adding value to business solutions - synergy middle east · 2013-08-31 · hr outsourcing :...

Adding value to

business solutions

7 years since 2006

45 + clients

1200+ employees

Proven track record

Quality service

Business process

outsourcing solutions provider

Specialized in :

HR Outsourcing :

Recruitment Process

Performance Management

Employee Administration

Payroll & Benefits Management

Compliance Management

•Understanding client's requirements, and job profiles

•Database search for CVs & advertising

•Networking and referrals

•Processing of job applications

•Screening, interviewing & short listing candidates as per client’s brief

•Doing reference checks, if needed

•Shortlisted candidates are sent to clients for final selection

Recruitment process

•Reduce the burden of employment related paperwork and records management

•Maintain employment contracts, leave records

•Manage labour legalities – visa, GOSI, CPR etc.

•Ensure renewals of visa, CPR, passport etc. are done on time

Employee Management & Administration

•Understanding client's targets and expected outcomes.

•Briefing the candidates about client's expected outcomes and minimum performance standards they need to meet

•Giving basic guidance / training and guidelines to perform successfully

•Troubleshoot issues that affect attendance, performance

•Take corrective action for non-performers

•Source replacement candidates for resignations / terminations

Performance management

•Sending payroll invoices,

•Processing salary transfers, OT, allowances etc. as per the client’s pay date

•Keeping payroll details updated

•Manage benefits clients offer employees like medical insurance, air tickets etc. including sourcing the best deals for clients from vendors

•Assisting employees to claim the benefits

Payroll & Benefits Management

•Reducing or eliminating the legal risks associated with HR

•Ensuring proactive compliance to labour law, LMRA & GOSI

•Handling discipline and termination of employees

Compliance Management

Other areas of expertise :

Market Research

Transportation Services

Mechanical Contracting

Painting Contracts

Event Management

Call Centre Services

Debt Collection Services

Facility Management Services

Facility Management Services

We offer all support services to facilitate

smooth operation of projects of clients

• Provide consultancy to identify areas where support can be offered

Consultation

• Provide support services to ensure efficient operation of works in different projects

Support Services • To represent

establishments in front of government, official agencies, private companies

Representation

Market Research

We offer customized market research studies

with reports according to the budget of the

clients

Debt Collection Services

We offer the following range of collection

services to clients.

Early Stage Pre Charge off Stage

•Services

- Early collections calling

- 1st party collections

- Pre-Disconnection

- Pre-Delinquency Account

Receivable Management

- Front End Operations

- Closure

•Services

- Delinquency collections

calling

- Post-Disconnection; Pre-

charge off

- Skip trace

Recoveries

•Services

- Post Charge-Off calling

- 3rd party collections

- Skip trace

- Charge-off to Pre-legal

- Post-Delinquency

Collections

1 Day 60/90 Days 150 / 180 Days

COLLECTIONS

MORTGAGES

CREDIT CARD

PERSONAL/ AUTO

TELECOM

Days Past Due

Debt Collection Services

Call Centre Services

• Product information request services

• Customer help desk services

• Customer problem resolution services

• Up selling & cross selling services

• Order taking services

Inbound Call Centre

• Telesales & customer acquisition • Database services – compilation,

cleaning

• Customer satisfaction surveys

• Customer feedback services

Outbound Call Centre

We can set up and manage for clients

inbound and outbound call centre services

Transportation Services

Staff Transport

Product Delivery Trucks

Office Messenger

Services

Transportation services offered includes staff transport,

branded vehicles (trucks with branded cargo boxes ) and

other transport requirements of clients. with licensed

drivers, can be provided.

Mechanical Contracting

We can recruit, process visas and manage

payroll and administration of MEP skilled and

semi-skilled workers for any projects

Electricians, Plumbers,

Fitters, Helpers

Welders

Insulators

Synergy Colours - Painting Services

We offer a range of professional painting services

for commercial, industrial and residential

buildings.

Interior & Exterior Painting

Fire

Protection Paint

Structural

Paintings of Epoxy

Floor

Coatings

Road

Paintings

Clients (Local & Int’l)

Banking Sector

Retail Sector

Retail Merchandising

Clients (Local & Int’l)

TECHNO BLUE TRADING

IT Sector Telecom Sector

Clients (Local & Int’l)

(Singapore)

(India)

CCIPL (Dubai)

AL RAEED

COMMUNICATION

Contracting - Interiors /

Manufacturing / MEP Projects

Property Management

Sector

Clients (Local & Int’l)

(India)

[Kraft Foods]

Facility Management Services

Clients (Local & Int’l)

AL RASHID GROUP AL RASHID GROUP

Painting Services

Market Research

Clients (Local & Int’l)

Contracting

17820720, 36644255

www.synergymiddleeast.com

We work in synergy with our clients to achieve expected results

CALL

Villa 1533, Road 3736,

Um Al Hassam 337, Kingdom of Bahrain

Your business process

outsourcing solutions provider

Thank You