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Developing Student Leaders in the ADA: ADA Requirements for Post- secondary Education Sandy Lahmann Nov. 16, 2011

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Page 1: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Developing Student Leaders in the ADA:ADA Requirements for Post-secondary

Education

Sandy LahmannNov. 16, 2011

Page 2: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Disclaimer • Information, materials, and/or technical assistance

are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the ADA, nor binding on any agency with enforcement responsibility under the ADA.

• ADA Center authorized by NIDRR to provide information, materials, and technical assistance to individuals and entities that are covered by the ADA.

Page 3: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Regional ADA Centers

www.adata.org1-800-949-4232

Page 4: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

ADA Center services

• Technical assistance / ADA information• Referral and networking with other disability

organizations • Training• Material dissemination• Research

Page 5: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Rocky Mtn ADA Center NewsletterKeep up to date! • Monthly e-newsletter • Hardcopy newsletter

Sign up: www.adainformation.orgOr sign up sheets at materials tableFree!

Page 6: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Meeting the Challenge, Inc.• Operates the Rocky Mountain ADA Center project • Generates materials and products that support

accessibility • Offers customized consulting services • Provides training on various disability rights laws

Page 7: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

MTC Consulting Services

Providing customized solutions for:• Title II Self Evaluations and Transition Plans• Title II Facility and Program Accessibility• Commercial Facility Accessibility• School District Accessibility• Architectural Plan Review• Public Housing Accessibility• Transit System Accessibility

Page 8: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Title I – Employment• Title II – State and local government• Title III – Private businesses (aka public

accommodations)• Title IV – Telecommunications• Title V – Miscellaneous

ADA titles

Page 9: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Religious organizations (All of the activities of a religious entity, whether religious or secular, with the exception of employment.)

• Native American tribal entities• Private membership clubs

Exclusions

Page 10: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Title II – Public, state funded schools such as vocational schools, community colleges, and state colleges and universities

• Title III – Private trade schools, colleges and universities

• Not covered by the ADA- private postsecondary institutions run by religious entities.

Postsecondary education is where?

Page 11: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Any postsecondary institution receiving federal funding must comply with Section 504 and Section 508 of the Rehabilitation Act of 1973.– The provisions of Section 504 are very similar to

the provisions of the ADA– Section 508 covers web accessibility

• Local building codes require accessibility features for new construction and alterations.

Other applicable laws

Page 12: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Revised ADA Regulations Implementing Title II and III

• Published: Federal Register, September 15, 2010• Took effect on March 15, 2011• Title III - codifies the Department of Justice’s long

standing policies in relation to examinations and courses

• Use for Title II as well• Changes noted with asterisk * in this presentation

Page 13: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Each part of the ADA must be applied on an individualized, fact-specific, case-by-case basis.

Page 14: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Provide equal opportunity (not equal result/achievement)

• Not deny participation• Not apply surcharges• Strive for integrated vs. separate programs • Make reasonable modifications in policies,

practices and procedures to permit participation

• Not make unnecessary inquiries.

General ADA requirements

Page 15: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

What does the ADA say about postsecondary education

institutions??

Page 16: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Postsecondary educational institutions must offer courses and examinations in a place and manner accessible to individuals with disabilities.

Or• Offer alternative accessible arrangements for

such individuals.

Page 17: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Institutions of postsecondary education:• Are not permitted to make “pre-admission inquiries”

about an applicant’s disability. Students are not required to disclose. However, if a student requires accommodations or other services, they will need to disclose.

• May not deny an applicant admission solely based on disability

• May require an applicant to meet essential technical or academic standards applied to all students for admission.

Pre-admission

Page 18: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Administer examinations so that results accurately reflect individual’s aptitude or achievement level, not any impairment

• As such, provide accommodations in standardized testing conditions or entrance exams that are necessary as long as the changes do not fundamentally alter the examination or create undue financial or administrative burdens.

• Documentation of disability may be required to receive such accommodations.

Pre-admission testing

Page 19: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Examples of possible accommodations:• Braille, electronic format, or large print• Use of sign language interpreter or assistive listening system for

spoken directions• Extended testing time• More frequent breaks• Private room free of distractions• Small group setting• Preferential seating• Fewer items on each page• Tape recorded responses• Responses on the test booklet• Testing over several sessions

Pre-admission testing

Page 20: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Accommodations• Modifications• Academic adjustments• Auxiliary aids and services

These are different terms that mean the same thing: any change or modification to academic requirements that are necessary to ensure that the requirements do not discriminate on the basis of disability.

