communication (introduction)
TRANSCRIPT
COMMUNICATION
COMMUNICATION-latin word: communicare : “to make common” or “to share”-process of communicating messages to generate meaning-occurs in a context, a set of circumstances, or a situation
MESSAGES
Verbal symbolsNon-verbal symbolsSignsBehaviors
MEANINGthe understandingof the message
COMPONENTS OF COMMUNICATION
SourceInitiates the
message
COMPONENTS OF COMMUNICATION
ReceiverIntended target
of the message
COMPONENTS OF COMMUNICATION
Individual Characteristics: race, gender, age, culture, values and attitudes
COMPONENTS OF COMMUNICATION
MessageVerbal or nonverbal form
of ideaContent of the interaction
COMPONENTS OF COMMUNICATION
MessageWords, phrases, facial
expressions, bodily movements, gestures, physical contact, tone
Intentional or unintentional
COMPONENTS OF COMMUNICATION
ChannelMeans by which a message
moves from the source to the receiver
Soundwaves, soundwaves, twisted copper wires, glass fiber, and cable, light waves
COMPONENTS OF COMMUNICATION
Feedback-receiver’s verbal or
non-verbal response to the sources message
COMPONENTS OF COMMUNICATION
Codes Systematic arrangement of symbols used to create meanings in the mind of a person Verbal Codes Non-Verbal Codes
COMPONENTS OF COMMUNICATION
EncodingProcess of
translating an idea/ message into a code
COMPONENTS OF COMMUNICATION
DecodingProcess of assigning
meaning to the received idea/ message
COMPONENTS OF COMMUNICATION
NoiseAny interference in the encoding
and decoding process that reduces the clarity of the message
>Physical Noise >Mental Noise
>Psychological Noise
COMMUNICATION PRINCIPLES
A. Communication begins with the self
COMMUNICATION PRINCIPLES
B. Communicatio
n involves others
COMMUNICATION PRINCIPLES
C. Communication has both a content and a Relational Dimension
“Sit down”“Would you care to be seated?”
COMMUNICATION PRINCIPLES
D. Communication is Complicated
COMMUNICATION PRINCIPLES
E. Communication Quantity does not increase communication quality
COMMUNICATION PRINCIPLES
F. Communication is Inevitable, Irreversible, and Unrepeatable
COMMUNICATION CONTEXTS
1. Intrapersonal Communication
COMMUNICATION CONTEXTS
2. Interpersonal Communication
COMMUNICATION CONTEXTS
3. Public Communication
COMMUNICATION CONTEXTS
4. Mass Communication
REFERENCES:Lucas, S. E. (2009). The Art of Public Speaking. 10th ed. New York: McGraw-Hill Companies, Inc.
Pearson, J.et. a.l. (2008). Human Communication. 3rd ed. New York, USA: The McGraw-Hill Companies, Inc.