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EVOLUTION

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One To O

ne

engage

ment Influential

engagement

Engagement

build Experience through

Engagement

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Customer x Customer = Community

Life is public and so do your business

• Knowing customer conversation• Talk with your consumer• Be presence where your customer • Listen to all your bad press, PR & consumer dissatisfaction.• Your customers are your ad agency

Your worst customer is your best friendYour best customer is your partner

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1. Facebook.com

2. Google.co.id

3. Yahoo.com4. Google.com5. Blogger.com6.KASKUS.US7. Youtube8. Wordpress9. Detik.com10. 4shared

Source: Alexa 2010

TOP ACCESSED WEBSITES

Social Media

Search Engine

News portal

Tools

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