ALEA K. NEWMAN

PROFESSIONAL PORTFOLIO

Longwood University

Farmville, VA

EDUCATION & ACTIVITES (LONGWOOD UNIVERSITY)

Bachelor of Science in Psychology (May 2009)Minor in Business AdministrationGPA: 3.0 (cumulative)

Zeta Tau Alpha (2007-Present)Assistant Treasurer (2008)

Longwood Women’s Rugby Club (2007-2009)Virginia Rugby Union State Champions

(2008)Match Secretary (2007-2008)

Longwood Varsity Softball (2005-2006)Longwood Women’s Softball Athletic

Scholarship (2005-2008)

SKILLS

Conduct research on nonverbal cues exerted while lying

Develop patient satisfaction survey Present written and oral proposals to

faculty and students Computer Skills: Microsoft Word,

PowerPoint, Excel, Access, FrontPage, and SPSS

SURVEYSonoran Consultants Patient Survey

Please comment upon your feelings toward the office staff and your overall experience. This survey is voluntary and should be completed during your visit today. All data collected will be kept confidential. Your answers are anonymous so please do not put your name anywhere on the survey.

After completing this survey please place it in the drop box upon check out. Your participation is greatly appreciated.

1) How were you referred to this office?

a. Referred by a friend because of a good experience b. My family physician referred me c. I looked you up in a provider book d. Other

2) How did you feel you were treated by the front office staff/receptionist? (circle one)

Very Well Well Indifferent Poorly Very Poorly

5 4 3 2 1

Why:_______________________________________________________

3) How did you feel you were treated by the Medical Assistant/Nurse? (circle one)

Very Well Well Indifferent Poorly Very Poorly

5 4 3 2 1

Why:_______________________________________________________

POWER POINT

SPSS

WORK EXPERIENCE Sonoran Consultants in OB/GYN Scottsdale, AZ

Special Projects 2007-Present Converting paper charts into electronic charts Scanning patient documents into office computer

system Other pertinent projects

Billing Assistant 2006-2007 Verified patient insurance maternity coverage Posted payments Mailed patient statements Corrected problems with patient claims

Front Office Staff 2001-2003 Answering patient calls Scheduling patient appointments Providing excellent customer service skills

REFERENCES Monica Fraizer

Billing ManagerSonoran Consultants in OB/GYN480-860-0550 (work)

Dr. Marilyn LaugheadOwner and Head DoctorSonoran Consultants in OB/GYN480-540-6569 (cell)

CONTACT INFORMATION

Schoolalea.newman@live.longwood.edu480-540-8138 (cell)

Homeakn01@live.com480-515-5221