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Developing Student Leaders in the ADA:ADA Requirements for Post-secondary

Education

Sandy LahmannNov. 16, 2011

Disclaimer • Information, materials, and/or technical assistance

are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the ADA, nor binding on any agency with enforcement responsibility under the ADA.

• ADA Center authorized by NIDRR to provide information, materials, and technical assistance to individuals and entities that are covered by the ADA.

Regional ADA Centers

www.adata.org1-800-949-4232

ADA Center services

• Technical assistance / ADA information• Referral and networking with other disability

organizations • Training• Material dissemination• Research

Rocky Mtn ADA Center NewsletterKeep up to date! • Monthly e-newsletter • Hardcopy newsletter

Sign up: www.adainformation.orgOr sign up sheets at materials tableFree!

Meeting the Challenge, Inc.• Operates the Rocky Mountain ADA Center project • Generates materials and products that support

accessibility • Offers customized consulting services • Provides training on various disability rights laws

MTC Consulting Services

Providing customized solutions for:• Title II Self Evaluations and Transition Plans• Title II Facility and Program Accessibility• Commercial Facility Accessibility• School District Accessibility• Architectural Plan Review• Public Housing Accessibility• Transit System Accessibility

• Title I – Employment• Title II – State and local government• Title III – Private businesses (aka public

accommodations)• Title IV – Telecommunications• Title V – Miscellaneous

ADA titles

• Religious organizations (All of the activities of a religious entity, whether religious or secular, with the exception of employment.)

• Native American tribal entities• Private membership clubs

Exclusions

• Title II – Public, state funded schools such as vocational schools, community colleges, and state colleges and universities

• Title III – Private trade schools, colleges and universities

• Not covered by the ADA- private postsecondary institutions run by religious entities.

Postsecondary education is where?

• Any postsecondary institution receiving federal funding must comply with Section 504 and Section 508 of the Rehabilitation Act of 1973.– The provisions of Section 504 are very similar to

the provisions of the ADA– Section 508 covers web accessibility

• Local building codes require accessibility features for new construction and alterations.

Other applicable laws

Revised ADA Regulations Implementing Title II and III

• Published: Federal Register, September 15, 2010• Took effect on March 15, 2011• Title III - codifies the Department of Justice’s long

standing policies in relation to examinations and courses

• Use for Title II as well• Changes noted with asterisk * in this presentation

Each part of the ADA must be applied on an individualized, fact-specific, case-by-case basis.

• Provide equal opportunity (not equal result/achievement)

• Not deny participation• Not apply surcharges• Strive for integrated vs. separate programs • Make reasonable modifications in policies,

practices and procedures to permit participation

• Not make unnecessary inquiries.

General ADA requirements

What does the ADA say about postsecondary education

institutions??

• Postsecondary educational institutions must offer courses and examinations in a place and manner accessible to individuals with disabilities.

Or• Offer alternative accessible arrangements for

such individuals.

Institutions of postsecondary education:• Are not permitted to make “pre-admission inquiries”

about an applicant’s disability. Students are not required to disclose. However, if a student requires accommodations or other services, they will need to disclose.

• May not deny an applicant admission solely based on disability

• May require an applicant to meet essential technical or academic standards applied to all students for admission.

Pre-admission

• Administer examinations so that results accurately reflect individual’s aptitude or achievement level, not any impairment

• As such, provide accommodations in standardized testing conditions or entrance exams that are necessary as long as the changes do not fundamentally alter the examination or create undue financial or administrative burdens.

• Documentation of disability may be required to receive such accommodations.

Pre-admission testing

Examples of possible accommodations:• Braille, electronic format, or large print• Use of sign language interpreter or assistive listening system for

spoken directions• Extended testing time• More frequent breaks• Private room free of distractions• Small group setting• Preferential seating• Fewer items on each page• Tape recorded responses• Responses on the test booklet• Testing over several sessions

Pre-admission testing

• Accommodations• Modifications• Academic adjustments• Auxiliary aids and services

These are different terms that mean the same thing: any change or modification to academic requirements that are necessary to ensure that the requirements do not discriminate on the basis of disability.

