amadeus electronic miscellaneous document emd

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Amadeus Electronic Miscellaneous Document

EMD

Ирена ТРЕНЧЕВА

Дина КОЛЕВА

12 април 2013, София

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Съдържание

Какво е EMD?

Различни видове EMD и тяхното предназначение

Резервиране на услуга, за която се създава EMD

Издаване на EMD

Анулиране на EMD

Възстановяване на суми по EMD

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EMD: какво представлява?

електронен документ за допълнителни услуги;

решение, позволяващо издаване на документи за услуги, свързани с пътуването и събирането на такси за допълнителни услуги;

начин да се документира продажбата и да се проследи използването на такси, събрани извън билета;

нов стандарт на електронен документ, определен от IATA, който позволява събирането на такси по независими една от друга услуги (Amadeus Ancillary Services).

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Чрез EMD могат да бъдат продадени различни услуги … Lounge access

Wifi access

Vouchers

Excess baggage

Pet in cabin

Meal

Amendment fees, residual value

Train ticket, taxi, car rental

…

EMD замества MCO документи (VMCO, VMPD)

Услуги, които не са свързани с полета

Услуги, които са свързани с полета


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EMD може да съдържа до 16 купони

Всеки купон служи за услуга, определена от допълнителен код (RFISC)

Всеки купон на услугата има жизнен цикъл със статус (open, used, refunded, voided, …)

Услугите се групират по основен код (RFIC)

RFISC: Taxi

RFISC: Train

Coupon 1

Coupon 2

Coupon 3

...

EMD

RFIC B: Non air transportation

Used

Open

Open


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Видове EMD и предназначение

EMD-S (Standalone EMD)

Използва се независимо от електронния билет

Може да се отнася към електронния билет

(пример: глоба за промяна на дата, депозит за група)

Може да се използва на различни етапи на пътуване

EMD-A (Associated EMD)

Асоциирано е с електронния билет

Служи за събиране на такси, свързани с електронните купони на билета

Маршрутът съответства на маршрута в електронния билет

Може автоматично или ръчно да се асоциира или отделя от електронния билет

Upgrade fee

MealExcess Baggage

Voucher

Residual value

Lounge access

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Авиокомпании, позволяващи издаването на EMD на българския пазар

>EGVD/CBG

AIRLINES DISTRIBUTING EMD IN THE COUNTRY: BG

AB AY IB YM

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EMD услуги за конкретна авиокомпания

>EGSD/Vxx,

където: EGSD е EMD Guide Service Display,

xx е двубуквен код на авиокомпанията

i

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EMD услуги за авиокомпания AB

EGSD/VAB

LIST OF EMD SERVICES FOR AIRLINE: AB CODE RFIC/SC BOOK TA ISS. DESCRIPTION 49 AOXY G/0B4 SSR YES AIRLINE SUPPLIED OXYGEN 50 UMNR G/0BH SSR YES UNACCOMPANIED MINOR 51 PETC C/0BT SSR YES PET IN CABIN 52 GOLF C/0DC SSR YES GOLF EQUIPMENT 53 WAKE C/0G3 SSR YES WAKE BOARD 54 DEPO D/997 SVC YES Deposit 55 PENF D/994 SVC YES PENALTY FEE 56 RSVT D/99I SVC YES RESIDUAL USED FOR FUTURE AIR TR 57 RSVR D/996 SVC YES RESIDUAL VALUE USED FOR REFUNDA 58 A/0B5 SEAT YES SEATING

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Информация за конкретна EMD услуга

>EGSD/L55

PENF: PENALTY FEE VALIDATING CARRIER:AB RFIC:D RFISC:994 EMD TYPE:S BOOKING METHOD: SVC MONOCOUPON EMD: YES CONSUMED AT ISSUANCE: YES ADDITIONAL DOCUMENT IN EXCHANGE: YES RESIDUAL VALUE: NO ROUTING INFORMATION MANDATORY FOR ISSUANCE: NO ISSUED IN CONNECTION WITH MANDATORY FOR ISSUANCE: YES EXCESS BAGGAGE INFORMATION MANDATORY FOR ISSUANCE: NO REFUNDABLE: YES EXCHANGEABLE: NO INTERLINEABLE: YES ENDORSABLE: YES

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Създаване на EMD 1 стъпка: Заявка чрез SSR или SVC (manual ancillary segment), с код на услугата, съответстваща на два елемента RFIC/RFISC

RFIC (една буква) обозначава група услуги, определени от IATA RFISC (три знаци) обозначава услуга в групата: определени от ATPCO

RFIC Description

A Air transportation

B Non Air Services

C Baggage

D Financial Impact

E Airport Services

F Merchandise

G In-Flight ServicesI Individual Airline Use

2 стъпка: Ръчно тарифиране и ценови записManual pricing & Pricing Record (TSM-P)