Post-admission

Page 21: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Examples of possible student accommodations:• Braille, electronic format, audio recordings, large print, or

qualified readers• Equip some computers with screen readers, voice recognition

or other adaptive software or hardware.• Use of sign language interpreter or assistive listening system in

class, captioning• Changes in length of time permitted to complete course

requirements• Reduced course load• Extended time on tests• Note takers or allow recording of lectures

Accommodations

Page 22: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

More accommodations• Early enrollment to allow time to arrange

accommodations• Clearly communicate course requirements, assignments,

due dates and grading criteria orally and in a written format.

• Written outlines of class lectures• Videophone in dorm room• For tests: allow extra time to complete, provide distraction

free testing area, provide alternative formats such as oral• Accessible websites

Page 23: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

More accommodations

• Relocate class to an accessible location• Videophones (Sorenson), TTYs and relay service for

telephonic communication• Priority in class registration• Physical accessibility for students with mobility

disabilities• Accessible dorm room• Closer parking place• Adjusted class schedule

Page 24: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• All accommodations should be individualized to the unique needs of each individual.

Page 25: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Institutions of postsecondary education:• Are not required to provide accommodations which

fundamentally alter the nature of the service, program or activities.

• Do not need to alter or waive the essential academic requirements necessary for demonstrating mastery of program competencies.

• Do not need to change the substantive content of tests or assignments.

• Do not need to provide an accommodation that results in an undue financial or administrative burden.

Accommodations - Exclusions

Page 26: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Fundamental alteration – fundamentally alter the nature of the service, program or activities

• Undue burden – significant difficulty or expense

• Direct threat – significant risk of substantial harm. Cannot be based on assumptions, stereotypes or generalizations. Must be based on valid medical analyses and/or other objective evidence.

Limitations (aka: Defenses)

Page 27: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Conduct standards

• Students with disabilities must comply with the same conduct and behavior standards as every other student.

Page 28: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Not required to provide attendants, personal devices (wheelchairs, eyeglasses, hearing aids) or personal services. If a student requires an attendant to assist with toileting, dressing, or eating, the student must provide their own attendant.

Accommodations - Exclusions

Page 29: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Public institutions are required to give primary consideration to the auxiliary aid or service that the student requests, but can opt to provide alternative aids or services if they are effective.

• The postsecondary institution is responsible for the cost of accommodations. The Division of Vocational Rehabilitation (DVR) may reimburse the cost of some accommodations.

• Private institutions may be able to receive tax credits and deductions for the cost of accommodations.

Accommodations

Page 30: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Postsecondary institutions are not responsible for identifying students who need an accommodation and are not responsible for offering an accommodation.

• To obtain an accommodation, a student must request an accommodation, provide supporting documentation, and work with the institution to identify appropriate accommodations.

• Accommodation requests generally should go through the institution’s disability resource office.

To obtain accommodations

Page 31: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Accommodations should be requested prior to beginning a course.

• A student should not wait until they have received a poor grade, then request an accommodation and expect the grade to be changed or expect to retake the course.

Requesting accommodations

Page 32: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Timely manner*

• Entities must respond to a request for an accommodation in a timely manner.

• If entities fail to act quickly and seek unnecessary documentation it may result in such an extended delay that it is a denial of equal opportunity

Page 33: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Documentation

• *Postsecondary institutions may set their own requirements for documentation so long as they are “reasonable and limited to the need for the modification, accommodation, or auxiliary aid or service requested”.

Page 34: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Documentation

• *When testing entities receive documentation provided by a qualified professional who has made an individualized assessment of an applicant that supports the need for the modification, accommodation, or aid requested, they shall generally accept such documentation and provide the accommodation.

Page 35: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

*Qualified professional• Licensed or otherwise credentialed• Possess expertise in the disability for which

the modification or accommodation is being sought

• Could be a doctor, psychologist, nurse, physical therapist, occupational therapist, speech therapist, vocational rehabilitation specialist, school counselor, or licensed mental health professional.

Page 36: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

*Individualized assessment

• Qualified professional has made an individualized assessment– Individually and personally evaluated the

individual rather than simply reviewed documents– Personal familiarity with the individual outweighs

no personal knowledge at all

Page 37: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Documentation

• *Post-secondary entities must give considerable weight to the documentation of past modifications received in similar testing situations as well as modifications provided in response to an IEP or Section 504 Plan.

