embracing & leading change

DEVELOPING A LEADERSHIP MINDSET: GETTING RESULTS THROUGH OTHERS

Facilitated by Andrea Butcher, CEC, CPLP President, HRD Advisory Group

February 6, 2018

“Leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves.”

- Stephen Covey

LEADERS ARE NOT EQUIPPED

• 61% of new managers receive no training.

• 66% receive no mentoring.

• 69% receive no coaching.

4

TWO GOALS: 1. Understand the business case for equipping leaders

to actually lead!

2. Review the three keys to transitioning from individual contributor to leader—getting results through others.

45

CONGRATULATIONS ON YOUR PROMOTION! “Good luck!” “You’ll be great in your new role!”

6

I DON’T REALLY KNOW WHAT I’M DOING . . .

LEADERS ARE NOT EQUIPPED

• 60% of new managers underperform or fail in their first two years. (CEB research paper)

• Poor leadership habits developed in a manager’s formative first years will hobble them for the rest of their career.

6

LEADERS ARE NOT EQUIPPED

• 61% of new managers receive no training.

• 66% receive no mentoring.

• 69% receive no coaching.

102

RESPECT THE TRANSITION!

5

MANAGER’S IMPACT

Good managers make a difference.

5

MANAGER’S IMPACT?

Disengaged employees cost organizations between $450 and

$550 billion annually. (The Engagement Institute)

13

Happy, Engaged

Employees

Happy, Engaged

Customers

Sustainable Profit and

Growth

EMPLOYEE – CUSTOMER PROFIT CHAIN

6

THREE KEYS TO GETTING RESULTS THROUGH OTHER

Develop a Leadership

Mindset

Know Your Team

Grow Your Team

6

DEVELOP A LEADERSHIP MINDSET

•Know yourself

•Own it!

6

DISC MODEL

18

DISC OVERVIEW What does it measure—4 dimensions: • Dominance—how you react to challenge • Influence—how you influence others • Steadiness—How you respond to the pace of the

environment • Compliance—how you respond to rules DISC Principles: • DISC does not measure intelligence, character, or education and skills. • Every style is valuable—there is no right or wrong. • We all have some level of each dimension, however we tend to have a dominant

style where we are most comfortable. • We all have blind spots. Self-awareness brings clarity and drives change. • Focus is on the Platinum Rule: Treat others the way they wish to be treated. This is a

best practice in managing relationships.

19

OWN YOUR SUCCESS

6

KNOW YOUR TEAM

“The reason we went from the 12th to the 2nd highest performing team is NOT because I went over spreadsheets. It’s because I knew those leaders inside and out.”

– Senior Director in IT at Telecommunications Company

6

KNOWING YOUR TEAM •Their strengths

•Their style and preferences (do they need affirmation, structure, etc)

•What’s important to them—what they value

•Career aspirations

•What are the names of their spouse and kids?

6

GROW YOUR TEAM – KEEP IT REAL AND FOCUSED ON THEM!

•Follow-up and follow through

•Weekly 1:1s (genuine and real conversation vs. checking the box)

•Ongoing mentoring

• Just-in-time feedback – course corrections!

•Coaching based on their needs

23

YOUR CHARGE:

What actions will you take based on

what you learned today?

Check out the more detailed overview of our

Manager Essentials Program on our website at

HRDAdvisoryGroup.com

Contact me: Andrea@HRDAdvisors.com

Follow me on LinkedIn: Andrea Butcher

And Twitter: @abundantempower