collaboration: a proven model for library success

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2 0 1 2 U L APre-

Conference04-25-2012

COLLABORATION:

A PROVEN MODEL FOR LIBRARY

SUCCESS

UTAH STATE LIBRARY

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THE LINK

COLLABORATION

OUTREACH

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WHAT IS LIBRARY OUTREACH?

Staff stepping

Out of the

Building to provide Services for

those Unable to Seek them.

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society

• Digital society• Continuous,

uninterrupted information access

• Digital natives who are information literate

• Global economy & marketplace

• Information & reference competition

technology

• Rapid changes• Mobile access• Information overload• Multiple information

formats• Multiple delivery

methods

education

• 21st Century Skills• Digital natives being

taught advanced information literacy skills

• Engaged and Collaborative learning

REVIEW - EXTERNAL INFLUENCES

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REVIEW - CHANGES IN LIBRARIES

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Geography of the Community

Demography of the Community

Technological Dimension

Economic Dimension

Political Dimension

Social / Institutional Dimension

Ideological / Values Dimension

Conceptual / Worldview Dimension

DIMENSIONS OF COMMUNITY

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LEVELS OF COLLABORATION

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LEVEL 1 -- NETWORKING

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Basic and Informal Minimal level of trust

required Limited time requirement Exchange of information

The goal is to “Inform”

Outcomes Identification of key

contacts in other organizations

Increase in shared understanding of each other

Builds a foundation for going to higher levels of time/trust/turf

NETWORKING

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LEVEL 2 -- COORDINATION

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“Harmonizing” activities or operations

Done to reduce redundancies

Requires time and trust from all parties

Still no crossover on turf

The goal is to “Consult”

Outcomes Starting to build bridge

between groups Understand each other on a

working level Increased communication

between groups

COORDINATING

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LEVEL 3 -- COOPERATION

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Adds in the element of crossing into each other’s turf.

Sharing Resources MOUs, shared staff, client,

etc.

The goal is to “Involve”

Outcomes Deeper understanding of

each organization Shared sense of mission Formal ties between

groups Mechanisms that ensure

the groups stay connected and communicating

COOPERATING

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LEVEL 4 -- COLLABORATION

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Partners share time, trust, turf

Recognize individual expertise

Shared risks, rewards and benefi ts Joint leadership Common budget Specific roles and

responsibilities

Outcomes Resources are multiplied More can be accomplished Organizations are stronger

individually because they support each other’s eff orts

Each group can report back to governing boards on positive outcomes

COLLABORATING

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UNCLEAR PURPOSE OR GOAL

POOR COMMUNICATION

UNCLEAR EXPECTATIONS

DISASTER!

BARRIERS TOSUCCESSFUL COLLABORATION

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Understand the needs of your partner

Understand the limits and competing demands of both you and your partner

Consistent communication

KEYS TOSUCCESSFUL COLLABORATION

TIME PATIENCE

RESPECTPHYSICAL PRESENCE

COMMITMENT

RELATIONSHIP

&

EFFECTIVECOLLABORATI

ON

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You already have the trust of the community

You are embedded in the community

You have meeting spaces

You have connections, contacts, partners

THE LIBRARY ISA STRATEGIC PARTNER

Juan Tomás Lee Morales

jtlee@utah.gov

1-800-662-9150

THANK YOU!

UTAH STATE LIBRARY