Page 38: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Postsecondary institutions are not responsible for conducting or paying for testing or evaluations to document a disability or a student’s need for an accommodation.

• The student must provide appropriate documentation

Documentation

Page 39: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• A student’s annual IEP has often not been considered to be sufficient for documentation. With the new regulations this should be reconsidered.

• Assessment done as part of the triennial eligibility staffing has generally been considered adequate documentation, but the assessment must have been done within past three years.

BUT . . .

Current practice in the field

Page 40: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Response to Intervention• Full scale IQ testing not required to determine

the presence of a learning disability• The discrepancy model is gone• ‘Body of evidence’ should include

standardized academic testing• IDEA states that K-12 schools are under no

obligation to conduct testing for purposes of eligibility for services in another system.

RtI in K-12

Page 41: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Colleges still frequently ask for IQ testing for documentation.

• We need better communication between K-12 and postsecondary regarding documentation.

The problem:

Page 42: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

The Division of Vocational Rehabilitation (DVR) may be able to assist in obtaining appropriate

documentation.

Page 43: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• A postsecondary institution is not responsible for monitoring the effectiveness of accommodations.

• If an accommodation is not working, it is the responsibility of the student to contact their disability student services office and request changes.

Accommodations not working?

Page 44: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Academics• Student housing (*New accessibility standards

for student housing)• Athletics• Extracurricular activities and clubs• Transportation• All activities that occur off campus that are

sponsored by the college

All programs covered

Page 45: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Title II– Accessibility in all new construction and alterations– Existing facilities (1992): programs, when viewed in

their entirety, must be accessible, not every facility– Not required to take any action that would threaten

or destroy historic significance• Title III– Accessibility in all new construction and alterations– Readily achievable barrier removal in existing

facilities

Physical accessibility

Page 46: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Service animals• *As of March 15, 2011:– Any dog that is individually trained to do work or perform

tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability

– In limited circumstances, a miniature horse can be used as a service animal

– Other species other than dogs and miniature horses do not qualify as service animals

– Work or tasks performed by service animal must be directly related to the handler’s disability

Page 47: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Service animals• Because service animals must “do work or perform tasks”

emotional support and comfort animals are not included in the definition of “service animal”

• Certification, identification papers, or vest is not required• Animal must be under handler’s control– Must use harness, leash or tether unless disability

prevents or unless it interferes with task being performed

• Care and supervision is the responsibility of the handler• Animal must be housebroken• Cannot deny service animal because of allergies or fears

Page 48: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Service animals• Two questions are permitted only if not obvious:– Is this animal required because of a disability?– What work or task has this animal been trained to

perform?• Don’t inquire about the nature or extent of the

handler’s disability• Service animal is not a pet• ADA does not include service animals-in-training.

State law may.

Page 49: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Website Accessibility

• The ADA requires all programs of public entities to be accessible, including websites

• The ADA does not currently provide standards• Advanced Notice of Proposed Rulemaking– http://www.ada.gov/anprm2010/web%20anprm_

2010.htm

• Section 508 or W3C are best practice

Page 50: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

The ADA makes it unlawful to harass people with disabilities in covered entities.

Harassment

Page 51: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

For students knowledge of the ADA and self- advocacy is critical!

Page 52: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Students should know the ADA and know their regional ADA Center phone number to call with questions:

1-800-949-4232• Students should be able to discuss their own needs and

identify accommodations which are effective for them.• Students who need accommodations should contact their

disability student services office, disclose, request effective accommodations, and provide appropriate documentation.

• Students should monitor their own progress and notify their disability student services office if changes are needed.

To self-advocate:

Page 53: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Postsecondary institutions and their staff and instructors are not responsible for advocating for the student.

• Postsecondary institutions do not interact with parents; therefore, the student must be prepared to advocate for themselves.

Students must self-advocate!

Page 54: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

1. Know the ADA. Call regional ADA Center for ADA information at 1-800-949-4232.

2. Work with their disability student services office at their college.

3. Pursue their college’s grievance procedure.4. After the above steps have been taken, if

resolution is not achieved, then file a complaint with the Office for Civil Rights.

Best bet for students to resolve a situation

Page 55: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Ideas for educational institutions

• If you train your students with disabilities in the ADA, you will spend a lot less time arguing about accommodations they want that are not required by the ADA.

