard, and will require revision in parallel with the 9100 standard revision activity

• The IAQG 9100-series standards are planned for project completion in late 2015 early 2016

• Revision focus is to fix what is broken and be very cautious in adding any new requirements •  Sound reasoning and the benefits are clear

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9100 Series The term “9100 Series standards” includes the following IAQG standards:

•  IAQG 9100 Quality Management Systems –Requirements for Aviation, Space and Defense Organizations - IAQG Series Baseline Standard

•  IAQG 9110 Quality Maintenance Systems – Requirements for Aviation Maintenance Organizations

•  IAQG 9115 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations - Deliverable Software

•  IAQG 9120 Quality Management Systems – Requirements for Aviation, Space and Defense Distributors

•  IAQG 9137 Guidance for the Application of AQAP 2110 within a 9100 Quality Management System

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The 9100 Series shall: •  Be the foundation of the requirements applicable to the whole

aviation, space and defense industry •  Take into account the new and emergent requirements •  Be recognized by the authorities •  Be applicable for use by all stakeholder segments and by

organizations of all types, sizes and locations •  Support the IAQG 5 years vision, mission, strategy •  Contribute to the improvement of the supply chain

performances and customer satisfaction •  Provide clear requirements that enable a common

interpretation of the 9100 standard by auditors and audited companies

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Changes/additions to be considered •  Constitute quality management system requirements

that are not contractual in nature or contain product specific requirements

•  Enhance clarity of requirements or address stakeholder needs

•  Are auditable and define “what” not “how”

•  The benefit of the proposed change/addition outweighs the impact of implementation

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EAQG Leader: Brigitte CLAMENS

(Zodiac Aerospace)

Members: Roberto CIASCHI (ESA) Stuart ANTHONY (RR)

AAQG Leader: Buddy CRESSIONNIE

(Lockheed Martin)

Members:

James CLIFFORD (UTC) Buddy CRESSIONNIE (LMCO)

APAQG Leader: Masahiro KAWAMOTO

(MHI) Members: Chen ZHONGYUAN (AVIC)

Tatsuya SHIRAI (KHI) TBD

IAQG Leader: Alan DANIELS (Boeing)

IAQG Standards Representatives 9101 : Masahiro KAWAMOTO (MHI)

9110 : TBD

9120 : Dale GORDON (Aerojet)

9115 : Raymond WRIGHT (Raytheon)

9137 : Juan Ignacio MARTIN (Airbus Military)

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Stakeholder IAQG Leader 9100 Team Liaison •  Civil Aviation Authorities Edward BAYNE Alan DANIELS •  Defense / NATO Mike HAYWARD Juan Ignacio MARTIN •  Space Roberto CIASCHI Roberto CIASCHI •  Certification Bodies /Aerospace Auditors Tim LEE Alan / Masa •  9100 Certified Organizations Brian BLOUNT Brian GEER •  Trade Associations Alain BONNARD Brigitte CLAMENS •  IAQG & Sector member Companies Buddy, Brigitte, Masa 9100 Team Sector Leaders •  Airline and aviation operators Alain BONNARD Isabelle VOUGAZ •  Maintenance, repair, and overhaul orgs Alain GROS Flavio IZZO •  Distributors Dale GORDON Dale GORDON •  Deliverable software organizations Raymond WRIGHT Raymond WRIGHT •  IAQG Strategy Streams/Teams

•  People Capability Geoffrey SHERLEY Stuart ANTHONY •  Product & SC Improvement Bernard LAURAS Jim CLIFFORD •  Performance Improvement Christian BUCK Mark COVERT •  OPMT & Certification Bodies Tim LEE Alan/Masa •  Integration Jim CLIFFORD Jim CLIFFORD

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• Receive stakeholder feedback on 9100 / 9110 / 9120 revision activity and auditing scheme

• Input source for clarifications and FAQs

• Recommendations for next standard revision

• Use Survey Monkey as the data collection tool • Survey distributed in English (different languages

determined by sector) • Send out survey to stakeholders, 9100 Series certified

organizations, certification bodies, and auditors

9100 Series Survey

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Auditors training

Companies certified against revised standards

9101 audit process review

9104-1, -2, -3 reviews

Information to training provider(s)

ISO 9001:2015 Publication

11.2015 Nagoya 10/2012

Moscou 05/2013 Montreal

10/2013

Preparing

San Antonio 05/2013

Ballots reviews and comments

To be defined

Publications

9100 revision

9100 series revisions

START

Specific detailed schedule for : - design specification writing - data collection & analysis - drafts issues & reviews - communication - ……. including meetings with other standards teams

Structure draft

END

1st draft Ballot draft

Requirements Team

Communications

Requirements Team Communications • Requirements Team leaflet/tri-fold developed •  9100 Series article written,“The Journey Begins: The road

ahead for the 9100:2015 Series Revision” •  9100 Series Survey Article

Survey

Leaflet

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