Услугите, издадени чрез EMD се тарифират с ценови запис, наречен TSM-P (Transitional Stored Miscellaneous type P)

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Примери за създаване на EMD

1. Създаване на EMD при глоба за промяна на дата

2. Създаване на EMD при глоба за промяна на дата (EMD генерирано с ATC)

3. Създаване на EMD при промяна на дата (EMD за Residual Value)

4. Създаване на EMD в резервация с SR BIKE

5. Amadeus Ancillary Services

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Създаване на EMD при глоба за промяна на датаПример 1

RT59YL63 --- TST RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 15JAN13/0810Z 59YL63

1.EMILOVA/ANA MS 2 AB8543 W 14MAY 2 SOFVIE HK1 2 0705 0745 *1A/E*

3 AP - FOR CIS TESTING EMD PENF

4 TK OK15JAN/SOF1A0981//ETAB 5 FA PAX 745- 2566811241/ETAB/BGN95.86/15JAN13/SOF1A0981/00028280/S2 6 FB PAX 1500002321 TTP/RT OK ETICKET/S2

>IU AB HK1 PENF SOF/09MAY-REISSUE PENALTY FEE

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--- TST RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 15JAN13/0810Z 59YL63 RF TEST 1. EMILOVA/ANA MS

2 SVC AB HK1 PENF SOF 09MAY-REISSUE PENALTY FEE 3 AB8543 M 09MAY 4 SOFVIE HK1 0705 0745 E90 E 0 OPERATED BY NIKI SEE RTSVC 4 AP - FOR CIS TESTING EMD PENF 5 TK OK15JAN/SOF1A0981//ETAB 6 FHE PAX 745-2566811241 7 FE PAX NO REFUND/RBK RESTRICTED/S3 8 FM *M*0 9 FO 745-2566811241SOF15JAN13/00028280/745-25668112412E1 10 FP O/CASH+/CASH 11 FV PAX AB/S3


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Внасяне на задължителни елементи:

TMC/VAB

TMI/DAB/ASOF

TMI/CV-117.36/FBGN117.36/FP-CASH

TMI/IC-TKT7452566811241E1


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TSM 1 TYPE P SOF1A0981 PT/15JAN 11 EMD-S CARR AB 1.EMILOVA/ANA MS RFIC-D/K FINANCIAL IMPACT 1. RFISC-994 PENALTY FEE L 2 OPERATING CC-AB CPN VALUE-117.36 ORIGIN-SOF PRESENT TO:AB PRESENT AT:SOF NVA-09MAY13 ICW-7452566811241E1 NON EXCHANGEABLE CONSUMED AT ISSUANCE ADD INF/RKS: FARE F BGN 117.36 EXCH VAL BGN 117.36 TOTAL BGN 117.36 FP CASH


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>TTM/RTOK ETICKET/EMD

>RT59YL63--- TST TSM RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 15JAN13/0842Z 59YL63 1.EMILOVA/ANA MS 2 SVC AB HK1 PENF SOF 09MAY-REISSUE PENALTY FEE 3 AB8543 M 09MAY 4 SOFVIE HK1 2 0705 0745 *1A/E* 4 AP - FOR CIS TESTING EMD PENF 5 TK OK15JAN/SOF1A0981//ETAB 6 FA PAX 745-2566811241/ETAB/BGN95.86/15JAN13/SOF1A0981/ 00028280/S2 7 FA PAX 745-1815048001/DTAB/BGN117.36/15JAN13/SOF1A0981/ 00028280/S2

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По подразбиране, системата отпечатва всички документи, свързани с EMD:

Passenger receipt се отпечатва на обикновена хартия или се изпраща по e-mail

TTM/[email protected]

Agent coupon

Audit coupon

Credit card charge form

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Извикване на EMD

>EWD/L7

EMD-7451815048001 TYPE-S SYS-1A LOC-59YL63 INT- FCI-1 1 POI-SOF DOI-15JAN13 IOI-00028280 PAX- EMD SCENARIO ONE/YM MS ADT RFIC-D FINANCIAL IMPACT REMARKS- CPN-1 RFISC-994 AB SOF S-F SAC- 745L88LK6D1KX VALUE-117.36 DESCRIPTION-PENALTY FEE NON-EXCHANGEABLE CONSUMED AT ISSUANCE PRESENT TO-AB PRESENT AT-SOF ICW-7452566811241C1 SERVICE REMARKS- FARE F BGN 117.36 EXCH VAL BGN 117.36 RFND VAL TAX- TOTAL BGN 117.36 /FC

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Създаване на EMD при глоба за промяна на датаПример 2 (EMD генерирано с ATC)

