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Improving Engagement and Time to Productivity with Agile Onboarding

Rory WalkerSales Director, SilkRoad

ATC - May 2013

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Confused

Frustrated

Overwhelmed

Bored

Disempowered

Anxious

Insecure

Disappointed

Regretful

9 dirty words in onboarding

Welcome

Comfortable

Secure

Valued

Important

Proud

Excited

Confident

Better that they feel this…

Three Top Engagers

1. Agreed performance expectation

2. Frequent informal reviews with manager

3. Socialise with a mentor or buddy

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“Automate” the Administrivia

Get the paperwork done early, online

Start the learning early

Start the learning early

• Automate the adminstrivia

• Get the paperwork completed early, online

• Start the learning journey before they are in the building

Three Top Gap Closers

Internal Business Results?Best-in-Class organisations are seeing a huge payoff for going after these goals:

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External Business Results

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Capability to Profitability

“It only takes two weeks for an employee to start treating customers in the same way the company treats them”

Sam Walton, Founder of Walmart the world’s largest retailer

© This information is the property of ATC Events and may not be reproduced or used without attribution