getting started in the quality assurance program holly langer-evans michael cagle anne tuccillo...
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Getting Started in the Quality Assurance Program
Holly Langer-Evans
Michael Cagle
Anne Tuccillo
2007-2008
Training Objectives
Define the Quality Assurance (QA) Program and review its history
Review Program Flexibilities and Requirements
Provide Tools and Resources
History of the Program
• Quality Control Pilot Project – 1985
• Authorized under Section 487A of the Higher Education Act (HEA) of 1965, as amended in 1992 and 1998
• Federal Register publishedhttp://ifap.ed.gov/fregisters/doc0134_bodyoftext.htm
The Quality Assurance (QA) Program
Advance
Sustain
Attain
Flexibilities and Exemptions
• 668.53(a)(1) through (4)
• 668.54 (a)(1)(2) and (4)
• 668.56
• 668.57
• 668.60(a)
• Policies and Procedures
• Applicants to be Verified
• Items to be Verified
• Acceptable Documentation
• Deadlines for Submitting Documentation
Regulation: Exemption:
The ISIR Analysis Tool
The Dashboard
The Process of Analyzing DataField Change Report
QA Program Requirements for using the ISIR Analysis Tool
Upload and Validate Records
Analyze Data
Provide Institutional Verification Criteria to regional Representative
2007-08 Timeline of Activitiesfor the ISIR Analysis Tool
February 2007 2008 Version of IA Tool on the Web is available
March – September Begin implementing your verification selection criteria & complete verifying your applicants
October Prepare flat file, upload data;
November, December, January
Analyze Data; FSA collects school data; Notify QA Rep. of institutional verification criteria
FSA Assessments
• Perform Self-Evaluation and improvement by using the FSA Assessments
• IFAP
http://ifap.ed.gov
Where to find the Federal Student Aid Assessments
•School Portal
http://Federal Student Aid4schools.ed.gov
Where to find the Federal Student Aid Assessments
The Redesign of the Assessments
New Look and Feel
Introduce the New Policy and Procedure Assessment
The Federal Student Aid Assessments – Re-Designed
Why use the Federal Student Aid Assessments?
Policies & Procedures Assessment
• Policies and Procedures At A Glance
• Minimum Requirements
• Regulations
• Activities
Effective Practices
• Innovation – Effective Practices
• Opportunity to review a successful practice reported by one of your colleagues
• Opportunity to report a successful practice to the Department.
QA Program Requirements for the FSA Assessments
Complete two Assessments or activities
Notify Regional Representative of the two assessments
If applicable, complete the Management Enhancement or Effective Practice Forms
2007-08 Timeline of Activitiesfor the FSA Assessments
June 2007 Identify assessments to complete for the upcoming award year (2007 2008)
July Establish teams to complete Assessments
August – May Complete Assessments, and any Management Enhancements or Effective Practices
February 1, 2008 Notify QA Representative which assessment or activity you will complete
Importance of Team Building
“It’s a fact that people working as a team can achieve better results than individuals working alone.”
Team Activity
• When I say go, list 10 body parts that have only 3 letters in them. You can’t use slang.
Answer Key
Lip Jaw
Hip Rib
Gum Leg
Ear Arm
Eye Toe
Use the Team Building Tool
www.teambuildinginc.com
http://www.teambuildinginc.com
QA Regional Representatives
Regions 1, 2, and 5 – Holly Langer-Evans – (617) 289-0136
Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) 377-4378
Regions 8, 9, and 10 – Michael Cagle – (206) 615-2586
You will also receive messages from us via the Quality Assurance Program Listserv
QA Program Resources• QA Program Website - http://ifap.ed.gov/qualityassurance
• QA Program Listserv - Send email to [email protected] to subscribe to the QA Program listserv
• QA Program Mailbox - [email protected]
• QA Program Training -http://ifap.ed.gov/qualityassurance/training.htm
• Information for Financial Aid Professionals - http://ifap.ed.gov
• Team Building Website - http://www.Teambuildinginc.com
What have we learned?
What the QA Program is and what it can do for your school
How to embrace the Flexibilities of the Program and be proactive
Additional Resources available to assist in the administration of the Program
Questions