>rt6sohvu--- TST RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 22FEB13/1343Z 6SOHVU 1.POPOV/PAVEL MR 2 AB8707 M 18JUN 2 SOFTXL HK1 2 1930 2040 *1A/E* 3 AB8752 M 18JUN 2 TXLVIE HK1 2050 2120 2235 *1A/E* 4 AB8269 M 21JUN 5 VIETXL HK1 1020 1050 1205 *1A/E* 5 AB8706 M 21JUN 5 TXLSOF HK1 1230 1300 1610 *1A/E* 6 AP CASH 7 TK OK22FEB/SOF1A0981//ETAB 8 FA PAX 745-3212719104/ETAB/BGN1113.12/22FEB13/SOF1A0981/0002 8280/S2-5 9 FB PAX 2200000027 TTP OK ETICKET/S2-5 10 FE PAX NO REFUND/RBK RESTRICTED/S2-5 11 FM *M*0.01 12 FP CASH 13 FV PAX AB/S2-5

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>SB19JUN2,3--- TST RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 22FEB13/1343Z 6SOHVU 1.POPOV/PAVEL MR 2 AB8707 M 19JUN 3 SOFTXL HK1 1930 2040 319 E 0 SEE RTSVC 3 AB8752 M 19JUN 3 TXLVIE HK1 2050 2120 2235 319 E 0 SEE RTSVC 4 AB8269 M 21JUN 5 VIETXL HK1 1020 1050 1205 *1A/E* 5 AB8706 M 21JUN 5 TXLSOF HK1 1230 1300 1610 *1A/E* 6 AP CASH 7 TK OK22FEB/SOF1A0981//ETAB 8 FA PAX 745-3212719104/ETAB/BGN1113.12/22FEB13/SOF1A0981/0002 8280/S4-5 9 FB PAX 2200000027 TTP OK ETICKET/S4-5 10 FE PAX NO REFUND/RBK RESTRICTED/S4-5 11 FM *M*0.01 12 FP CASH 13 FV PAX AB/S4-5

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>FXQ 01 POPOV/PAVEL MR LAST TKT DTE 25FEB13 - - SEE ADV PURCHASE BG CXR: 2*AB/2*AB PRICED WITH VALIDATING CARRIER AB - REPRICE IF DIFFERENT VC ------------------------------------------------------------ AL FLGT BK DATE TIME FARE BASIS NVB NVA BG SOF BER AB 8707 M 19JUN MNCRT 19JUN19JUN 1P VIE AB 8752 M 19JUN MNCRT 19JUN19JUN 1P BER AB 8269 M 21JUN MNCRT 21JUN21JUN 1P SOF AB 8706 M 21JUN MNCRT 21JUN21JUN 1P ORIGIN TRVL CURRENCY REISSUE CURRENCY OLD BASE FARE EUR 335.00 NEW BASE FARE EUR 335.00 FARE BALANCE BGN 0.00 PAYMENT CURRENCY OLD TAX BGN 457.86 NEW TAX BGN 457.86 TAX BALANCE BGN 0.00 TICKET DIFFERENCE BGN 0.00 PENALTY BGN 117.36 GRAND TOTAL BGN 117.36 TOTAL ADD COLL BGN 117.36 RESIDUAL VALUE BGN 0.00

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--- TST TSM RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 22FEB13/1355Z 6SOHVU 1.POPOV/PAVEL MR 2 AB8707 M 19JUN 3 SOFTXL HK1 2 1930 2040 *1A/E* 3 AB8752 M 19JUN 3 TXLVIE HK1 2050 2120 2235 *1A/E* 4 AB8269 M 21JUN 5 VIETXL HK1 1020 1050 1205 *1A/E* 5 AB8706 M 21JUN 5 TXLSOF HK1 1230 1300 1610 *1A/E* 6 SVC AB HK1 PENF 7 AP 0988776663 8 TK OK22FEB/SOF1A0981//ETAB 9 FA PAX 745-3212719104/ETAB/BGN1113.12/22FEB13/SOF1A0981/0002 8280/S4-5 10 FB PAX 2200000027 TTP OK ETICKET/S4-5 11 FE PAX BGN657.22 NONREF - NO REFUND/RBK RESTRICTED/S2-5 12 FM *M*0.01 13 FO PAX 745-3212719104SOF22FEB13/00028280/745-32127191041E1 /S2-5 14 FP O/CASH+/CASH 15 FV AB

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>TMI/FP-CASH

TSM 3 TYPE P SOF1A0981 PT/22FEB 00 INT I EMD-S CARR AB 1.POPOV/PAVEL MR RFIC-D/K FINANCIAL IMPACT 1. RFISC-994 PENALTY FEE L 6 OPERATING CC-AB CPN VALUE-117.36 PRESENT TO:AIR BERLIN PRESENT AT:SOFIA NON EXCHANGEABLE CONSUMED AT ISSUANCE ADD INF/RKS: FARE F BGN 117.36 EXCH VAL BGN 117.36 TOTAL BGN 117.36 FP CASH

