cets 2011, jenny massoni & sue weller, slides for 20 really easy, really cheap ways to add...

20 Really Easy, 20 Really Easy, Really Cheap Ways Really Cheap Ways to Add Interactivity to Add Interactivity to Your Elearningto Your Elearning

Jenny MassoniGlobal Head of Training Astellas Pharmajenny.massoni@us.astellas.com

CCASTD Co-Director, Technology

Sue WellerSr. Mgr., Training ServicesBaxter Healthcaresusan_weller@baxter.com

CCASTD2011 President-Elect/2012 President

ActivityActivityAt your table, briefly define “interactivity” as

it relates to elearning?

Activity

Chicago eLearning & Technology Showcase 2

Interactivity DefinedInteractivity DefinedAn exercise or activity that allows the learner

to become more involved with the material, as opposed to simply reading text on the screen.

What Makes for Highly Engaging What Makes for Highly Engaging Interactions?Interactions?The learner must…

◦ Face some kind of challenge◦ Make decisions◦ Be allowed to explore◦ Be allowed to make mistakes◦ Have fun

But not all interactions have to be at the highest engaged level!

Four Levels of InteractivityFour Levels of InteractivityLevel 1: Low Interactivity (Page-Turner)Level 2: Moderate Interactivity with

EmulationLevel 3: Intermediate Interaction/SimulationLevel 4: Advanced Interaction/Simulation

Interactivity Action PlanInteractivity Action Plan

Interactivity BingoInteractivity BingoHow to Play:

◦ Key words/phrases are on your personal bingo card◦ As the word/phrase is said, place an “X” over the

words◦ You’ve won when you have five “X”s in a row

Across Up Sideways

◦ Winner must yell “BINGO”◦ Fabulous prize involved for

first three winners

Let’s Get Started!

Interactivity #1Interactivity #1Learners click on a link to see a definition or

to obtain more information on the topic.

Example: The dog chased the ball.

Interactivity #2Interactivity #2Learners click on an image to take them to a

different page or additional content.

You will want to make sure you provide Learner Instruction to guide on what to select.

Hot Spot

Interactivity #2 ExampleInteractivity #2 ExampleHot SpotHot Spot

Click on the apple to the right to see how Johnny Appleseed got his start!

Interactivity #2 ExampleInteractivity #2 ExampleHot SpotHot Spot

What could we have done differently in the example to move this from a Level 1 to a Level 2?

Interactivity #3Interactivity #3A form of assessment in which learners are

asked to select the best possible answer (or answers) out of the choices from a list.

End-of-course or throughout (check for understanding)

Multiple Choice

Question

Interactivity #3 ExampleInteractivity #3 ExampleMultiple Choice QuestionMultiple Choice QuestionAll Rapid eLearning Development tools have

the ability to create questions; most are trackable through these tools.

PowerPoint also allows you to do this; however, the responses are not trackable.

Example 2: PPT with VBA programming

Example 1: PPT with animation settings

Interactivity #3 ExampleInteractivity #3 ExampleMultiple Choice Question- How?Multiple Choice Question- How?Create a new Module in VBA with customized

feedback

Apply the macro as the action for each option.

Interactivity #4Interactivity #4The learner is asked to answer a question

before content is presented.

Can be used as a pre-test also.

Start With A Question

Interactivity #5Interactivity #5The learner puts steps of a process or

procedure into the correct order.

Consider using both text and/or pictures to show the steps.

Instruct the learner to click on “Check My Answer” button once they are finished.

Ordering

Interactivity #5 ExampleInteractivity #5 ExampleOrderingOrderingOn the following page, place the steps to

change a tire in order from start to finish.Click on each step and drag it to the

appropriate step number on the left. When you have finished, click the “Check my

answer button” on the bottom right to compare your answer to the correct answer.

Click the button below to begin the ordering activity.

Start Ordering ActivityButton links to another ppt file. Link will not work in this file. A screen shot is shown next.

Screen Shot of Ordering ExampleScreen Shot of Ordering Example

Interactivity #6Interactivity #6The learner is presented with a series of

statements and must determine whether they are accurate or not.

You can also use Myth or Fact as True/False Questions with True being “Fact” and False being “Myth”.

Myth or Fact

Interactivity #6 ExampleInteractivity #6 ExampleMyth or FactMyth or FactFor each of the following statements, determine if it is a myth or fact by clicking the appropriate response.

The Chicago eLearning & Technology Showcase is co-hosted by CCASTD, CISPI & STC.

