communication (introduction)

COMMUNICATION

COMMUNICATION-latin word: communicare : “to make common” or “to share”-process of communicating messages to generate meaning-occurs in a context, a set of circumstances, or a situation

MESSAGES

Verbal symbolsNon-verbal symbolsSignsBehaviors

MEANINGthe understandingof the message

COMPONENTS OF COMMUNICATION

SourceInitiates the

message

COMPONENTS OF COMMUNICATION

ReceiverIntended target

of the message

COMPONENTS OF COMMUNICATION

Individual Characteristics: race, gender, age, culture, values and attitudes

COMPONENTS OF COMMUNICATION

MessageVerbal or nonverbal form

of ideaContent of the interaction

COMPONENTS OF COMMUNICATION

MessageWords, phrases, facial

expressions, bodily movements, gestures, physical contact, tone

Intentional or unintentional

COMPONENTS OF COMMUNICATION

ChannelMeans by which a message

moves from the source to the receiver

Soundwaves, soundwaves, twisted copper wires, glass fiber, and cable, light waves

COMPONENTS OF COMMUNICATION

Feedback-receiver’s verbal or

non-verbal response to the sources message

COMPONENTS OF COMMUNICATION

Codes Systematic arrangement of symbols used to create meanings in the mind of a person Verbal Codes Non-Verbal Codes

COMPONENTS OF COMMUNICATION

EncodingProcess of

translating an idea/ message into a code

COMPONENTS OF COMMUNICATION

DecodingProcess of assigning

meaning to the received idea/ message

COMPONENTS OF COMMUNICATION

NoiseAny interference in the encoding

and decoding process that reduces the clarity of the message

>Physical Noise >Mental Noise

>Psychological Noise

COMMUNICATION PRINCIPLES

A. Communication begins with the self

COMMUNICATION PRINCIPLES

B. Communicatio

n involves others

COMMUNICATION PRINCIPLES

C. Communication has both a content and a Relational Dimension

“Sit down”“Would you care to be seated?”

COMMUNICATION PRINCIPLES

D. Communication is Complicated

COMMUNICATION PRINCIPLES

E. Communication Quantity does not increase communication quality

COMMUNICATION PRINCIPLES

F. Communication is Inevitable, Irreversible, and Unrepeatable

COMMUNICATION CONTEXTS

1. Intrapersonal Communication

COMMUNICATION CONTEXTS

2. Interpersonal Communication

COMMUNICATION CONTEXTS

3. Public Communication

COMMUNICATION CONTEXTS

4. Mass Communication

REFERENCES:Lucas, S. E. (2009). The Art of Public Speaking. 10th ed. New York: McGraw-Hill Companies, Inc.

Pearson, J.et. a.l. (2008). Human Communication. 3rd ed. New York, USA: The McGraw-Hill Companies, Inc.