04 nonverbal.pptnonverbalmessages souza - english speaking course lucknow -
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UnderstandingUnderstanding
NonverbalNonverbalMessagesMessages
UnderstandingUnderstanding
NonverbalNonverbalMessagesMessages
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Preview
Why Focus on Nonverbal Communication?
The Nature of Nonverbal Communication Codes of Nonverbal Communication
How to interpret Nonverbal Cues More
Accurately
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Nonverbal Communication
Defined Communication
other than writtenor spoken languagethat createsmeaning forsomeone Sign language is one
exception to thisdefinition
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Why focus on Nonverbal
Communication? Nonverbal messages communicate
feelings and attitudes
Most significant source of emotionalinformation is the face (AlbertMehrabian)
Vocal cues
Approximately 93% of emotionalmeaning is communicated nonverbally.
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Why focus on nonverbal
communication? Nonverbal messages are
critical to successfulrelationships
Nonverbal messages servevarious functions forverbal messages:
Substitute Complement Contradict
Repeat Regulate Accent
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The Nature of Nonverbal
Communication Culture-Bound
Rule-governed
Ambiguous Perception checking
Continuous
Non-linguistic Multi-channeled
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Codes of Nonverbal
Communication Appearance
artifacts
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Codes of Nonverbal
Communication Body movement,Gestures, and Posture Kinesics refers to the
study of human
movements, gestures,and postures Emblems Illustrators Affect displays Regulators
adaptors
(P
eople En Espaol Magazine, Aug 2004, pg 20)
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Codes of Nonverbal
Communication Kinesics Research
Quasi-courtship behavior nonverbal
actions we consciously andunconsciously exhibit when we areattracted to someone: Courtship readiness
Preening Positional cues
Appeals to invitation
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Codes of Nonverbal
Communication Eye contact Facial expressions
Touch (haptics) Touch ethic The Voice
Paralanguage or vocalics
Back-channel cues Response latencies
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Codes of Nonverbal
Communication Environment, Space, and Territory
Physical environment
Space (proxemics) Intimate space
Personal space
Social space
Public space
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Edwin T. Halls
Zones of Space
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Codes of Nonverbal
Communication
Territory Territoriality
Territorial markers
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How to Interpret
Nonverbal Cues Immediacy
Immediacy CuesProximity:. Close, forward leanBody Orientation: Direct, could be side-by-sideEye Contact:..Eye contact & mutual eye contactFacial Expression:.. SmilingGestures:. Head nods, movementPosture:. Open, relaxed, arms oriented toward
others
Touch:.. Cultural-and-context appropriateVoice: Higher pitch, upward pitch
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What questions
do you have?
Homework:Reading?Turn in assignment?
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