getting started in the quality assurance program holly langer-evans michael cagle anne tuccillo...

Getting Started in the Quality Assurance Program

Holly Langer-Evans

Michael Cagle

Anne Tuccillo

2007-2008

Training Objectives

Define the Quality Assurance (QA) Program and review its history

Review Program Flexibilities and Requirements

Provide Tools and Resources

History of the Program

• Quality Control Pilot Project – 1985

• Authorized under Section 487A of the Higher Education Act (HEA) of 1965, as amended in 1992 and 1998

• Federal Register publishedhttp://ifap.ed.gov/fregisters/doc0134_bodyoftext.htm

The Quality Assurance (QA) Program

Advance

Sustain

Attain

Flexibilities and Exemptions

• 668.53(a)(1) through (4)

• 668.54 (a)(1)(2) and (4)

• 668.56

• 668.57

• 668.60(a)

• Policies and Procedures

• Applicants to be Verified

• Items to be Verified

• Acceptable Documentation

• Deadlines for Submitting Documentation

Regulation: Exemption:

The ISIR Analysis Tool

The Dashboard

The Process of Analyzing DataField Change Report

QA Program Requirements for using the ISIR Analysis Tool

Upload and Validate Records

Analyze Data

Provide Institutional Verification Criteria to regional Representative

2007-08 Timeline of Activitiesfor the ISIR Analysis Tool

February 2007 2008 Version of IA Tool on the Web is available

March – September Begin implementing your verification selection criteria & complete verifying your applicants

October Prepare flat file, upload data;

November, December, January

Analyze Data; FSA collects school data; Notify QA Rep. of institutional verification criteria

FSA Assessments

• Perform Self-Evaluation and improvement by using the FSA Assessments

• IFAP

http://ifap.ed.gov

Where to find the Federal Student Aid Assessments

•School Portal

http://Federal Student Aid4schools.ed.gov

Where to find the Federal Student Aid Assessments

The Redesign of the Assessments

New Look and Feel

Introduce the New Policy and Procedure Assessment

The Federal Student Aid Assessments – Re-Designed

Why use the Federal Student Aid Assessments?

Policies & Procedures Assessment

• Policies and Procedures At A Glance

• Minimum Requirements

• Regulations

• Activities

Effective Practices

• Innovation – Effective Practices

• Opportunity to review a successful practice reported by one of your colleagues

• Opportunity to report a successful practice to the Department.

QA Program Requirements for the FSA Assessments

Complete two Assessments or activities

Notify Regional Representative of the two assessments

If applicable, complete the Management Enhancement or Effective Practice Forms

2007-08 Timeline of Activitiesfor the FSA Assessments

June 2007 Identify assessments to complete for the upcoming award year (2007 2008)

July Establish teams to complete Assessments

August – May Complete Assessments, and any Management Enhancements or Effective Practices

February 1, 2008 Notify QA Representative which assessment or activity you will complete

Importance of Team Building

“It’s a fact that people working as a team can achieve better results than individuals working alone.”

Team Activity

• When I say go, list 10 body parts that have only 3 letters in them. You can’t use slang.

Answer Key

Lip Jaw

Hip Rib

Gum Leg

Ear Arm

Eye Toe

Use the Team Building Tool

www.teambuildinginc.com

http://www.teambuildinginc.com

QA Regional Representatives

Regions 1, 2, and 5 – Holly Langer-Evans – (617) 289-0136

Holly.Langer-Evans@ed.gov

Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) 377-4378

Anne.Tuccillo@ed.gov

Regions 8, 9, and 10 – Michael Cagle – (206) 615-2586

Michael.Cagle@ed.gov

You will also receive messages from us via the Quality Assurance Program Listserv

QA Program Resources• QA Program Website - http://ifap.ed.gov/qualityassurance

• QA Program Listserv - Send email to Holly.Langer-Evans@ed.gov to subscribe to the QA Program listserv

• QA Program Mailbox - qualityassurance@ed.gov

• QA Program Training -http://ifap.ed.gov/qualityassurance/training.htm

• Information for Financial Aid Professionals - http://ifap.ed.gov

• Team Building Website - http://www.Teambuildinginc.com

What have we learned?

What the QA Program is and what it can do for your school

How to embrace the Flexibilities of the Program and be proactive

Additional Resources available to assist in the administration of the Program

Questions