group 4 john scheetz mike weals james scanlon eric miller eugen rosca
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Carrollton Country Flowers
Group 4John ScheetzMike WealsJames ScanlonEric MillerEugen Rosca
IntroductionMain customers are funeral homes and
weddingsOther income comes from pine arrangements
and the selling of antiques and primitive style furniture
An IT system is nonexistentAll records are kept by hand in foldersHad a simple website, but the host of the
website got hacked after 5 months of activity and the website was lost
Looking to expand
Erics Tour of CCF
Network TopologyNetwork topology is the layout pattern of
interconnections of various elements of a computer network.
Four Main TopologiesPoint-to-pointBusStarTree
Point-to-Point TopologyThis is the simplest topology and it is a
permanent link between two endpoints.Two subcategories:
permanent topology, this is a point-to-point communication channel that appears, to the user, to be permanently associated with the two endpoints.
switched topology, this uses circuit-switching technologies, a point-to-point circuit can be set up dynamically, and dropped when no longer needed.
Bus Topology each node is connected to a single cable. Two subcategories:
linear bus, this network topology in which all of the nods of the network are connected to a common transmission medium, which has two end point.
is distributed bus topology is a topology in which all nodes in the network are connected to a common transmission medium which has more than endpoints that are made by adding branches to the main section.
Star Topologyeach network host is connected to a central
hub. In contrast to the bus topology, the star topology connects each node to the hub with a point-to-point connection.
Tree TopologyThis topology has a central root node that is
connected to one or more other nodes that are one level lower in the network. It has a point-to-point link between the second and top level central nodes. A the same time, the second level nodes that are connected to the top will also have nodes connected to it that is one level lower.
Software - PayrollCurrent Payroll System
Everything is done by hand Checks Net Pay
Payroll MateCalculates taxes and net payGenerates various reportsPrints checks
Software - General AccountingCurrently has nothing in place
outsources accounting work during tax season
QuickBooksManages:
Income Expenses Bank Accounts Inventory
HardwareLaptop Computer compatible with software
recommended
Features analyzed: Processor Screen Size RAM Hard Drive Battery Life Cost
Compared HardwareComputer Hard Drive RAM Processor Screen Size Price Battery LifeToshiba Portege Z835 128 GB 4GB i3 (1.43 GHz) 13.3 inch $799.00 6 hoursHP Pavillion dv4t 500 GB 4GB i3 (2.1 GHz) 14 inch $549.99 6.5 hoursDell Vostro V131 500 GB 6GB i5 (2.3 GHz) 13.3 inch $540.00 9 hours
We Recommend Option 3 – Dell Vostro V131
DatabaseCRM database is useful to reach customers
Evolutions of CRMReport AnalyzeProject
Measuring MetricsRecencyFrequencyMonetary Value
Internet and IntranetAn effective website can help build customer
relationships and generate new businessA data driven website should be usedOnline ordering service for individual
customers and businessesShould consider having a flower delivery
serviceAn intranet will allow the staff to access
company and customer informationCan use the information as a marketing tool
Small Businesses with Websites
2007 2009 20110%
10%
20%
30%
40%
50%
60%
Small Businesses with Websites
Security SystemsA Security system needs to protect company
and customer informationSecure Socket Layers should be added to
provide security in online communications and transactions through the website
Cisco ASA 5500 Series McAfee Total Protection for Small Businesses Symantec Endpoint Protection Small
Business EditionBackup Exec for Small Businesses
Recommendations – internet and securityA computer with an internet connection needs to
be implemented at the shopData driven website installedIntranetHardware vs. Software firewallsWould recommend the Symantec Endpoint
Protection Small Business package - offers more value
Cisco ASA 5500 Series – Least likely to recommendHardware firewall and expensive
Type of Decision Support SystemCarrollton Country Flowers has no formal
computer system in place, so the implementation of a DSS must be very basic.
The recommendation for a DSS system will be implementing Microsoft Office into their new computer system. Access and Excel will give the best benefit for a beginning DSS.
With the programs CCF can put in a database containing customer accounts, vendor accounts, and a product list that can be used for multiple purposes.
Centralized or Decentralized System?Centralized systems have the top tier of management
making all of the decisions. Centralized are usually small companies.
Decentralized systems spread out the power to managers in order to cover all aspects of the business. Decentralized is usually used in major corporations.
Carrollton Country Flowers are considered to be a centralized system because the two owners make all of the decisions.
The recommendation is that CCF stays as a centralized system because they are so small. There is no need to spread power.
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