cquniversity mackay library

30,000+ Students

370 Programs

700+ Academic/Teaching staff

CQUniversity Australia

900+ Administrative staff

All figures approximate

24 Campus / Study Centres across 5 States

77000 Alumni Worldwide

An Overview

309 Staff (2015)

116 Academic 67 TAFE 126 Professional

Mackay-Whitsunday Region

187 Full-time 35 Part-time 87 Casual

Our Staff

5219 Students (2015)

Mackay-Whitsunday Region Our Students

1867 Degree students3352 Vocational students

1688 Distance mode3513 On-Campus, Blended learning & Employer-based

2667 Graduates reside in our area

Our Locations• Ooralea CampusTrade Training CentreMackay City CampusProserpine Study Centre

Mackay-Whitsunday Region

• Creative & Performing Arts• Residential Precinct• Trades• Medical Imaging /sonography• STEPS• Chiropractic• Engineering

Ooralea CampusOur Programs

Advancement:• $16.6 million dollar Engineering building• Proposed Sports Precinct

• Business• Education• Hair and Beauty• Health / Chiropractic / Fitness• Hospitality/Food Outlets• Nursing

City CampusOur Programs

• Learning spaces• Quiet study zones• Booths• Group study room

• Extended opening hours staffed by

Peer Advisors

Our Libraries

Anywhere, Anytime You don’t have to be in the Library to use the Library!

• Our libraries focus on providing spaces, resources and support to assist students in their studies.

• Many of our students study in areas remote from our campus libraries or, due to work commitments, cannot visit the library during working hours.

• For these reasons, most of the Library’s resources are online.

eJournals at a Glance

eBooks at a Glance

Meeting Student Needs

All figures approximate

Study centre Distance education centre

Partner study hubs

Campus without dedicated Library

14000+ Distance Students

Our Service StrategySustainable Consistent Service

Librarians OnlineLevel One ServiceSelf Service

Consulting Librarians

Self Service Customers want to help themselves

• Request Books• Book Study Rooms• Find Research Guides• FAQs• Check Out Books and

Renew

• Telephone• Email• Web Form • Help desk • Video kiosk

Level One AssistanceQuick Personalised responses as a service benchmark

LOT and Beyond Consistency- the key to improving service

• Librarians Online• Research Guru

Consulting LibrariansManage and Innovate

Into the FutureBetter Libraries

Co-ordinating Services

Collection Management

Implementation of Ideas

Collection Development

Mackay City Library Refurbishment

Challenges• Temporary relocation• Blending the Collections• Construction Delays

The New Mackay City Library

• Open welcoming space• Student computers• Study Spaces• Study Rooms• Centrally located