1convergence_internal © 2001, cisco systems, inc. ip telephony roi case studies
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1Convergence_Internal © 2001, Cisco Systems, Inc.
IP Telephony ROIIP Telephony ROICase StudiesCase Studies
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Screenshot of ROI Summary
• Deployment Details•Single-site educational institution
•720 phones
•Old environment consisted of a mix between Centrex and PBX
•Analysis includes costs of data network upgrade
• ROI Findings•Payback – 8 months
•Total Technology Benefit- $1.4M over 5 years
•ROI Drivers:
•Saved $800K in PBX equipment, maintenance and installation costs
•Able to significantly improve communication services to students that generated $324K of revenue per year
•Reduced Moves, Adds and Changes by $24K annually
Menlo College ROI Case StudyMenlo College ROI Case Study
3Convergence_Internal © 2001, Cisco Systems, Inc.
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