One of the keynote speakers at the 2010 Showcase was Marcus Buckingham (from “Go Discover your Strengths”).

FactMyth

Interactivity #7Interactivity #7The learner is presented with a series of

statements and must group them together by like characteristics.

One form of categorization is Myth or Fact.

Categorization

Interactivity #7 ExampleInteractivity #7 ExampleCategorizationCategorizationYou can use the same drag and drop activity

that was shown before in the ordering example within PowerPoint or multi-choice as shown in Myth or Fact.

Other examples include the purchase of development software:

Example 1: Raptivity

Example 2: Raptivity

Button links to another file. Link will not work in this file. A screen shot is shown next. I am unable to provide example 2 due to proprietary information.

Screenshot of Raptivity 1 ExampleScreenshot of Raptivity 1 Example

Interactivity #8Interactivity #8A visual representation of a sequence of

events, whereby the learner clicks on a specific date or year, events and/or content relevant to that date appears.

Note: Consider using video or newspaper clippings from that timeframe.

Interactive Timelines

Interactivity #8 ExampleInteractivity #8 ExampleInteractive TimelinesInteractive Timelines

Timelines can be done in many forms. The examples below show the same information in two very different tools.

Example 1: PowerPointExample 2: Articulate

Engage

Articulate Button links to another file. Link will not work in this file. A screen shot is shown next.

Screenshot of Articulate ExampleScreenshot of Articulate Example

Interactivity #9Interactivity #9The learner determines descriptive words to

describe content that starts with the first letter(s) of a key phrase or using letter(s) of the alphabet.

Provide sample answers to the learner through an online button.

If there is no right and wrong, ensure your wording is reflective of this.

Acronyms or Alphabet Fill-

Interactivity #9 ExampleInteractivity #9 ExampleAcronyms or Alphabet Fill-insAcronyms or Alphabet Fill-insGood Interactivity is…

A____________B____________C____________D____________E____________

View Sample Answers

Good Interactivity is…

Appropriate BalancedCapableDynamicEngaging

Your answers may be different than these

sample answers.

There are no right or wrong answers for this

activity.

Interactivity #10Interactivity #10The learner is presented with several images

of items related to the learning content and must choose an item or items that don’t belong.

Find the Mismatched/ Stand-Out Items

Interactivity #10 ExampleInteractivity #10 ExampleFind the Mismatched/Stand-out Find the Mismatched/Stand-out ItemsItemsYou have been invited to have tea with the

Queen. Select the headgear you would be most likely NOT to wear?

Interactivity #11Interactivity #11The learner is presented with a problem that

requires them to use various assigned resources to answer the questions.

Scavenger Hunt

Interactivity #11 ExampleInteractivity #11 ExampleScavenger HuntScavenger Hunt

You will be given a series of clues to direct you to specific content on the company intranet.

Write down the clues in the order that they are found.

Once you have found all of the clues, you will have the answer to a little known fact about XYZ Company.

Click next to continue and receive your first clue

Clue 1: The first letter in the name of the head of the division that is responsible for oversight and compliance of all clinical trials within the United States.

Need a hint? Click on the Top Secret icon for a hint to help you find the first clue.

Once the learner has collected all of the clues, have the clues spell the answer to a fun question about your company.

Interactivity #12Interactivity #12The learner is shown a diagram of a process

or procedure and can explore by moving their mouse over the different parts.

One example can be found at Articulate Engage’s website:

Exploring a Complex Process

Interactivity #13Interactivity #13The learner is presented with a story and

must answer questions based on real-world scenarios.

Note: Instead of just saying “Correct”, try “Your manager gives you a huge compliment for getting this right!”

Story-Based Questions

Interactivity #14Interactivity #14The learner solves carefully constructed,

authentic job tasks or problems.

Depending on how this is handled, this can be a Level 4 interactivity as well.

Scenario-Based

Learning

Interactivity #14 ExampleInteractivity #14 ExampleScenario-Based LearningScenario-Based Learning

Interactivity #15Interactivity #15The learner is tested on factual knowledge

through the use of something like Jeopardy, a crossword puzzle or flip cards.

Simple Game-Based Interaction

Interactivity #15 ExampleInteractivity #15 ExampleCrossword PuzzleCrossword PuzzleThere are many freeware programs and

instructional steps for using custom flash available on the internet to creating crossword puzzles.

The following example uses Hot Potatoes (by Half-Baked Software) for development.

