customer service presentation

Post on 30-Oct-2014

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What is Customer Service?

Where am I ?

Where am I ?

Where am I ?

Where am I ?

Where am I ?

Where am I ?

What is good Customer Service?

• KIND• POLITE• HELPFUL• GOOD COMMUNICATOR• GOOD WITH PEOPLE • EYE CONTACT • SAYS HELLO

What is bad Customer Service?

• RUDE• NOT HELPFUL • DOESN’T SAY HELLO• NO EYE CONTACT

I hope that this has been helpful Presentation made by James D’Arcy and Tom Oates Now over to Mrs Holmes

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