Post-admission

Examples of possible student accommodations:• Braille, electronic format, audio recordings, large print, or

qualified readers• Equip some computers with screen readers, voice recognition

or other adaptive software or hardware.• Use of sign language interpreter or assistive listening system in

class, captioning• Changes in length of time permitted to complete course

requirements• Reduced course load• Extended time on tests• Note takers or allow recording of lectures

Accommodations

More accommodations• Early enrollment to allow time to arrange

accommodations• Clearly communicate course requirements, assignments,

due dates and grading criteria orally and in a written format.

• Written outlines of class lectures• Videophone in dorm room• For tests: allow extra time to complete, provide distraction

free testing area, provide alternative formats such as oral• Accessible websites

More accommodations

• Relocate class to an accessible location• Videophones (Sorenson), TTYs and relay service for

telephonic communication• Priority in class registration• Physical accessibility for students with mobility

disabilities• Accessible dorm room• Closer parking place• Adjusted class schedule

• All accommodations should be individualized to the unique needs of each individual.

Institutions of postsecondary education:• Are not required to provide accommodations which

fundamentally alter the nature of the service, program or activities.

• Do not need to alter or waive the essential academic requirements necessary for demonstrating mastery of program competencies.

• Do not need to change the substantive content of tests or assignments.

• Do not need to provide an accommodation that results in an undue financial or administrative burden.

Accommodations - Exclusions

• Fundamental alteration – fundamentally alter the nature of the service, program or activities

• Undue burden – significant difficulty or expense

• Direct threat – significant risk of substantial harm. Cannot be based on assumptions, stereotypes or generalizations. Must be based on valid medical analyses and/or other objective evidence.

Limitations (aka: Defenses)

Conduct standards

• Students with disabilities must comply with the same conduct and behavior standards as every other student.

• Not required to provide attendants, personal devices (wheelchairs, eyeglasses, hearing aids) or personal services. If a student requires an attendant to assist with toileting, dressing, or eating, the student must provide their own attendant.

Accommodations - Exclusions

• Public institutions are required to give primary consideration to the auxiliary aid or service that the student requests, but can opt to provide alternative aids or services if they are effective.

• The postsecondary institution is responsible for the cost of accommodations. The Division of Vocational Rehabilitation (DVR) may reimburse the cost of some accommodations.

• Private institutions may be able to receive tax credits and deductions for the cost of accommodations.

Accommodations

• Postsecondary institutions are not responsible for identifying students who need an accommodation and are not responsible for offering an accommodation.

• To obtain an accommodation, a student must request an accommodation, provide supporting documentation, and work with the institution to identify appropriate accommodations.

• Accommodation requests generally should go through the institution’s disability resource office.

To obtain accommodations

• Accommodations should be requested prior to beginning a course.

• A student should not wait until they have received a poor grade, then request an accommodation and expect the grade to be changed or expect to retake the course.

Requesting accommodations

Timely manner*

• Entities must respond to a request for an accommodation in a timely manner.

• If entities fail to act quickly and seek unnecessary documentation it may result in such an extended delay that it is a denial of equal opportunity

Documentation

• *Postsecondary institutions may set their own requirements for documentation so long as they are “reasonable and limited to the need for the modification, accommodation, or auxiliary aid or service requested”.

Documentation

• *When testing entities receive documentation provided by a qualified professional who has made an individualized assessment of an applicant that supports the need for the modification, accommodation, or aid requested, they shall generally accept such documentation and provide the accommodation.

*Qualified professional• Licensed or otherwise credentialed• Possess expertise in the disability for which

the modification or accommodation is being sought

• Could be a doctor, psychologist, nurse, physical therapist, occupational therapist, speech therapist, vocational rehabilitation specialist, school counselor, or licensed mental health professional.

*Individualized assessment

• Qualified professional has made an individualized assessment– Individually and personally evaluated the

individual rather than simply reviewed documents– Personal familiarity with the individual outweighs

no personal knowledge at all

Documentation

• *Post-secondary entities must give considerable weight to the documentation of past modifications received in similar testing situations as well as modifications provided in response to an IEP or Section 504 Plan.

