focus on three imperatives parchment send rethink transcript processing
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Focus on Three Imperatives
Parchment Sendrethink transcript
processing
Focus on Three Imperatives
AGENDA• Initiative Overview• Credentials as Currency• Student Workflow ~ Parchment.com • Admin Workflow ~ Parchment Send• Parchment Receive• Implementation and Pricing• How to get started at your school• Upcoming informational webinars
West Virginia e-Transcript Initiative
Focus on Three Imperatives
• WVDE has entered into an agreement with Parchment Inc. which will enable schools/districts to send transcripts electronically.
• An integration with WVEIS will be built allowing for direct import of student data.
• WVDE will NOT be covering the cost for the schools or districts who choose to use the service.
WV e-Transcript Initiative
Focus on Three Imperatives
CREDENTIALS ARE CURRENCY
Focus on Three ImperativesOur Mission
Parchment’s mission is to turn credentials into opportunities.
We help learners, educators, associations and employers securely
send and receive education credentials online, in simple and insightful ways.
Video: https://youtube/84QdeQm6rOw
Focus on Three Imperatives
• Credentials document academic achievements
• Examples: – Transcripts– Diplomas– Experiential / Co-CurricularTranscripts – Competency Based Transcripts – Licenses – Certificates
What are Credentials?
Focus on Three ImperativesGoal: Help Students Achieve
LearnEarn Credentials
Access Opportunities
Focus on Three ImperativesBring onto a Platform
2
Credential Holders collect and manage their credentials in
a central online profile
3Credential
Receivers securely collect and process
credentials
1Credential Issuers provide verified
credentials electronically, instead
of paperLearner
Sender
Receiver
Focus on Three Imperatives
Student Online /Mobile Ordering7/24 Availability
FERPA Consent FormOnline Tracking
School Process Requests Online:eMail notification re: pending request(s)
Approve Request / Upload TranscriptReal Time Updates Online / Reporting Tools
PROCESS
DELIVER
REQUEST
eTranscript is delivered to ANY destination worldwide:Electronic Delivery to destinations within network
Secure eMail Link or Print Delivery to destinations outside network
Real-Time Updates & Online reportingStudent eMail Notification throughout process
How does that work?
Focus on Three Imperatives
TELL ME ABOUT YOUR SCHOOL
Challenges you face today.
Focus on Three Imperatives
Mar Apr May
Jun JulAug Sep Oct Nov Dec Jan FebMonthly Volume
Does this look like you?
Focus on Three ImperativesIncreasing Demand
198310.8 m
201118.1 m
203925.4 m
SOURCE: U.S. Department of Education, National Center for Education Statistics. (2013). Digest of Education Statistics, 2012 (NCES 2014-015),
Chapter 3.
UndergraduateEnrollment Rates
Focus on Three ImperativesWhat does your process look like?
Student Requests TranscriptFrom High School
In Person / Paper Request Form
Data Clerk prints transcripts, stamps the transcripts with the school seal, signs the transcript, and places the transcript in
a secure, sealed envelope
Paper requests may be filed, but most schools have no tracking
Where is my transcript?
Student Picks UpTranscript & Delivers
School Addresses & Delivers Transcript
• 60% of High Schools Mail Transcripts to Colleges / Universities on behalf of Learners
• 60% of High School Students request Transcripts in Person
AL High School Survey 1/2015
Focus on Three ImperativesWhy change?
1. to improve student satisfaction
2. to achieve operational process efficiencies
3. to realize cost savings
Focus on Three Imperatives
You students work hard to earn education credentials such as transcripts, diplomas and certificates. They are critical resources for your students to take the next step
in their education or career. But when they are filed away as paper, they are hard to access and share when
the students need them the most.
Focus on Three Imperatives
STUDENT WORKFLOW
Request!
Focus on Three ImperativesStudent Communication
How will you
Communicate?
• School Webpage
• Newsletter
• School Paper
• Social Media
• Voice Mail
Message
• Press Release
Focus on Three ImperativesCurrent Student Registration
Distribute student registration codes to assist with student “sign up”
Platform Benefit
Focus on Three ImperativesFERPA Consent
Platform Benefit
Student FERPA Consent Form is
completed and stored within their Student
Profile for future ordering
Focus on Three ImperativesNormal Ordering Workflow
Focus on Three ImperativesCollege or University?
Parchment has uploaded all post secondary schools in the US and knows the proper destination for all receivers!
Platform Benefit
Focus on Three ImperativeseMail Recipient
Parchment sends secure link to receiver via e-mail – receiver logs in and downloads official transcript
Platform Benefit
Focus on Three ImperativesPaper Delivery
Enter your own address for paper delivery of transcript. Parchment secure print facility will fold and mail official transcripts in a secure envelope. USPS Mail is an additional $2.50 surcharge -Overnight and International Delivery pricing varies.
Platform Benefit
Focus on Three ImperativesConfirm & Checkout
Delivery Method
Electronic
US Mail
Current TranscriptNext Grading Period
Focus on Three ImperativesPeace of Mind
“Your transcript
was successfully
received”
Focus on Three ImperativesDoes this look familiar?
High school students in Florence, Alabamahttp://kids.britannica.com/comptons/art-142351/High-school-students-in-Florence-Alabama-talk-on-cell-phones
Focus on Three Imperatives
• Mobile Friendly– iPhones– iPads– Android
Responsive Design
Focus on Three ImperativesParchment Student Toolkit
We have created a took kit just for students! Students will find a set of resources to help make the most of parchment.com including user guides, video tutorials, and frequently asked
questions. College! There they go!
