3cs of developing high performing teams

Coaching, Collaboration,

Communication: The 3c’s

of Developing High

Performing Teams

Who Am I?

Some companies impacted by my programs include:

Who Am I?

Researched and interviewed top

companies listed in Forbes Magazine

“Best Places to Work” including:

Zappos

TRX

Facebook

Google

Otterbox

Trader Joe’s

Southwest

Who I was?

Corporate Escape Artist

Did you know…

From January 2012 to June 2014, an average of 2 million employees quit their job on a monthly basis

5

*U.S. Department of Labor Statistics

The Top 3 Reasons Why Employees Quit

Lack of Growth/Advancement

Lack of Appreciation/Recognition

Bad Management

The Cost of Bad Managers

Bad management creates

active disengagement that

cost the U.S. alone an

estimated $450 billion

annually

By 2025, 3 quarters

(75%) of the workforce

population will make up

the “Millennials”

Are you ready?

What will be covered:

Uncover the top 5 success strategies for building a world-

class team

Create loyalty, engagement, and a motivating team

environment

Learn how to build a world-class team that gets results

Design effective team meeting strategies

Understand how to become a leader who others want to

follow

Our Agreement

Decide and Take Action

“Information without implementation is just

ENTERTAINMENT”

Why Are You Here?

High Performance Team Defined

The negative impact of poor team performance

1. Breeds Silos

2. Competing Agendas

3. High Employee Turnover

4. Fosters Distrust

Collaboration

Communication

Coaching

The 3c’s to Building a High Performance Team

Coaching

How to Build a High Performance Team

High Performance Team Framework

Getting the right people on the bus

Removing the wrong people from the bus

Employee is never excited about their jobConstantly complainingFrustruationStressConsistent mistakes/poor performanceAbsenteeism

What are the telltale signs of wrong fit?

What are the telltale signs of wrong fit?

Employee is never excited about their job

Constantly complaining

Frustration

Stress

Consistent mistakes

Poor performance

Absenteeism

Building a High Performance Team

The top 5 success strategies for building a world-class team

Select

Connect

Play

Grow

Praise & reward

Select

What are they good at?

What do they like to do?

What tasks add value to

project/organization?

Connect

Notice and acknowledge your employees

Foster impromptu get-togethers

Food & Drink

Encourage Conversation

Encourage employees to be who they are

Case Study - InfusionSoft

Clate Mask, CEO & Co-Founder

Play

• Correlation between play and peak performance

• Model a questioning attitude

• Decorate & arrange workspace to spark

collaboration

Grow

Before adding more on their plate:

Ask these questions:

1. Are they doing what they like and are good at and add

value to the organization?

2. Do they feel safe at work to be open and candid

Praise & Reward

Be specific

Reward based on goals achieved

Understand that success breeds success

Rewards and Recognition Myth

Extrinsic vs. Intrinsic

Motivation

Create loyalty, engagement, and a motivating team environment

Engagement Accountability Entitlement

How to build a world-class team that gets results

“The soft stuff is the hard stuff.”

Jack Welch, former CEO of GE

How to build a world-class team that gets results

Effective learning cycles comprise three elements:

Reflection

Skill Building

Action

My Gift to You

Collaboration

How to Build a High Performance Team

Avoid Death by Meetings

How to conduct effective team meeting strategies

Words of Wisdom from the Richest Men in the World

What is the objective/outcome of this meeting?

• Plan an agenda in advance

• Include a summary of decisions made in the last meeting

• Prioritize agenda items

• Include person’s name who is responsible for each item

• Identify an allotted amount of time for each item

• Send it to appropriate persons in advance

10 Tips for leading purposeful, productive team meetings

• Appoint a timekeeper, a recorder, and a task master

• Cover problems first, planning second, and miscellaneous third

• Stick to the preplanned agenda

• Make sure ach member speaks for himself or herself

• Begin and end the meeting on time

• Help each presenter with presentation ahead of time

• Choose a distraction free environment

• Choose a spot that encourages creativity

• If the objective is met before end time…end the meeting!

Communication

The 3c’s to Building a High Performance Team

The 5 things every employee wants from their leader

1. Accountability

2. Empowerment and Respect

3. Honesty and Authenticity

4. Specificity

5. Vulnerability

How to become a leader who others want to follow

You MUST build trust

The Power of One-on-One

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Email me: rae@raemajorswildman.com

Call me: (760) 659-5600

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Questions & Answers