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--- TST TSM RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 22FEB13/1356Z 6SOHVU 1.POPOV/PAVEL MR 2 AB8707 M 19JUN 3 SOFTXL HK1 2 1930 2040 *1A/E* 3 AB8752 M 19JUN 3 TXLVIE HK1 2050 2120 2235 *1A/E* 4 AB8269 M 21JUN 5 VIETXL HK1 1020 1050 1205 *1A/E* 5 AB8706 M 21JUN 5 TXLSOF HK1 1230 1300 1610 *1A/E* 6 SVC AB HK1 PENF 7 AP 0988776663 8 TK OK22FEB/SOF1A0981//ETAB 9 FA PAX 745-3212719104/ETAB/BGN1113.12/22FEB13/SOF1A0981/00028280/S4-5 10 FB PAX 2200000027 TTP OK ETICKET/S4-5 11 FM *M*0.01 12 FO PAX 745-3212719104SOF22FEB13/00028280/745-32127191041E1/S2-5 13 FP O/CASH+/CASH 145 FV AB

>TTP/TTM25

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Създаване на EMD при промяна на датаПример 3 (EMD за Residual Value)

--- TST RLR --- RP/SOF1A0980/SOF1A0980 AA/SU 9APR13/0835Z 5TGQQ5 1.EMD/SCENARIO 2 AY 643 C 25MAY 6 HELARN HK1 2 0800 0800 *1A/E* 3 AY 681 D 26MAY 7 HELARN HK1 0800 0800 320 E 0 SEE RTSVC 4 AY 644 C 25JUN 2 ARNHEL HK1 0755 2 0840 1035 *1A/E* 5 AP SOF 359 2 980 980 0 6 TK OK09APR/SOF1A0980//ETAY 7 FA PAX 105-3212733056/ETAY/BGN1696.07/09APR13/SOF1A0980/0920 0000/S2,4 8 FB PAX 0900076027 TTP OK ETICKET ADVISE PSGR TO BRING FOID/PICT ID AT AP/S2,4 9 FE PAX CHNG FOC/REF FOC/S2,4 10 FM *M*0 11 FP CASH 12 FV PAX AY/S2,4

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>FXO 01 EMD/SCENARIO ITINERARY REBOOKED LAST TKT DTE 26MAY13 - DATE OF ORIGIN TICKET STOCK RESTRICTION BG CXR: AY/AY PRICED WITH VALIDATING CARRIER AY - REPRICE IF DIFFERENT VC ------------------------------------------------------------ AL FLGT BK DATE TIME FARE BASIS NVB NVA BG HEL STO AY 0681 Y * 26MAY 0800 YPR2FI 26MAY 2P HEL AY 0644 Y * 25JUN 0840 YPR2FI 26MAY 2P ORIGIN TRVL CURRENCY REISSUE CURRENCY OLD BASE FARE EUR 750.00 NEW BASE FARE EUR 600.00 FARE BALANCE BGN -293.40 PAYMENT CURRENCY OLD TAX BGN 229.07 NEW TAX BGN 229.07 TAX BALANCE BGN 0.00 TICKET DIFFERENCE BGN -293.40 PENALTY BGN 0.00 GRAND TOTAL BGN -293.40 TOTAL ADD COLL BGN 0.00 RESIDUAL VALUE BGN -293.40

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--- TST TSM RLR ---

RP/SOF1A0980/SOF1A0980 AA/SU 9APR13/0835Z TGQQQ

1.EMD/SCENARIO 2 AY 681 Y 26MAY 7 HELARN HK1 0715 0800 0800 320 E 0 SEE RTSVC 3 AY 644 Y 25JUN 2 ARNHEL HK1 0755 0840 1035 320 E 0 SEE RTSVC

4 SVC AY HK1 RSVR 5 AP SOF 359 2 980 980 0 - HORNIT OOD - A 6 TK OK09APR/SOF1A0980//ETAY 7 FHE PAX 105-3212733056 8 FE PAX CHNG FOC/REF FOC/S2-3 9 FM *M*0 10 FO PAX 105-3212733056SOF09APR13/00200000/105-32127330564E1 /S2-3 11 FP CASH

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TSM 3 TYPE P SOF1A980 AA/09APR 00 INT I EMD-S CARR AY 1.EMD/SCENARIO RFIC-D/K FINANCIAL IMPACT 1. RFISC-996 RESIDUAL VALUE FOR REFUNDABLE BALANCES L 4 OPERATING CC-AY CPN VALUE-293.40 PRESENT TO:FINNAIR PRESENT AT:SOFIA NON EXCHANGEABLE ADD INF/RKS: FARE R BGN 293.40 EXCH VAL BGN 293.40 TOTAL BGN 0.00 FO 105-3212733056SOF09APR13/09200833/105-32127330564E1

