embracing & leading change
TRANSCRIPT
DEVELOPING A LEADERSHIP MINDSET: GETTING RESULTS THROUGH OTHERS
Facilitated by Andrea Butcher, CEC, CPLP President, HRD Advisory Group
February 6, 2018
“Leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves.”
- Stephen Covey
LEADERS ARE NOT EQUIPPED
• 61% of new managers receive no training.
• 66% receive no mentoring.
• 69% receive no coaching.
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TWO GOALS: 1. Understand the business case for equipping leaders
to actually lead!
2. Review the three keys to transitioning from individual contributor to leader—getting results through others.
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CONGRATULATIONS ON YOUR PROMOTION! “Good luck!” “You’ll be great in your new role!”
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I DON’T REALLY KNOW WHAT I’M DOING . . .
LEADERS ARE NOT EQUIPPED
• 60% of new managers underperform or fail in their first two years. (CEB research paper)
• Poor leadership habits developed in a manager’s formative first years will hobble them for the rest of their career.
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LEADERS ARE NOT EQUIPPED
• 61% of new managers receive no training.
• 66% receive no mentoring.
• 69% receive no coaching.
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RESPECT THE TRANSITION!
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MANAGER’S IMPACT
Good managers make a difference.
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MANAGER’S IMPACT?
Disengaged employees cost organizations between $450 and
$550 billion annually. (The Engagement Institute)
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Happy, Engaged
Employees
Happy, Engaged
Customers
Sustainable Profit and
Growth
EMPLOYEE – CUSTOMER PROFIT CHAIN
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THREE KEYS TO GETTING RESULTS THROUGH OTHER
Develop a Leadership
Mindset
Know Your Team
Grow Your Team
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DEVELOP A LEADERSHIP MINDSET
•Know yourself
•Own it!
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DISC MODEL
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DISC OVERVIEW What does it measure—4 dimensions: • Dominance—how you react to challenge • Influence—how you influence others • Steadiness—How you respond to the pace of the
environment • Compliance—how you respond to rules DISC Principles: • DISC does not measure intelligence, character, or education and skills. • Every style is valuable—there is no right or wrong. • We all have some level of each dimension, however we tend to have a dominant
style where we are most comfortable. • We all have blind spots. Self-awareness brings clarity and drives change. • Focus is on the Platinum Rule: Treat others the way they wish to be treated. This is a
best practice in managing relationships.
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OWN YOUR SUCCESS
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KNOW YOUR TEAM
“The reason we went from the 12th to the 2nd highest performing team is NOT because I went over spreadsheets. It’s because I knew those leaders inside and out.”
– Senior Director in IT at Telecommunications Company
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KNOWING YOUR TEAM •Their strengths
•Their style and preferences (do they need affirmation, structure, etc)
•What’s important to them—what they value
•Career aspirations
•What are the names of their spouse and kids?
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GROW YOUR TEAM – KEEP IT REAL AND FOCUSED ON THEM!
•Follow-up and follow through
•Weekly 1:1s (genuine and real conversation vs. checking the box)
•Ongoing mentoring
• Just-in-time feedback – course corrections!
•Coaching based on their needs
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YOUR CHARGE:
What actions will you take based on
what you learned today?
Check out the more detailed overview of our
Manager Essentials Program on our website at
HRDAdvisoryGroup.com
