creating a culture of community engagement. today’s workshop agenda welcome / introductions...
Post on 18-Dec-2015
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Today’s workshop
Agenda• Welcome / introductions• Introducing Subiaco• The Subi story• Think2030 – engagement in action• Questions?• One officer to three person team• Bringing the organisation on the engagement
journey• Our community engagement handbook• Activity – your choice• Success stories• Challenges and hurdles• Questions?
Introducing Subiaco
Subiaco
• Population
• Area
• Organisation
• Councillors
• Institutions
• Transport
• Local community
• Service satisfaction
The Subi Story
Background• Change of CEO, change of culture
• Organisational context – leadership
• Strategic Management Plan prepared ‘traditionally’ in 2009
• Community engagement framework – who?
• Legislative context – eastern states
• Council decision to undertake visioning February 2010 to establish a community plan
The Subi Story
Council resolution – February 2010
That Council endorse:1. the adoption of a community engagement
approach by the city2. the implementation of community visioning
process for the development of a community plan
Whole of organisation approach
The Subi story
The embodiment of
community engagement• Director Community Development: project sponsor
• Project manager and coordinator were seconded from the community development team
• A year later, a project officer came on board
• Think2030 was a whole of organisation project
• Stage one began in July 2010
• From the inside out – whole organisation involvement
From an officer to a three person team
Cementing our position
• New team created
• Based in the Office of the CEO, alongside the communications team
• Working closely with the CEO and executive leadership team, ultimately executive position
• Key value and underlying belief of engagement being a way to do business, an approach to how we work
Bringing the organisation on the engagement journey
Step by step
• What now? Think2030 is over....
• Staff focussed, not just community
• CEO briefings
• Changing the way some decisions were made, eg values project
The engagement handbook
Training– the ‘why’ of community engagement
Why are we here? Why do it?
Do I need to do it? Is there a decision to be made?
Ask the community? Are you mad??
Why it works?
Benefits for the organisation
Benefits for the community
The engagement handbook
Training – the ‘how’ of community
engagement
How to prepare for engagement
How to plan for engagement
How to design and do engagement
How to evaluate engagement
Having a champion
“Mr Tindale, who has been Subiacochief executive since 2008, said hehoped his legacy was strengtheningcommunity engagement”
Western Suburbs Weekly, 7 January 2014
Workshop
Get together and discuss
• Challenges in your organisation
• Similarities
• Identifying gaps
Success stories
Success stories
• Think2030 stage three
• Playground installations
• Pocket parks
• Activity Centre Structure Plan
Challenges and hurdles
Challenges
• Roundabout
• Bunnings redevelopment
• Structural reform
• Car park number 12
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