crm customer relationship management design 2

Post on 05-Dec-2014

551 Views

Category:

Business

0 Downloads

Preview:

Click to see full reader

DESCRIPTION

 

TRANSCRIPT

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Mu

lti - Ch

ann

el

Actions & Alarms Management

Indicators

Segmentation Targeting

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Campaign Management

Marketing Department

Sales Department

E-mail

Fax

Phone

Mail

Web Visit

Customers

Service Request Management

Satisfaction Inquiry

Customer Support

Call Center

Customer Database

Workflow

Analysis

Customer History

www.slideteam.net

Customer Relationship Management - Style 2

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Campaign Management

Sales Department

Service Request Management

Satisfaction Inquiry

Customer Support

Customers

E-mail

Fax

Phone

Mail

Web Visit

Marketing Department

Mu

lti - Ch

ann

el

Indicators

Segmentation Targeting

Actions & Alarms Management

Cu

stom

er

Satisfaction

Customer Database

Workflow

Analysis

Customer History

Call Center

www.slideteam.net

Customer Relationship Management - Style 2

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Indicators

Segmentation Targeting

Campaign Management

Marketing Department

Actions & Alarms Management

Cu

stom

er

Satisfaction

Sales Department

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry

Customer Support

Mu

lti - Ch

ann

el

Customer Database

Workflow

Analysis

Customer History

Call Center

www.slideteam.net

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Actions & Alarms Management

Indicators

Segmentation Targeting

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Campaign Management

Marketing Department

Mu

lti - Ch

ann

el

Sales Department

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry

Customer Support

Call Center

Customer Database

Workflow

Analysis

Customer History

www.slideteam.net

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Actions & Alarms Management

Indicators

Segmentation Targeting

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Campaign Management

Marketing Department

Mu

lti - Ch

ann

el

Sales Department

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry

Customer Support

Customer Database

Workflow

Analysis

Customer History

Call Center

www.slideteam.net

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Actions & Alarms Management

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Mu

lti - Ch

ann

el

Campaign Management

Indicators

Segmentation Targeting

Marketing Department

Sales Department

Customer Database

Workflow

Analysis

Customer History

Service Request Management

Satisfaction Inquiry

Customer Support

Customers

E-mail

Fax

Phone

Mail

Web Visit

Call Center

www.slideteam.net

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Actions & Alarms Management

Indicators

Segmentation Targeting

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Campaign Management

Marketing Department

Mu

lti - Ch

ann

el

Sales Department

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry

Customer Support

Call Center

Customer Database

Workflow

Analysis

Customer History

www.slideteam.net

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Actions & Alarms Management

Indicators

Segmentation Targeting

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Campaign Management

Marketing Department

Mu

lti - Ch

ann

el

Sales Department

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry Customer

Support

Customer Database

Workflow

Analysis

Customer History

Call Center

www.slideteam.net

Customer Relationship Management - Style 2

Cu

stom

er

Satisfaction

Actions & Alarms Management

Indicators

Segmentation Targeting

Campaign Management

Marketing Department

Mu

lti - Ch

ann

el

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management & Sales Action

Sales Administration

Sales Department

Customer Database

Workflow

Analysis

Customer History

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry

Customer Support

Call Center

www.slideteam.net

Customer Relationship Management - Style 2 Campaign

Management

Cu

stom

er

Satisfaction

Actions & Alarms Management

Indicators

Segmentation Targeting

Marketing Department

Mu

lti - Ch

ann

el

Mobile Client SFA

Sales Document Generation

Planning

Prospects Management &

Sales Action

Sales Administration

Sales Department

Customer Database

Workflow

Analysis

Customer History

Customers

E-mail

Fax

Phone

Mail

Web Visit

Service Request Management

Satisfaction Inquiry

Customer Support

Call Center

www.slideteam.net

All images are 100% editable in Powerpoint “Change color, size and orientation of any icon to your liking”

www.slideteam.net

1

1. Right click the object. 2. Choose Group and then Ungroup. 3. Click beside the object and drag the arrow over it.

2

Ungrouping the object

3

www.slideteam.net

1. Right click the object 2. Choose Format Shape in the dialog box 3. Choose “Fill” in the Format Shape box then “Solid” or “Gradient”

depending on the appearance of the object. Change colour as shown in the picture.

Edit Color

1 2 3

www.slideteam.net

top related