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>FPO/CASH

--- TST TSM RLR --- RP/SOF1A0980/SOF1A0980 AA/SU 9APR13/0843Z 5TGQQ5 1.EMD/SCENARIO 2 AY 681 Y 26MAY 7 HELARN HK1 0715 2 0800 0800 *1A/E* 3 AY 644 Y 25JUN 2 ARNHEL HK1 0755 2 0840 1035 *1A/E* 4 SVC AY HK1 RSVR 5 AP SOF 359 2 987 987 3 - HORNIT OOD - A 6 TK OK09APR/SOF1A0980//ETAY 7 FHE PAX 105-3212733056 8 FE PAX CHNG FOC/REF FOC/S2-3 9 FM *M*0 10 FO PAX 105-3212733056SOF09APR13/00200000/105-32127330564E1 /S2-3 11 FP O/CASH 12 FV AY

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>TTP/T3/[email protected]/TTM/[email protected]

OK ETICKET/EMD ADVISE PSGR TO BRING FOID/PICT ID AT APT

AGY NO – 00200000 QUERY REPORT 09APR CURRENCY BGN OFFICE – SOF1A0980 SELECTION: AGENT - ALL 09 APR 2013 ---------------------------------------------------------------------------- SEQ NO A/L DOC NUMBER TOTAL DOC TAX FEE COMM FP PAX NAME AS RLOC TRNC ---------------------------------------------------------------------------- 020871 105 3212733056 1696.07 229.07 0.00 0.00 CA EMD/SCEN AA 5TGQQ5 TKTT 020872 080 3212733057 663.92 233.60 0.00 4.30 CA HUSEJNAG LR YKFGOV TKTT 020873 105 3212733058 0.00 0.00 0.00 0.00 EMD/SCEN AA 5TGQQ5 TKTT 020874 105 1815048004 0.00 0.00 0.00 0.00 EMD/SCEN AA 5TGQQ5 EMDS

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>TRDC/20873DOCDB TRDC RESPONSE 09 APR 2013 AGY NO - 09200833 OFFICE - SOFLZ2110 AGENT - 0001AA REQUEST : TRDC/20873 --------------------------------------------------------------- SEQ A/L DOC NUMBER MESSAGE --------------------------------------------------------------- 020873 105 3212733058 OK - DOCUMENT(S) CANCELLED 020874 105 1815048004 OK - DOCUMENT(S) CANCELLED

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Създаване на EMD в резервация с SSR BikeПример 4

-- TST RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 25FEB13/1109Z 6TMXU4 1.NIKOLOVA/ANA MRS 2 AY 644 Y 23MAY 4 ARNHEL HK1 0755 5 0840 1035 *1A/E* 3 AP 032 456677 4 TK TL12MAY/SOF1A0981 5 FE PAX CHNG FOC/REF FOC/S2 6 FM *M*0.01 7 FP CASH 8 FV PAX AY/S2

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GGAIRABNEWS BAGGAGE INFO EN 4APR13 0901Z AS OF 25 MARCH 2013, SPORTS EQUIPMENT LIKE KITE, KANU, WAKE, GOLF, SKI, SURF AND DIVE MUST BE REQUESTED AS SPEQ. SPORT EQUIPMENT IS INCLUDED IN THE FREE BAGGAGE ALLOWANCE. IF THE FREE BAGGAGE ALLOWANCE IS EXCEEDED, THE EXCESS BAGGAGE RATES APPLY. GGAIRABNEWS BAGGAGE INFO EN 4APR13 0901Z EXAMPLE: SR SPEQ-TTL10KG1PCDIM50X40X50CMKITE SR SPEQ-TTL10KG1PCDIM50X40X50CMKANU SR SPEQ-TTL10KG1PCDIM50X40X50CMWAKE SR SPEQ-TTL10KG1PCDIM50X40X50CMGOLF SR SPEQ-TTL10KG1PCDIM50X40X50CMSKIS SR SPEQ-TTL10KG1PCDIM50X40X50CMSURF SR SPEQ-TTL10KG1PCDIM50X40X50CMDIVE BIKE MUST BE REQUESTED AS FOLLOWS: SR BIKE AB-TTL23KG1PCDIM100X50X70CM

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-- TST RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 25FEB13/1109Z 6TMXU4 1.NIKOLOVA/ANA MRS 2 AY 644 Y 23MAY 4 ARNHEL HK1 0755 5 0840 1035 *1A/E* 3 AP 032 456677 4 TK TL12MAY/SOF1A0981