• Postsecondary institutions are not responsible for conducting or paying for testing or evaluations to document a disability or a student’s need for an accommodation.

• The student must provide appropriate documentation

Documentation

• A student’s annual IEP has often not been considered to be sufficient for documentation. With the new regulations this should be reconsidered.

• Assessment done as part of the triennial eligibility staffing has generally been considered adequate documentation, but the assessment must have been done within past three years.

BUT . . .

Current practice in the field

• Response to Intervention• Full scale IQ testing not required to determine

the presence of a learning disability• The discrepancy model is gone• ‘Body of evidence’ should include

standardized academic testing• IDEA states that K-12 schools are under no

obligation to conduct testing for purposes of eligibility for services in another system.

RtI in K-12

• Colleges still frequently ask for IQ testing for documentation.

• We need better communication between K-12 and postsecondary regarding documentation.

The problem:

The Division of Vocational Rehabilitation (DVR) may be able to assist in obtaining appropriate

documentation.

• A postsecondary institution is not responsible for monitoring the effectiveness of accommodations.

• If an accommodation is not working, it is the responsibility of the student to contact their disability student services office and request changes.

Accommodations not working?

• Academics• Student housing (*New accessibility standards

for student housing)• Athletics• Extracurricular activities and clubs• Transportation• All activities that occur off campus that are

sponsored by the college

All programs covered

• Title II– Accessibility in all new construction and alterations– Existing facilities (1992): programs, when viewed in

their entirety, must be accessible, not every facility– Not required to take any action that would threaten

or destroy historic significance• Title III– Accessibility in all new construction and alterations– Readily achievable barrier removal in existing

facilities

Physical accessibility

Service animals• *As of March 15, 2011:– Any dog that is individually trained to do work or perform

tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability

– In limited circumstances, a miniature horse can be used as a service animal

– Other species other than dogs and miniature horses do not qualify as service animals

– Work or tasks performed by service animal must be directly related to the handler’s disability

Service animals• Because service animals must “do work or perform tasks”

emotional support and comfort animals are not included in the definition of “service animal”

• Certification, identification papers, or vest is not required• Animal must be under handler’s control– Must use harness, leash or tether unless disability

prevents or unless it interferes with task being performed

• Care and supervision is the responsibility of the handler• Animal must be housebroken• Cannot deny service animal because of allergies or fears

Service animals• Two questions are permitted only if not obvious:– Is this animal required because of a disability?– What work or task has this animal been trained to

perform?• Don’t inquire about the nature or extent of the

handler’s disability• Service animal is not a pet• ADA does not include service animals-in-training.

State law may.

Website Accessibility

• The ADA requires all programs of public entities to be accessible, including websites

• The ADA does not currently provide standards• Advanced Notice of Proposed Rulemaking– http://www.ada.gov/anprm2010/web%20anprm_

2010.htm

• Section 508 or W3C are best practice

The ADA makes it unlawful to harass people with disabilities in covered entities.

Harassment

For students knowledge of the ADA and self- advocacy is critical!

• Students should know the ADA and know their regional ADA Center phone number to call with questions:

1-800-949-4232• Students should be able to discuss their own needs and

identify accommodations which are effective for them.• Students who need accommodations should contact their

disability student services office, disclose, request effective accommodations, and provide appropriate documentation.

• Students should monitor their own progress and notify their disability student services office if changes are needed.

To self-advocate:

• Postsecondary institutions and their staff and instructors are not responsible for advocating for the student.

• Postsecondary institutions do not interact with parents; therefore, the student must be prepared to advocate for themselves.

Students must self-advocate!

1. Know the ADA. Call regional ADA Center for ADA information at 1-800-949-4232.

2. Work with their disability student services office at their college.

3. Pursue their college’s grievance procedure.4. After the above steps have been taken, if

resolution is not achieved, then file a complaint with the Office for Civil Rights.

Best bet for students to resolve a situation

Ideas for educational institutions

• If you train your students with disabilities in the ADA, you will spend a lot less time arguing about accommodations they want that are not required by the ADA.

