agile 2013 - evolving to agile
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Evolving to AgileEvolving to Agile
Ardita Karaj @ardita_kJason Little @jasonlittle
transforming a public sector organization
@ardita_k @jasonlittle
Our Story
April 2012 July 2013
@ardita_k @jasonlittle
The Organization
Born in 19144,300 people organization wide280 in IT12 Change Agents(6 internal, 6 consultants)
Born in 19144,300 people organization wide280 in IT12 Change Agents(6 internal, 6 consultants)
@ardita_k @jasonlittle
The Only Game in Town
http://www.autoextract.co.uk/p/legislation_HSG258_COSHH_LEV.php
Legislated by governmentFunded by insurance premiumsUnion and non-union employees
Legislated by governmentFunded by insurance premiumsUnion and non-union employees
@ardita_k @jasonlittle
To Be “the best”
Business Desire IT Capability
@ardita_k @jasonlittle
Transformation!
http://images1.fanpop.com/images/photos/2100000/kid-optimus-transformers-2173741-600-559.jpg
New CIO
The Setup@ardita_k
@jasonlittle
CIOCIO
QMOQMO
Planning & Planning & ArchitectureArchitecture
EAEA
CMCM
PPPP
Application Application DevelopmentDevelopment
DevDev QAQA
Business and Business and PM StuffPM Stuff
PM/BAPM/BA
that’s us!
BusinessBusiness
IT
PMOPMO
The Plan@ardita_k
@jasonlittle
TrainingTraining
Evolve ProcessEvolve Process
Embedded CoachesEmbedded Coaches
Tools/BDDTools/BDD
Q1 Q4
yay! we’re agile!
@ardita_k @jasonlittle
Lean Change:Applying Lean Startup to Transformation
www.leanchange.org
Executing the Plan
@ardita_k @jasonlittle
“The Kanban Process”
@ardita_k @jasonlittle
Visibility 1.0
Enterprise PortfolioBoard
Functional BoardsIssue/Risk/Block
Board
@ardita_k @jasonlittle
Visibility 2.0
June 2012 July 2013
Growing Up
Gimme everything you got!Gimme everything you got!
We’ll try that, but not that!We’ll try that, but not that!
pfff, Agile? Leave me alone!!pfff, Agile? Leave me alone!!
@ardita_k @jasonlittle
3 Projects, 3 approaches
@ardita_k @jasonlittle
pfff, Agile? Leave me alone!
Accepted coaching supportFirst co-located team
Dedicated team
Involved client
Visualized work, did stand-ups
Accepted all training (Behaviour Driven Development, Agile delivery etc)
@ardita_k @jasonlittle
pfff, Agile? Leave me alone!
Big plan“Do as I say” management styleNo progress metricsNo process to identify improvementsLots of overtime
@ardita_k @jasonlittle
pfff, Agile? Leave me alone!
6 months latelittered with escaped bugs
@ardita_k @jasonlittle
We’ll try that, but not that!
Accepted coaching supportFirst co-located team
Dedicated team
Involved client
Visualized work, did stand-ups
Accepted all training (Behaviour Driven Development, Agile delivery etc)
Project: high profile, history of late delivery with little warning, frequently needed more budget, many “fun” meetings!
@ardita_k @jasonlittle
We’ll try that, but not that!
“Helped me understand how much work needed to get done....provided a mechanism to find out problems earlier”
- executive director of HR
@ardita_k @jasonlittle
We’ll try that, but not that!
Cost
Scope Time
Didn’t deliver sooner but set better expectations,team won quarterly perseverance award.
@ardita_k @jasonlittle
Gimme Everything You Got!
Accepted dedicated coaching supportTeam room
Dedicated team (mostly!)
Involved client
Visualized work, did stand-ups, retrospectives
Accepted all training (BDD, Agile delivery etc)
@ardita_k @jasonlittle
•They used metrics and Retrospectives•8 escaped defected on their first release.•The whole project released 58 features on 8+ months
Gimme Everything You Got!
@ardita_k @jasonlittle
Gimme Everything You Got!
Their Business client:
From: “I don’t want to see you until you are done with my requirements”
to “I understand what you are doing and I trust you”.
@ardita_k @jasonlittle
Tools and Practices
@ardita_k @jasonlittle
Visibility 3.0
- Enterprise portfolio board- Issue/risk/blockers- Release schedule- Change team initiatives- Project dependency board- Working space/adhoc stuff
@ardita_k @jasonlittle
Branching Out
Oct 2012 July 2013
Becoming Mature@ardita_k
@jasonlittle
@ardita_k @jasonlittle
Socializing Agile and Lean
Stuff we Stuff we diddid
gamification
Lean CoffeeExecutive Lean Coffee
Study Groups
Communities of Practice
Geek Talk
Quality CoP
Evening Meet-ups
External training
ConferencesYammer
Quarterly Budgeting
Management 3.0
Innovation GamesGet Kanban
Re-Designed WorkspacesHack the Culture!
Kanbanized HRLego TDD
@ardita_k @jasonlittle
Socializing Agile and Lean
Stuff we Stuff we diddid
gamification
Lean CoffeeExecutive Lean Coffee
Study Groups
Communities of Practice
Geek Talk
Quality CoP
Evening Meet-ups
External training
ConferencesYammer
Quarterly Budgeting
Management 3.0
Innovation GamesGet Kanban
Re-Designed WorkspacesHack the Culture!
Kanbanized HRLego TDD
@ardita_k @jasonlittle
Hacking the Culture
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Hacking the Culture
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Helping non-IT Manage Work
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Kanban in HR, L&P and CM
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Innovation Games
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Execs Playing Get Kanban
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Management 3.0
sep
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
TDD with Lego
May June July Aug Sept Oct Nov Dec
@ardita_k @jasonlittle
Help from the Community
Study groups and training from some awesome people!
July 2013
@ardita_k @jasonlittle
Where are they now?
@ardita_k @jasonlittle
What Did We Learn?
Transformational Change cannot be scheduled and budgeted for
Coaching stance is importantToo many simultaneous big changes is badSometimes HR can’t fix people problemsKanban isn’t necessarily less disruptiveAgile thinking must come with technical
capability
@ardita_k @jasonlittl
e
Thank You!
Handouts and other goodies:FromStoneAgeToAgile.com
Get Lean Change Management at the Agile 2013 Bookstorewww.leanchange.org
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