5 /SSR BIKE AY HK1 TTL20KG0PCDIM50X60X80CM/S2 6 FE PAX CHNG FOC/REF FOC/S2 7 FM *M*0.01 8 FP CASH 9 FV PAX AY/S2

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GGAIRABNEWS BAGGAGE INFO EN 27NOV12 1314Z CHARGES FOR SPORTS BAGGAGE -------------------------- ! FEE PER ROUTE IF REGISTRATION TAKES PLACE UP TO 48 HOUR TO TAKE-OFF SHORT/MEDIUMHAUL LONG-HAUL SURF/KITE 50 EUR 75 EUR BIKE 50 EUR 75 EUR GOLF 50 EUR 70 EUR SKI 50 EUR 75 EUR DIVE 50 EUR 75 EUR WEAP 50 EUR 75 EUR MD

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TMC/VAB/L5

TMI/ASTO/DAY

TMI/ER-97.80/CV-97.80/F97.80/FP-CASH

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TSM 1 TYPE P SOF1A0981 PT/25FEB 12 EMD-A CARR AB 1.NIKOLOVA/ANA MRS RFIC-C/C BAGGAGE 1. RFISC-0EC BICYCLE L 5 OPERATING CC-AY CPN VALUE-97.80 ORIGIN-ARN DEST-HEL PRESENT TO:AY PRESENT AT:STO RATE PER UNIT BGN 97.80 ADD INF/RKS: FARE F BGN 97.80 EXCH VAL BGN 97.80 TOTAL BGN 97.80 FP CASH

TTP/TTM/RTOK ETICKET/EMD

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Amadeus Ancillary ServicesПример 5 (Избор на място в самолета)

--- TST RLR ---

RP/SOF1A0980/SOF1A0980 AA/SU APR13/0639Z T5GQQQ

1.EMD/SCENARIO 2 AY 643 N 25MAY 6 HELARN HK1 2 0800 0800 *1A/E* 3 AY 644 R 25JUN 2 ARNHEL HK1 0755 2 0840 1035 *1A/E* 4 AP SOF 359 2 980 980 0 5 TK TL10APR/SOF1A0980 6 FE PAX NO CHNG/NON REF/S2-3 7 FM *M*0 8 FP CASH 9 FV PAX AY/S2-3

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--- TST RLR ---

RP/SOF1A0980/SOF1A0980 AA/SU APR13/0639Z T5GQQQ

1.EMD/SCENARIO 2 AY 643 N 25MAY 6 HELARN HK1 2 0800 0800 *1A/E* 3 AY 644 R 25JUN 2 ARNHEL HK1 0755 2 0840 1035 *1A/E* 4 AP SOF 359 2 980 980 0 5 TK TL10APR/SOF1A0980

6 /SSR RQST AY HK1 HELARN/10CN,P1/S2 SEE RTSTR 7 OPW-11APR:1000/1C14/AY REQUIRES DOCUMENT ON OR BEFORE 12APR:1000/E6 8 OPC-12APR:1000/1C16/AY CANCELLATION DUE TO NO DOCUMENT/E6 9 FE PAX NO CHNG/NON REF/S2-3 10 FM *M*0 11 FP CASH 12 FV PAX AY/S2-3

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Amadeus Ancillary ServicesПример 5 (Тарифиране на допълнителна услуга)

>FXG

PASSENGER PTC ----------------------------------------

OC SRV NP PR FLGT DATE (BGN)FARE TAX TOTAL

01 EMD/SCENARIO ADT 10C RQST 1 AY643 25MAY BGN31.30 BGN31.30

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Amadeus Ancillary ServicesПример 5 (Извикване на запазена цена за допълнителна услуга)

TSM 1 TYPE P SOF1A0980 AA/09APR 00 INT I EMD-A CARR AY 1.EMD/SCENARIO RFIC-A/E AIR TRANSPORTATION 1. RFISC-10C SEAT ASSIGNMENT L 6 OPERATING CC-AY FEE OWNER-AY ORIGIN-HEL DEST-ARN SERVICE REMARKS-CHARACTERISTICS: CH NON REFUNDABLE NON EXCHANGEABLE NON INTERLINEABLE ADD INF/RKS: FARE F BGN 31.30 EXCH VAL BGN 31.30 TOTAL BGN 31.30 BSR 1.956000000 FC HEL AY STO31.30BGN31.30END

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Amadeus Ancillary ServicesПример 5 (Издаване на EMD за допълнителна услуга)