Click for example

Button links to another file. Link will not work in this file. A screen shot is shown next.

Screenshot of Crossword PuzzleScreenshot of Crossword Puzzle

Interactivity #16Interactivity #16The learner is given a set of clues, a content-

related “crime”, and they must deduce the likely outcome.

The Mini Mystery

Interactivity #16 ExampleInteractivity #16 ExampleThe Mini MysteryThe Mini MysteryUsing principles included in your course

concept, develop a short mystery story like “The Mystery of the Lost Customer” for a service management skills course.

Robert Jones owns a fine-dining restaurant with a discriminating clientele. One of his most frequent customers, Mr. London, had been dining with him for several years, averaging two visits per month. In March, Robert noticed that he hadn’t seen Mr. London for some time. Checking past records, he discovered that London’s last visit had been in mid-December, prior to the holidays. Robert decided to give Mr. London a call to see if there had been any difficulties. Mr. London revealed little information, saying that “quality wasn’t up to par” and that he wouldn’t be back. He refused to provide further details or to come back, even with the offer of complimentary meals.

Robert kept a detailed history and examined the records from the night of Mr. London’s last visit. The records indicated that he had tried a new menu item featuring salmon. It also looked as though his server had been Steve, a long-time employee. Robert remembered that he had been off that night, celebrating his wife’s birthday, so he had no firsthand knowledge of the evening’s events. Why did Mr. London refuse to return? What aspect of his experience wasn’t up to par?

(Next page)

Interactivity #16 ExampleInteractivity #16 ExampleThe Mini Mystery (cont.)The Mini Mystery (cont.)Clues are purposely limited and vagueHave a correct answer in mind as you write

the storyAllow the learner to ask questions and, based

on those questions, provide more informationThis can be short or very

involved with a lot of branching

Interactivity #17Interactivity #17The learner works through a situation from

the viewpoint of the customer.

A Customer’s Perspective

Interactivity #18Interactivity #18The learner is put in a scenario where they

must prepare training for a new member of their team.

The Teach Back

Interactivity #19Interactivity #19The learner partners with an avatar-like

creation that helps guide the learner throughout the course.

This coach can be presented using video or without.

A Virtual Coach

Interactivity #19 ExampleInteractivity #19 ExampleThe Virtual CoachThe Virtual Coach

Hi. My name is Janine and I’ll be your virtual coach throughout this course.

I’ll periodically pop-in to see if you have any questions or, to ask you some questions.

Interactivity #20Interactivity #20The learner reads a passage, watches a

video or sees a series of pictures and is then presented with an open field to reflect.

Read, Watch and Reflect

Interactivity #20 ExampleInteractivity #20 ExampleRead, Watch and ReflectRead, Watch and ReflectWatch this brief video of a woman speaking

at a business conference. Identify techniques used by the speaker to

influence her audience.Using a pen and paper (or electronic

notetaking), write down two ways that she was successful and two things she could have done differently?

Click on the image to the right to begin

the video.

NOTE the video is not linked in this

versionChicago eLearning & Technology Showcase 57

Interactivity #21Interactivity #21The learner is presented with a simulated

interview or scenario where the learner is being questioned or challenged by another individual.

Challenge and Response

Interactivity #21 ExampleInteractivity #21 ExampleChallenge and ResponseChallenge and ResponseConsider this scenario:Your boss asks: “Why did you fire Bob

Jones? Do you think this was the right decision? Couldn’t you have coached him through the situation?”

How would you implement this interaction in your eLearning?

Final ThoughtsFinal ThoughtsTurn to the person next to you.Share one interactivity that you plan to

incorporate into a program in the next month.

Please remember to complete your evaluation form!

Resources, Additional Information Resources, Additional Information

Rapid eLearning Bloghttp://www.articulate.com/rapid-elearning/

Hot Potatoeshttp://www.halfbakedsoftware.com/hot_pot.php

Bingo Generatorhttp://saksena.net/partygames/bingo

VBA Instructions for Multiple-Choice & Drag’n’Drophttp://www.quiz-creator.com/blog/2009/08/how-to-make-multiple-choice-quizzes-with-powerpoint/http://www.techtalkz.com/microsoft-office-powerpoint/480787-macro-mouse-move-shape-drag-drop.html http://classroomtech.org.uk/2008/08/drag-and-drop-in-powerpoint/

Interaction Software (some, not all )http://www.articulate.comhttp://www.raptivity.com

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