(2016 v.2) gallardo, carlos - resume
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CARLOS A. GALLARDO 876 Lancaster Avenue • Bryn Mawr, PA 19010 • Phone: (215) 528-7196 • Email: crlbaquier@gmail.com
LinkedIn: https://www.linkedin.com/in/carlosagallardo
EDUCATION
Villanova University, Villanova, PA May 2015
Bachelor of Business Administration, Villanova School of Business
Major: Management Information Systems, Minor: Business Analytics
Università degli Studi di Urbino Carlo Bo, Urbino, Italy Spring 2013
Business and Culture in the Italian Context , Villanova School of Business Overseas Program
Concentration: Management and Marketing in International Markets
WORK EXPERIENCE
Data Migration Specialist, roundCorner, Inc., Villanova, PA October 2015 - Current
Knowledgeable in Salesforce enterprise platform technologies, release documentation and Salesforce Sales Cloud
Expanding analytical and critical thinking skills by designing custom solutions through standard and custom Sales Cloud
object architecture based on client requirements
Comfortable speaking to clients and collecting requirements either as a Data Specialist, Consultant, or Business Analyst
Specializing in SQL scripting, mapping processes and migrating data into Salesforce Instances utilizing ETL tools
Configuring, testing, and deploying the following Salesforce 3rd Party AppExchange Applications in Sales Cloud: rC Bios,
Geopointe, Rollup Helper, Declarative Lookup Rollup Summaries Tool, Conga Composer, Apsona Multi-Step Reporting,
and Salesforce Agile Accelerator
Mission Control Center Diploma Student, SAP America, Newtown Square, PA May 2014-May 2015
Conducted daily meetings to scope Fortune500 client engagements and requirements, project development and
system technical issues
Developed Technical Insider Client Reports for high-profile customers to help present value propositions and report
performance issues on production systems and system components
Provided assistance within different technical focus groups in Mission Control Center in order to improve customer
technical support and customer operational system performance
PROJECTS
Business and Data Migration Analyst, St. Joseph Notre Dame High School, Alameda, CA November 2015 - March 2016
Assessed client post-implementation pain points in order to provide product expert services, system configuration/customization
and data cleansing
Conducted weekly meetings to scope project planning and engaged client in product training and working sessions
Supported full analysis and execution of NGO Connect Winter’15 upgrade to Winter’16 packages
Project Lead and Consultant, Alice Paul Institute, Mount Laurel, NJ January - March 2014
Delegated project tasks and timeline deliverables while encouraging team development in knowledge of the Salesforce platform
Acquired configuration and customization skills in the implementation of Salesforce Non-Profit Starter Pack while meeting
customer requirements and expectations
Successfully led team in the training of Salesforce Non-Profit Starter Pack platform at customer site
SKILLS and CERTIFICATIONS
Fluent Spanish and English speaker; Intermediate Italian speaker
Understanding of Agile Project Planning and Implementation Methodology
Comprehensive knowledge and interest in database column-store technologies, such as SAP HANA and Amazon Redshift
Intermediate skill level in JavaScript, HTML, and CSS scripting
Intermediate skill level in Force.com Development tools (APEX, VisualForce Pages, Developer Console, Salesforce Toolkit)
Experienced use of Salesforce migration tools (APEX DataLoader, Jitterbit, Informatica, Dataloader.io, Workbench, Snapshot)
Salesforce Certified Administrator – Issuance: February 5, 2016; Certification Number: 4794515
Salesforce Certified Platform App Builder – Issuance: July 19, 2016; Certification Number: 8413339
Salesforce Certified Sales Cloud Consultant – Issuance: September 16, 2016; Certification Number: 10051791
Training for Advanced Administrator and Service Cloud Consultant Certifications
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