--- TST TSM RLR --- RP/SOF1A0980/SOF1A0980 AA/SU 9APR13/0739Z 5TGQQ5 1.EMD/SCENARIO 2 AY 643 N 25MAY 6 HELARN HK1 2 0800 0800 *1A/E* 3 AY 644 R 25JUN 2 ARNHEL HK1 0755 2 0840 1035 *1A/E* 4 AP SOF 359 2 123 456 5 TK OK09APR/SOF1A0980//ETAY 6 /SSR RQST AY HK1 HELARN/10CN,P1/S2 SEE RTSTR 7 FA PAX 105-3212733050/ETAY/BGN334.69/09APR13/SOF1A0980/00200 0000/S2-3 8 FA PAX 105-9077081675/DTAY/BGN31.30/09APR13/SOF1A0980/00200

0000/E6 44

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Amadeus Ancillary Services

HE ANCILLARY AMADEUS AIRLINE ANCILLARY SERVICES INDEX: FOR AN EXPLANATION, PLEASE ENTER: MS64 RELATED TOPICS -------------- BOOKING CHARGEABLE ANCILLARY SERVICES BASED ON SSRS MS148 OR SVCS BOOKING CHARGEABLE ADVANCED SEAT REQUESTS MS190 PRICING ANCILLARY SERVICES MS253 TSM-P FOR ANCILLARY SERVICES MS274 EXAMPLE OF A TSM-P FOR A VEGETARIAN MEAL MS316 DISPLAYING A TSM-P FOR ANCILLARY SERVICES MS337 FORM OF PAYMENT FOR ANCILLARY SERVICES MS337 ISSUING ANCILLARY SERVICES MS358 REBOOKING AND REFUNDING ANCILLARY SERVICES MS442 INCREASING THE NUMBER OF ANCILLARY SERVICES MS484

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Дневен отчет и индикация за EMD в него

AGY NO - 00200800 QUERY REPORT 05APR CURRENCY BGN OFFICE – SOF1A0980 SELECTION: AGENT - ALL 05 APR 2013 --------------------------------------------------------------------- SEQ NO A/L DOC NUMBER TOTAL DOC TAX FEE COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------ 00829 220 3212733024 977.64 416.26 0.00 0.00 CA SOSTARIC TD 72BA8S TKTT 00830 105 3212733025 372.73 186.72 0.00 0.02 CA EMD SCEN TD 46LEQF CANX 00831 105 3212733026 890.25 247.47 0.00 0.06 CA EMD SCEN TD 46LEQF TKTT

00832 105 1815048000 200.00 0.00 0.00 0.00 CA EMD GRP AA 475KSU EMDS 00833 105 1815048001 15.00 0.00 0.00 0.00 CA EMD SCEN TD 47QCBX EMDA

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>TRDC/832 - Анулиране на EMD от TJQ отчет

AGY NO - 00200800 QUERY REPORT 05APR CURRENCY BGN OFFICE – SOF1A0980 SELECTION: AGENT - ALL 05 APR 2013 --------------------------------------------------------------------- SEQ NO A/L DOC NUMBER TOTAL DOC TAX FEE COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------ 00829 220 3212733024 977.64 416.26 0.00 0.00 CA SOSTARIC TD 72BA8S TKTT 00830 105 3212733025 372.73 186.72 0.00 0.02 CA EMD SCEN TD 46LEQF CANX 00831 105 3212733026 890.25 247.47 0.00 0.06 CA EMD SCEN TD 46LEQF TKTT 00832 105 1815048000 200.00 0.00 0.00 0.00 CA EMD GRP AA 475KSU CANX 00833 105 1815048001 15.00 0.00 0.00 0.00 CA EMD SCEN TD 47QCBX EMDA

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Анулиране на EMDИзвикване на EMD запис

EMD-7451815048000 TYPE-S SYS-1A LOC-475KSU INT- FCI-1 1 POI-SOF DOI-05APR13 IOI-00020000 PAX- PAVLOV/KRISTIYAN INF RFIC-D FINANCIAL IMPACT REMARKS-

CPN-1 RFISC-994 AB SOF S-V SAC- 745LE9NUH6DLC VALUE-10.00 DESCRIPTION-PENALTY FEE NON-EXCHANGEABLE CONSUMED AT ISSUANCE PRESENT TO-AIR BERLIN PRESENT AT-SOF ICW-7451234567892C1 SERVICE REMARKS- FARE F BGN 10.00 EXCH VAL BGN 10.00 RFND VAL

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TRDC/L19 - Анулиране на EMD от резервация

