april, 2013. session agenda overview why we are surveying volunteers understanding the benefits of...

April , 2013

Session AgendaOverviewWhy we are surveying volunteersUnderstanding the Benefits of Volunteering StudyThe Steps: Collecting Data from VolunteersTraining and Technical Assistance ResourcesQ&A

FGP and SCP Volunteer Survey 2

Overview

Senior Corps Evaluation

Senior Corps Volunteer Performance Measure

FGP and SCP Volunteer Survey 3

Why Survey Volunteers?

Benefits of volunteering:

Can promote a sense of one’s ability to complete tasks and reach goals (self-efficacy)

Can foster a stronger sense of being connected to others (social ties).

Demonstrate results for Senior Corps program

Provide stronger evidence through use of comparison group design

FGP and SCP Volunteer Survey 4

Overview: How Grantees will ContributeFGP and SCP grantees are required to conduct the survey.

FGP and SCP volunteers are being asked to complete the survey, but their participation is voluntary.

Goal: More than 85 percent of volunteers complete a survey

Dates: The survey posted April 15. Collect and turn in all surveys by June 17.

FGP and SCP Volunteer Survey 5

Understanding the Resources

Free assistance is availableSenior Corps Survey Help Desk: 1-800-207-0750 Email: SCSurvey@jbsinternational.comWebsite:

http://www.nationalserviceresources.org/sc-evaluations Benefits of Volunteering Study and the Senior Corps

Volunteer Performance Measure Survey Information Packet

13 Language translations

FGP and SCP Volunteer Survey 6

Overview: Data Collection Steps

A. Preparation

B. Conduct the Survey

C. Wrap-up

FGP and SCP Volunteer Survey 7

Overview: Data Collection Steps

A. Preparation1.Download and print survey form(s). 2.Make copies of the survey form(s).3.Determine who will distribute surveys. Prepare helpers. 4.Schedule time at in-service to conduct survey.

B. Conduct the Survey

C. Wrap-up

FGP and SCP Volunteer Survey 8

Preparation1. Download and print surveyConsiderationsDetermine which survey(s) Volunteer survey may replace your other surveys

ImportantDo not change survey

FGP and SCP Volunteer Survey 9

Preparation 2. Make copies of the survey form(s)

Considerations:One per volunteerDouble-sided copies or staple together both pages of survey

Important:Make a few extras

FGP and SCP Volunteer Survey 10

Preparation 3. Determine who will help and prepare them.ConsiderationsTrain helpers to:

Introduce survey, give instructions, respond to questions

Be consistent

ImportantDon’t skip helper preparation

FGP and SCP Volunteer Survey 11

Poll

Do you have your own volunteer survey?

FGP and SCP Volunteer Survey 12

Preparation4. Schedule time to conduct the survey.ConsiderationsSchedule 30 minutesSchedule for more than one event

ImportantWork back from deadline (June 17)

FGP and SCP Volunteer Survey 13

Overview: Data Collection Steps

A. Preparation

B. Conduct the Survey5.Distribute the survey at event.6.Follow up with missing volunteers. 7.Finish collecting all surveys.

C. Wrap-up

FGP and SCP Volunteer Survey 14

Conduct the Survey5. Distribute survey to volunteersYou will need toIntroduce survey and be ready for questionsMake sure volunteers understand participation is optionalAssist volunteers who may need help

ImportantAnticipate language or other difficulties and be prepared

FGP and SCP Volunteer Survey 15

Brainstorm - Chat

Think of your volunteers. Which volunteers are likely to need assistance? How would you provide it?

FGP and SCP Volunteer Survey 16

Conduct the Survey5. Distribute survey to volunteers

ConsiderationsEnsure confidentiality Use sign-in sheet/attendance form

ImportantStore surveys in safe place

FGP and SCP Volunteer Survey 17

Conduct the Survey6. Follow up with absent volunteers.ConsiderationsUse sign-in sheets to determine who hasn’t completed surveys

ImportantSchedule a follow-up opportunity at the next in-service

FGP and SCP Volunteer Survey 18

Conduct the Survey7. Finish collecting all surveys

ConsiderationsCoordinate with volunteer stations and helpers.

ImportantShare timelines with volunteer stations and helpersCheck surveys

FGP and SCP Volunteer Survey 19

Check surveys – circles need to be filled in.

Fill circles like this:

Overview: Data Collection Steps

A. Preparation

B. Conduct the Survey

C. Wrap-up8.Complete the Survey Coversheet/Response Rate Form and send surveys to Digital Documents.

FGP and SCP Volunteer Survey 20

Wrap-up8. Complete Survey Coversheet(s) and send all to Digital Documents Cover sheet Surveys Package to Digital Doc

USPS, UPS or FedEx to:ABBYY USA-DIGITAL DOCUMENTS DIVISION

FGP and SCP Volunteer Survey 21

Task Lists and Schedule

Sample Task List and Schedule for Conducting the Survey

FGP and SCP Volunteer Survey 22

Complete by(date): Tasks for IN PERSON Survey

Check off when completed

April 15 1. Download the survey form(s) you will need for your volunteers and print. (http://www.nationalservice.gov/resources/sc-evaluations)

April 15 2. Determine how many copies are needed (one per volunteer) and make copies. April 18 3. Determine who will hand out the survey and who can assist, if needed.

Prepare survey helpers to:•Introduce the survey, provide instructions, and answer questions;•Assist volunteers who need help, if applicable (e.g. reading the questions to volunteers with low vision);•Maintain confidentiality.

April 18 4. Schedule time to conduct the survey. Assume 30 minutes total at an in-service training or meeting.

April 23 5. Hand out the survey and track attendance. May 28 6. Follow up with volunteers who were not in attendance to collect additional survey forms at

next in-service.

June 6 7. (If more than one meeting site) Survey helpers deliver completed survey forms to Project Director.

June 10 8. Project Director completes the Survey Coversheet/Response Rate Form and sends completed survey forms to Digital Documents.

June 17 9. Due to Digital Documents

ResourcesWebinarsMaterialsWeb page: http://www.nationalservice.gov/resources/sc-evaluations Free Help-desk support

Telephone number: 1-800-207-0750Email address: SCSurvey@jbsinternational.com

FGP and SCP Volunteer Survey 23

Preparation1. Review study information and download material

Evaluation of Senior Corps Programs 24

Q & A

What questions do you have?

What else do you need to know?

Evaluation of Senior Corps Programs 25