chapter 3: nonverbal communication

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Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice University of Maryland Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin

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Page 1: Chapter 3: Nonverbal communication

Wakerupper

Page 2: Chapter 3: Nonverbal communication

SECRET WORD MC Hammer

Page 3: Chapter 3: Nonverbal communication

CHAPTER 3

Nonverbal Communication

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Yes. I did. I thought the parts on kinesics and

proxemics were especially interesting.

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You just think she’s not saying anything right now

65 percent of communication is carried nonverbally

All those messages that people exchange beyond the words themselves is nonverbal communication

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Three characteristics

Sensitive to the relationship between sender and receiver

Meaning is based on the context

Part of, not separate from, verbal communication

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Sources

Neurological programs (reflexive)BlinkingSweaty palms

Cultural and intercultural behavior (reflective)Modeling your surroundings from infancyCultures are persistent

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Relationships between verbal and nonverbal communication

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Relationships between verbal and nonverbal communication

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Relationships between verbal and nonverbal communication

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Relationships between verbal and nonverbal communication

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Relationships between verbal and nonverbal communication

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Categories of nonverbal communication

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Categories of nonverbal communication

KinesicsFascicsOcalicsGesticsHapticsPosture, walk and stanceArtifacts

Physical characteristics

Proxemics Paravocalics Chronemics Olfatics Aesthetics Gustorics

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Categories of nonverbal communication

KinesicsFascics

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Categories of nonverbal communication

KinesicsOcalics

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Categories of nonverbal communication

KinesicsGestics (speech independent vs. related)

• Emblems• Illustrators• Affect displays• Regulators• Adapters

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Categories of nonverbal communication

KinesicsHaptics

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Categories of nonverbal communication

KinesicsPosture, walk, stance

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Categories of nonverbal communication

KinesicsArtifacts

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Categories of nonverbal communication

Physical characteristicsHalo vs. Devil effect

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Categories of nonverbal communication

ProxemicsContact vs. non-contact culturesSpace distances

• Public distance: 12’ – 25’• Social: 4’ – 12’• Personal: 18” – 4’• Intimate: 18”

Small group ecology

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Categories of nonverbal communication

ParavocalicsRateVolumePitchPauseStress

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Categories of nonverbal communication

ChronemicsCircular timeLinear timeTechnical timeFormal timeInformal time

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Categories of nonverbal communication

OlfaticsBlindnessAdaptationMemoryOverloadDiscrimination

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Categories of nonverbal communication

Aesthetics

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Categories of nonverbal communication

Gustorics