chapter 3: nonverbal communication

CHAPTER 3Nonverbal

Communication

You just think she’s not saying anything right now

• 65% of communication nonverbal

• All those messages that people exchange beyond the words themselves is nonverbal communication

Three characteristics

• Sensitive to the relationship between sender and receiver

• Meaning is based on context

• Part of, not separate from, verbal communication

Sources

• Neurological programs (reflexive)– Blinking– Sweaty palms

• Cultural and intercultural behavior (reflective)– Modeling your surroundings from infancy– Cultures are persistent

Relationships between verbal and nonverbal communication

Relationships between verbal and nonverbal communication

Relationships between verbal and nonverbal communication

Relationships between verbal and nonverbal communication

Relationships between verbal and nonverbal communication

Categories of nonverbal communication

Categories of nonverbal communication

• Kinesics– Fascics– Ocalics– Gestics– Haptics– Posture, walk, stance– Artifacts

Physical characteristics

Proxemics Paravocalics Chronemics Olfatics Aesthetics Gustorics

Categories of nonverbal communication

• Kinesics– Fascics

Categories of nonverbal communication

• Kinesics– Ocalics

Categories of nonverbal communication

• Kinesics– Gestics (speech independent vs. related)

• Emblems• Illustrators• Affect displays• Regulators• Adapters

Categories of nonverbal communication

• Kinesics– Haptics

Categories of nonverbal communication

• Kinesics– Posture, walk, stance

Categories of nonverbal communication

• Kinesics– Artifacts

Categories of nonverbal communication

• Physical characteristics– Halo vs. Devil effect

Categories of nonverbal communication

• Proxemics– Contact vs. non-contact cultures– Small group ecology

Categories of nonverbal communication

• Paravocalics– Rate– Volume– Pitch– Pause– Stress

Categories of nonverbal communication

• Chronemics– Circular time– Linear time– Technical time– Formal time– Informal time

Categories of nonverbal communication

• Olfatics– Blindness– Adaptation– Memory– Overload– Discrimination

Categories of nonverbal communication

• Aesthetics

Categories of nonverbal communication

• Gustorics