• Then give them the opportunity to be ADA leaders: train others in the ADA and act as peer counselors

Page 56: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

• Diversity clubs: just as you have diversity clubs for students of various racial backgrounds, consider such a group for students with disabilities

• Colleges should advertise their disability student services office and services they provide.

Ideas for educational institutions

Page 57: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Settlement Agreements

• Law School Admission Council, Inc. (“LSAC”) – re: testing accommodations on the Law School Admissions Test (LSAT) for an individual with ADD, Learning Disability, and a physical disability http://www.ada.gov/lsac_2011.htm

Page 58: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Settlement Agreements

• Atlanta's John Marshall Law School - re: agreement to cease using the Law School Admission Council electronic application process for the Fall 2012 application cycle unless it is accessible to and usable by applicants who are blind http://www.ada.gov/john-marshall-lawsch.htm

Page 59: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Settlement Agreements

• McNeese State University -- re: removing barriers to access, requirements for alterations and new construction, modifying policies and practices to make programs accessible and modifications to the University’s web site http://www.ada.gov/mcneese.htm

Page 60: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Settlement Agreements

• Princeton University -- re: accessibility of electronic book readers to individuals with vision disabilities http://www.ada.gov/princeton.htm

• Reed College -- re: accessibility of electronic book readers to individuals with vision disabilities

http://www.ada.gov/reed_college.htm• Pace University -- re: accessibility of electronic

book readers to individuals with vision disabilities http://www.ada.gov/pace_univ.htm

Page 61: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Title III Regulations

• Revised Title III regulations - http://www.ada.gov/regs2010/titleIII_2010/titleIII_2010_regulations.htm 36.309 Examinations and courses

Page 62: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Resources – From the Office for Civil Rights

• Transition of Students With DisabilitiesTo Postsecondary Education:A Guide for High School Educators http://www2.ed.gov/about/offices/list/ocr/transitionguide.html

• Auxiliary Aids and Services for Postsecondary Students with Disabilities: Higher Education's Obligations Under Section 504 and Title II of the ADA http://www2.ed.gov/about/offices/list/ocr/docs/auxaids.html

• Students with Disabilities Preparing for Postsecondary Education: Know Your Rights and Responsibilies http://www2.ed.gov/about/offices/list/ocr/transition.html

• Dear Colleague Letter- March 16, 2007 http://www2.ed.gov/about/offices/list/ocr/letters/colleague-20070316.html

Page 63: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Resources

• Job Accommodation Network – Sample Accommodations Situations and Solutions

for Students with Disabilities http://askjan.org/pubsandres/list.htmScroll down to “BY OCCUPATION OR INDUSTRY, 2. Fact Sheet Series”

– Testing Accommodations http://askjan.org/media/testingaccomm.html

Page 64: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

1. ADA National Network1-800-949-4232 www.adata.org

2. Office for Civil Rights (Enforcement agency for ADA educational situations)

U.S. Department of Education 1-800-872-5327 (Voice)

1-800-437-0833 (TTY)http://www2.ed.gov/about/offices/list/ocr/index.html

Resources

Page 65: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Resources3. Department of Justice – Enforcement agency for general

Title II and Title III800-514-0301 (voice)

800-514-0383 (TTY)www.ada.gov

4. Job Accommodation Network (national resource) (They also suggest accommodations/modifications for

students) 800-526-7234 (Voice) 877-781-9403 (TTY)

www.askjan.org

Page 66: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

5. Colorado Division of Vocational Rehabilitation (DVR) 303-866-4150 (Voice and TTY)

http://www.cdhs.state.co.us/dvr/dvr_locations.htm?From=home

6. Peak Parent Center (Colorado)(Provides technical assistance on IDEA)

1-800-284-0251 www.peakparent.org

Resources

Page 67: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

7. Assistive Technology Partners (Colorado) (Helps identify appropriate assistive technology and

adaptations) 303-315-1280 http://www.uchsc.edu/atp

Resources

Page 68: Developing Student Leaders in the ADA: ADA Requirements for Post-secondary Education Sandy Lahmann Nov. 16, 2011

Sandy LahmannInformation Specialist

Rocky Mountain ADA CenterMeeting the Challenge, Inc.

[email protected]

www.mtc-inc.com

1-800-949-4232 from CO, WY, UT, MT, ND, SD719-444-0268

719-444-0252 (Meeting the Challenge)

3630 Sinton Rd, Ste 103Colorado Springs, CO 80907