Parchment Student Toolkit: http://www.parchment.com/studentkit/
Focus on Three Imperatives
YOUR WORKFLOW
Focus on Three ImperativesCreate Student Accounts
Import a Roster
Focus on Three ImperativesManage Learners
Focus on Three ImperativesUploading a Roster
Upload Rosters as often as needed- Writes over old roster records
(only transcripts)- Add students manually- Email/Print Invites to create
account at Parchment.com
Focus on Three ImperativesLearners Information
Learner Info
Transcripts
Other Credentials
Parchment.com Account / Invite
Focus on Three ImperativesSupported Credentials
Transcripts:
Diplomas• High School• College
Certificates• Enrollment • Degree• Apostille• Professional
Applications Other• Letter of
Recommendation• Immunization
Record• Secondary School
Report• Resume• Teacher Evaluation• Grade Report
Academic Experiential Competency Clickable
All fulfilled electronicallySelected fulfilled in Print
Focus on Three Imperatives
Student Online /Mobile Ordering7/24 Availability
FERPA Consent FormOnline Tracking
School Process Requests Online:eMail notification re: pending request(s)
Approve Request / Upload TranscriptReal Time Updates Online / Reporting Tools
PROCESS
DELIVER
REQUEST
eTranscript is delivered to ANY destination worldwide:Electronic Delivery to destinations within network
Secure eMail Link or Print Delivery to destinations outside network
Real-Time Updates & Online reportingStudent eMail Notification throughout process
Focus on Three ImperativesSchool Approves Transcript
Multiple Dispositions for each Request
Focus on Three ImperativesCustom “On Hold” Message
Customize messages with automated notification to
requesting student or alumni
Focus on Three ImperativesApproved Requests
Print List (as a point of reference only) Open Student Information System (SIS) Select Student Transcript Print Transcript to “Docufide Print Driver”
Focus on Three Imperatives“Print” Transcript to Parchment
Focus on Three ImperativesSelf Views
Focus on Three ImperativesTracking and Reporting
Set ParametersSearch
Export Data
Focus on Three ImperativesAutomation - coming 5/2015
Focus on Three ImperativesHelp Center
Prominent Search
Popular Topics
Expanding Categories
Contact Us
Popular Videos
Focus on Three ImperativesLogged In
Counselor Topics
Contact Us
Counselor Videos
Focus on Three ImperativesContact Us
Ticket History
Telephone #
Pre-filled out Ticket Information
Focus on Three ImperativesSelf View
Focus on Three Imperatives
• All resources on – Student Guide:
http://www.parchment.com/studentkit– Admin Toolkit:
http://exchange.parchment.com/toolkit
• 90 Second overview video
Updated Resources
Focus on Three Imperatives
Secure every credential. Every time.
• The Blue standard in security– Pioneer of Blue Ribbon Document Security trusted by
6000+ Institutions nationwide
• Advanced features to keep student data private – Anonymous accounts, parent controls, and FERPA
consents (each time)
• It’s about trust– Our Data Policy ensures that keeping credential data
secure is our primary mission
Secure
Design Order Process Fulfill Secure Exchange Enrich
Focus on Three Imperatives
IMPLEMENTATION
Focus on Three Imperatives
13 State Initiatives
Indiana Awarded 10/2005
Minnesota Awarded 06/2007
South Carolina Awarded 06/2008
Wisconsin Awarded 06/2009
Michigan Awarded 07/2009
Kansas Awarded 09/2009
Illinois Awarded 12/2010
Ohio Awarded 05/2011
Pennsylvania Awarded 02/2012
Kentucky Awarded 01/2013
Washington DC Awarded 09/2013
Virginia Awarded 05/2014
Montana Awarded 07/2014
Midwestern Higher Education Compact (MHEC)
Association of Private Sector Colleges NCAACommon ApplicationNaviance, Guided PathInfinite Campus & Pearson PowerSchoolGED Testing Services
Major Initiatives
Key Relationships
Focus on Three ImperativesParchment eTranscript Pricing Options
Student PayTransactional Agreement Model
Transcript Fee $3.25 Paper Delivery Additional
Fee Waivers Available
School PayAnnual Subscription Pricing Model
No Transcript FeeEnrolled Students & Alumni
Paper Delivery / USPS Standard (International and Overnight not included)
Blended / Build your OwnAnnual Subscription + Transactional
Enrolled Students and/or AlumniInclude / Exclude Paper Delivery (International and Overnight not included)
Focus on Three ImperativesCustomize Individual School Experience
Upload Student Roster
Upload School Profile
Custom Seal & Signature on Transcript
Custom Student Welcome Screen / Message
Focus on Three ImperativesDare to Compare!
The very first time we were submitting a transcript through Parchment we did an experiment. We mailed one transcript the “old-fashioned” way and then - at the same time - we processed and uploaded the same transcript to Parchment.
With Parchment, we were able to get the tracking number and the exact date and time that everything was sent and received. We uploaded the transcript at 2:15 PM and within 15 minutes received acknowledgement from the college that the transcript had been received.
At 2:30 p.m. when the college acknowledged receipt of the Parchment transcript, the transcript sent manually was still sitting in the outgoing mail receptacle of our school’s front office.
One week later we contacted the college and they claimed that the paper transcript had not been received. However, they were able to locate the Parchment Transcript through the Parchment Document ID Number.
This confirmed to us the efficiency of the Parchment Transcript Service! Lydia Thigpen
Prattville HighLydia.Thigpen@acboe.net
(334) 365-8804 x23053
Focus on Three ImperativesLet’s Get Started!
1. Complete the Order Form which Erin will provide to you.
2. We’ll need contact information for each of the schools.
3. You will be contacted for implementation and training. Most schools can go from registration to completely launched in 14 days!
Focus on Three ImperativesQuestions?
Erin GevirtzWest Virginia Territory Manageregevirtz@parchment.com480-719-1646 x 1121
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