collections, digital collections, and user experiences

collections, digital

collections, and user

experiences

CONTENTdm users group meeting

Stephanie Chase

Director of Library Programs and ServicesThe Seattle Public Library

@acornsandnuts

what keeps you coming to the same website again and again? visiting the same store? choosing one thing over another thing?

a great user experience

what is your end goal?what do you have that the user needs or wants?how can you help the user get what they need and meet your goal?

know thy user

this is what makes a great user experience

grandeur

ease of use

browsing

searching

http://weareinflux.com/ux

are your digital collections usable?can your target audience -- the user -- find what they need?you’re not going to beat Google... and your users might expect you to be Google.

challenge yourself

how can our valuable collections stand out in the noise?it’s not enough anymore to have it.users need to be able to incorporate what we have into their lives.

content in an era of information parity

can you treat your digital collections in the same way you treat your physical?what experience can your collection provide regardless of format?how do patrons know what you have?

digital is a format