или

TRDC/TK-11815048017 - Анулиране на EMD по номер на документ

или

TRDC/11 - Анулиране на EMD от TJQ отчет

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Refund на EMD

--- TST TSM RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 15JAN13/1002Z 59YYUT 1.EMD SCENARIO THREE/AB MS 2 AB8543 Y 11MAY 6 SOFVIE HK1 2 0705 0745 *1A/E* 3 AP -CIS TESTING FOR EMDA PETC 4 TK OK15JAN/SOF1A0981//ETAB 5 SSR PETC AB HK1 TTL3KG1PCDIM55X40X20CMDOG/ONLY CAT/DOG/TORTOISE MAX WEIGHT AND DIMS ARE 6KG 55X40X20CM/S2 6 FA PAX 745-2566811243/ETAB/BGN800.02/15JAN13/SOF1A0981/00020 000/S2 7 FA PAX 745-1815048002/DTAB/BGN58.68/15JAN13/SOF1A0981/000282 80/E5 8 FB PAX 1500002323 TTP/TTM/RT OK ETICKET/EMD/S2 9 FB PAX 1500002323 TTP/TTM/RT OK ETICKET/EMD/E5

>TRF/L7/EMD

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Refund на EMD

>TRF/L7/EMD

REFUND RECORD AGT-00028280 PT/15JAN13 F TKT-Y NM NAME EMD SCENARIO THREE/AB MS I ISSUED 15JAN13 D1 DOCUMENT 745 1815048002 6 CPNS 1000 F FARE PAID BGN 58.68 U FARE USED 0.00 FARE REFUND 58.68 XT TAX REFUND 0.00 >TRFT REFUND TOTAL 58.68 FP1 CASH 58.68

>TRFP

OK EMD RECORD UPDATED SAC- 745L88UQXUGCI OK - REFUND PROCESSED

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Refund на EMD

EWD/L7

EMD-7451815048002 TYPE-A SYS-1A LOC-59YYUT INT- FCI-1 2 POI-SOF DOI-15JAN13 IOI-00028280 PAX- EMD SCENARIO THREE/AB MS ADT RFIC-C BAGGAGE REMARKS--DOG 3KG

CPN-1 RFISC-0BT HG SOFVIE S-R SAC- 745L88UQXUGCI VALUE-58.68 DESCRIPTION-PET IN CABIN PRESENT TO-AB PRESENT AT-SOF ICW-7452566811243C1 (D) EXCESS BAGGAGE- 1 N RATE PER UNIT-BGN 58.68 SERVICE REMARKS- FARE F BGN 58.68 EXCH VAL BGN 58.68 RFND VAL TAX- TOTAL BGN 58.68 /FC FP CASH

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Refund на EMD

--- TST TSM RLR --- RP/SOF1A0981/SOF1A0981 PT/SU 15JAN13/1138Z 59YYUT 1.EMD SCENARIO THREE/AB MS 2 AB8543 Y 11MAY 6 SOFVIE HK1 2 0705 0745 *1A/E* 3 AP -CIS TESTING FOR EMDA PETC 4 TK OK15JAN/SOF1A0981//ETAB 5 SSR PETC AB HK1 TTL3KG1PCDIM55X40X20CMDOG/ONLY CAT/DOG/TORTOISE MAX WEIGHT AND DIMS ARE 6KG 55X40X20CM /S2 6 FA PAX 745-2566811243/ERAB/BGN800.02/15JAN13/SOF1A0981/00028 280/S2

7 FA PAX 745-1815048002/DRAB/BGN58.68/15JAN13/SOF1A0981/000282 80/S5

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Amadeus Electronic Miscellaneous Document

EMD Стандартен електронен документ, който може да съдържа:

услуги, свързани с полета

услуги, които не са свързани с полета

2 типа EMD:

EMD-S (SVC - 90% и SSR - 10%)

EMD-A (винаги с SSR)

Всяка услуга се обозначава с код - RFIC + RFISC

Всички продажби се съхраняват в EMD база данни, известна като EMS

IATA изискване към авиокомпаниите да преминат към EMD до края на 2013

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EMD / VMCO

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Item Virtual MCO EMD

Reporting Code MD50 EMDS or EMDA

Ticket status management

No Yes

Number of coupons

Mono-coupon Up to 16 coupons

Booking process IMCM/ SSR or SVC

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EMD предимства

Спестява средства и време Бързо и лесно решение за събиране на такси Пълно интегриране в системата Amadeus Лесни промени по отношение на услугите

Възможност за допълнителни приходи Повече услуги, избор и контрол (wifi access, Limo home…) Разпространение през пътническите агенции, сайтове

Защита на приходите Надеждно отчитане и събиране на средства

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EMD предимства за клиентите

EMD предоставя повече услуги на пътниците

Електронна технология: няма опасност от загуба на хартиен документ, спестява време на пътника

Услугите, които се предлагат чрез EMD могат лесно да се използват по маршрути, по които има споразумения между авиокомпаниите

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Amadeus Electronic Miscellaneous Document EMD

Допълнителна информация:

E-Support

HEEMD

http://www.aesupport.net/agentresources/amadeusemd.htm

amadeus electronic miscellaneous document emd

Documents