enterprise performance management transformation through digital

Digital will drive the next wave of Enterprise Performance Management Transformation

EPM has had no dearth of technology and buzzwords

Excel Hyperion Monte Carlo Simulation

Sensitivity & Scenario Analysis

BI Tool Predictive modelling

Cognos SAP

Oracle

Data Marts

Zero-based budgeting

Yet EPM maturity today is underwhelming

Management reports are manually collated in Excel 60%

Time is spent on data gathering Vs. analysis 50%

Organizations carry out ad-hoc, manual data testing 61%

DRIVING ACTION FROM INSIGHTS

too late

too little

more information, fewer insights

more past than future

more internal than external

Will it be different with digital?

Internet of Things

Machine Learning

NLG

Big Data

Integrated Business Planning Cognitive

NLP

Hadoop

SMAC – Social, Mobile, Analytics, Cloud

Yes, if we can reimagine 5 cornerstones for EPM transformation

Standardization with

Mass Customization

Operating model for

Specialization

Literacy and Numeracy

Experience drives

Effectiveness

Agility >= Accuracy

1 2

3

4

5

Standardization with mass customization - e-commerce gets it

400+ flights, 257,000 Properties, Dozens of rental car companies

Our Common Database

140+ different front ends

Experience drives effectiveness - the secret behind successful digital

assets

Bloomberg

Professional

Bloomberg TV + Bloomberg

Business

Bloomberg

Business for

Apple Watch

Bloomberg

Radio+

Bloomberg

Businessweek+

Agility >= accuracy

200m

400m 700m

Low Fuel

Unfortunately most EPM efforts are skewed towards the past

Poor Data Quality

Legacy Technology

Driving the last point of accuracy

Bottom up forecasting

Rolling forecasts

Driver based forecasting

80:20 Rule

Digital Leverage

80%

20%

50%

50%

Past

Forward

Looking

Past

Forward

Looking

Literacy as well as numeracy - it's no longer enough to deal only in

numbers

Effective EPM combines the qualitative and quantitative

Past Performance

News Feed Industry Prospects

Financial Score

Market & Business

Insights

Structured &

Unstructured

Internal Data

Operating models for specialization

Data

Curation

Data

Governance

Analysis

Reports

10-15%

Analytics Data Collection

25-35% 55-65%

We expect EPM practitioners to be superhuman

Business

Partnering

The new operating model

Country Region Headquarters

Trend discussion with sales team Strategy discussion with

business leaders Corporate strategy discussion

Global centralized hub

Empowered dashboard

Data Scientist Reporting COE Analytics COE

EPM transformed

Standardization with

Mass Customization

Experience drives

effectiveness

Agility >= Accuracy

Literacy and Numeracy

Operating model for

Specialization

DRIVING ACTIONS FROM INSIGHTS!

Contributions

Marsh Resource Overlay

• Genpact’s presentation at the FP&A Innovation Summit, 2015• The Internet

https://www.linkedin.com/in/frborges07