• Then give them the opportunity to be ADA leaders: train others in the ADA and act as peer counselors

• Diversity clubs: just as you have diversity clubs for students of various racial backgrounds, consider such a group for students with disabilities

• Colleges should advertise their disability student services office and services they provide.

Ideas for educational institutions

Settlement Agreements

• Law School Admission Council, Inc. (“LSAC”) – re: testing accommodations on the Law School Admissions Test (LSAT) for an individual with ADD, Learning Disability, and a physical disability http://www.ada.gov/lsac_2011.htm

Settlement Agreements

• Atlanta's John Marshall Law School - re: agreement to cease using the Law School Admission Council electronic application process for the Fall 2012 application cycle unless it is accessible to and usable by applicants who are blind http://www.ada.gov/john-marshall-lawsch.htm

Settlement Agreements

• McNeese State University -- re: removing barriers to access, requirements for alterations and new construction, modifying policies and practices to make programs accessible and modifications to the University’s web site http://www.ada.gov/mcneese.htm

Settlement Agreements

• Princeton University -- re: accessibility of electronic book readers to individuals with vision disabilities http://www.ada.gov/princeton.htm

• Reed College -- re: accessibility of electronic book readers to individuals with vision disabilities

http://www.ada.gov/reed_college.htm• Pace University -- re: accessibility of electronic

book readers to individuals with vision disabilities http://www.ada.gov/pace_univ.htm

Title III Regulations

• Revised Title III regulations - http://www.ada.gov/regs2010/titleIII_2010/titleIII_2010_regulations.htm 36.309 Examinations and courses

Resources – From the Office for Civil Rights

• Transition of Students With DisabilitiesTo Postsecondary Education:A Guide for High School Educators http://www2.ed.gov/about/offices/list/ocr/transitionguide.html

• Auxiliary Aids and Services for Postsecondary Students with Disabilities: Higher Education's Obligations Under Section 504 and Title II of the ADA http://www2.ed.gov/about/offices/list/ocr/docs/auxaids.html

• Students with Disabilities Preparing for Postsecondary Education: Know Your Rights and Responsibilies http://www2.ed.gov/about/offices/list/ocr/transition.html

• Dear Colleague Letter- March 16, 2007 http://www2.ed.gov/about/offices/list/ocr/letters/colleague-20070316.html

Resources

• Job Accommodation Network – Sample Accommodations Situations and Solutions

for Students with Disabilities http://askjan.org/pubsandres/list.htmScroll down to “BY OCCUPATION OR INDUSTRY, 2. Fact Sheet Series”

– Testing Accommodations http://askjan.org/media/testingaccomm.html

1. ADA National Network1-800-949-4232 www.adata.org

2. Office for Civil Rights (Enforcement agency for ADA educational situations)

U.S. Department of Education 1-800-872-5327 (Voice)

1-800-437-0833 (TTY)http://www2.ed.gov/about/offices/list/ocr/index.html

Resources

Resources3. Department of Justice – Enforcement agency for general

Title II and Title III800-514-0301 (voice)

800-514-0383 (TTY)www.ada.gov

4. Job Accommodation Network (national resource) (They also suggest accommodations/modifications for

students) 800-526-7234 (Voice) 877-781-9403 (TTY)

www.askjan.org

5. Colorado Division of Vocational Rehabilitation (DVR) 303-866-4150 (Voice and TTY)

http://www.cdhs.state.co.us/dvr/dvr_locations.htm?From=home

6. Peak Parent Center (Colorado)(Provides technical assistance on IDEA)

1-800-284-0251 www.peakparent.org

Resources

7. Assistive Technology Partners (Colorado) (Helps identify appropriate assistive technology and

adaptations) 303-315-1280 http://www.uchsc.edu/atp

Resources

Sandy LahmannInformation Specialist

Rocky Mountain ADA CenterMeeting the Challenge, Inc.

slahmann@mtc-inc.comwww.adainformation.org

www.mtc-inc.com

1-800-949-4232 from CO, WY, UT, MT, ND, SD719-444-0268

719-444-0252 (Meeting the Challenge)

3630 Sinton Rd, Ste 103Colorado Springs, CO 80907

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