growing agile organisations @ agile prague 2014

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Growing Agile Organisations

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Pierluigi Pugliese

The Quests for Modern Companies

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Quest: Optimisation and efficiency - ehm… efficacy!

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Quest: Adaptability

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Quest: Reduce Waste5

Quest: Scalability for Growth

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Quest: Innovation

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Quest: Continuous Improvement

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What about scrum, kanban, agile, lean, …?

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Very important aspects, but…

The Learning Organisation

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Is where innovation happens!

Growing Agile Organisations

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ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

Growing Agile Organisations

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13

Teams

Agile Culture

• from Agile knowledge toLiving the agile values

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Communication, Collaboration => Cohesion

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Intrinsic Motivation

• This is an effect, not a cause!

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Promote cohesion & enable motivation

• Give and receive qualified feedback!• Share & co-develop big picture & vision!• Team building!• Deal with hygiene factors (Herzberg)!• Deal with bad apples (Felps)!• Coaching for individual blockers

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Herzberg’s Two-Factors theoryFelps et al. - How, when and why bad apples spoil the barrel

Reflection Skills=> Continuous improvement

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Learn to reflect

• Time available!• Facilitation!• Environment: Failure

=> Learning opportunity

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ScrumMasters and Product Owners

Executors => Distributed brain

• Enable, empower!!

!

!

!

!

• BUT:!• Learning takes

time! => Slack

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Tom DeMarco - “The key role of middle management is reinvention”

Leadership: Organisational Trait

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O’Toole & Pasternak, “When Leadership is an organisational trait”Wimmer, “Führung und Organisation - zwei Seiten ein und derselben Medaille”!

Enable & Empower & Connect: how to?

• Knowledge: product, process, organisation!

• Co-operative attitude!• Non-heroic attitude(*)!• Communities of Practice

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(*) Greenleaf - Servant Leadership + post-heroic leadership

Co-create and promote vision

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SMs and POs: Typical Plan

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ScrumMaster and Product Owner individual coaching

ScrumMaster and Product Owner

Leadership Training

Individual Mentoring

Basic Agile Training Advanced Agility Topics

Soft Skills Training

Initiating Agility Installing Agility Perfecting Agility

Training

Coaching

Facilitating

Mentoring

ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

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Organisations

27Agile Team Other Teams

IT Manager

Manager

VP Division

Manager

Manager

CEO

Shareholders

Customer Manager

Customer StaffCustomer

Support

Organisational Agility Stress Line

Mount Corporate Dates!

Plans! Revenue forecasts!

Dates! Deliverables!

Emergent processesAgile Values

Vision and Sensemaking28

Foster alignment

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Peter Drucker - The task of leadership is to create an

alignment of strengths

Post-heroic leadership style

30McKergow - Host Leadership

Agile leadership: how to?

• Coaching, coaching, coaching!!• Learn to reflect!• Feedback “from everywhere”!• Systemic thinking (tech.+human!)

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Leadership: Typical Plan

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ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

Training

Coaching

Facilitating

Mentoring

Consulting

Agile 101Agile for Managers

Organisational & 1-1 coaching

Leadership TeamWorkshop Facilitation

Management Consulting on agile topics

Leadership Training TBD

Initiating Agility Installing Agility Perfecting Agility

Soft Skills Training

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Coaching Skills

Growing coaching (and mentoring)

skills

• Learn to ask the right & difficult questions!

• Support reflection & innovation processes!

• Support people’s growth

34Bateson - The difference that makes a difference

Summary…

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Questions?

Now or per email ppugliese: [at] connexxo [dot] com

Pierluigi Pugliese

http://blog.connexxo.com

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