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AT EMD distribution guidelines - Amadeus template proposal for Airlines
3
INDEX
WHAT IS AN EMD? ........................................................................................................ 5
What is the difference between an Associated versus a Standalone EMD? ..................... 5
How to Create Chargeable Services in the PNR Depending on the EMD Type ................. 5
What are RFICs/RFISCs? ........................................................................................ 6
How RFICs/RFISCs are used in the EMD TSM ............................................................ 6
What is the EMD Coupon Structure? ........................................................................ 6
When to use an SVC Segment ................................................................................ 7
When to use an SSR Element ................................................................................. 7
Travel Agencies not yet using EMD .......................................................................... 7
SERVICE 1: UMCO ......................................................................................................... 8
A. Service description and purpose .................................................................................. 8
B. detailed EMD flow ...................................................................................................... 8
1/ Initial PNR ........................................................................................................ 8
2/ Booking ........................................................................................................... 8
3/ Pricing ............................................................................................................. 8
4/ Issuance .......................................................................................................... 8
5/ EMD display (EWD) ........................................................................................... 9
6/ Other Airline’s specificities (if applicable) .............................................................. 9
SERVICE 2: DPST ........................................................................................................ 10
A. Service description and purpose ................................................................................ 10
B. detailed EMD flow .................................................................................................... 10
1/ Initial PNR ...................................................................................................... 10
2/ Booking ......................................................................................................... 10
3/ Pricing ........................................................................................................... 10
4/ Issuance ........................................................................................................ 10
>5/ EMD display (EWD) ........................................................................................ 11
6/ Other Airline’s specificities (if applicable) ............................................................ 11
SERVICE 5: RSVR ........................................................................................................ 12
A. Service description and purpose ................................................................................ 12
B. detailed EMD flow .................................................................................................... 12
1/ Initial PNR ...................................................................................................... 12
>2/ Booking ........................................................................................................ 12
3/ Pricing ........................................................................................................... 13
4/ Issuance ........................................................................................................ 13
5/ EMD display (EWD) ......................................................................................... 13
6/ Other Airline’s specificities (if applicable) ............................................................ 14
SERVICE 6: RSVT ........................................................................................................ 15
A. Service description and purpose ................................................................................ 15
B. detailed EMD flow .................................................................................................... 15
1/ Initial PNR ...................................................................................................... 15
>2/ Booking ........................................................................................................ 15
3/ Pricing ........................................................................................................... 16
4/ Issuance ........................................................................................................ 16
5/ EMD display (EWD) ......................................................................................... 16
6/ Other Airline’s specificities (if applicable) ............................................................ 17
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 7: PENF ........................................................................................................ 18
A. Service description and purpose ................................................................................ 18
B. detailed EMD flow .................................................................................................... 18
1/ Initial PNR ...................................................................................................... 18
>2/ Booking ........................................................................................................ 18
3/ Pricing ........................................................................................................... 19
4/ Issuance ........................................................................................................ 19
5/ EMD display (EWD) ......................................................................................... 19
6/ Other Airline’s specificities (if applicable) ............................................................ 20
EMD REFUND .............................................................................................................. 22
EMD EXCHANGE (REISSUE) ........................................................................................ 23
List of EMD entries ..................................................................................................... 24
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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WHAT IS AN EMD?
EMD stands for Electronic Miscellaneous Document. An EMD allows you to sell and track the
usage of charges, for example excess baggage charges, change fees and a residual value. The
EMD is the solution for all fees collected outside a ticket. It will replace all existing virtual
miscellaneous documents and IATA VMPDs by end 2013.
� Please keep in mind that EMD is basically an empty (but secure) shell that has to be
priced manually. EMD automatic pricing is anyhow possible with the Amadeus Ancillary
Services solution or with Amadeus Ticket Changer. These solutions are not included in the
IATA EMD solution and are sold independently of EMD. This document deals therefore with
EMD only.
What is the difference between an Associated versus a Standalone EMD?
There are two types of EMDs, the standalone EMD (EMDS) and the associated EMD (EMDA)
that can be associated to e-ticket coupons. The two types differ in their behaviour and usage.
Here are the main characteristics:
Standalone EMD (EMDS) Associated EMD (EMDA)
• A standalone EMD is issued for a
residual value or the collection of
miscellaneous charges that are not
lifted with an e-ticket coupon. For
example group deposits and
change fees.
• The standalone EMD can consist of
a single or multiple value coupons
depending on airline background
settings.
• It can be issued in connection with
individual e-ticket coupons or an
e-ticket.
• It can be linked with an e-ticket for
reference.
• It can be consumed at issuance or
used at different stages.
• It has no interaction with the
airline systems (reservation
systems and DCSs).
• An associated EMD is issued for the
collection of miscellaneous charges and
excess baggage charges that are lifted
(considered used) at the same time as
the e-ticket coupon. For example, sports
equipment and excess baggage.
• The associated EMD can consist of a
single or multiple value coupons that are
directly linked to individual flight coupons.
• Each EMD coupon that is associated to an
e-ticket is referenced in the e-ticket
record with the corresponding e-ticket
coupon.
• The carrier and the routing of the EMDA
and the e-ticket coupons must match.
• An EMDA can be automatically or
manually associated or disassociated.
• Only airline agents can manually
associate and disassociate EMDAs.
• The EMDA's final usage depends on the e-
ticket coupon it is associated to, providing
it does not become disassociated.
How to Create Chargeable Services in the PNR Depending on the EMD Type
To create a chargeable service or fee for which you want to issue an EMD, you can either enter
a Special Service Request (SSR) element in the PNR for EMDs that are associated to a flight
segment (EMDA) or a Manual Auxiliary Segment (SVC) for EMDs that are not associated to a
flight segment (EMDS).
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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What are RFICs/RFISCs?
An RFIC is a Reason-For-Issuance Code (coded on 1 character, example: A, C, …). It defines which group
of services an EMD belongs to. The RFICs are compliant with the IATA standard. An RFIC can
have multiple Reason-For-Issuance Sub-Codes (RFISCs) coded on 3 alphanumeric characters
(examples: 0BT, 99I, …). The RFISCs are airline-specific, even if some ATPCO
recommendations do exist.
How RFICs/RFISCs are used in the EMD TSM
When you create an EMD Transitional Stored Miscellaneous (TSM) document or EMD pricing
record, the RFIC and RFISCs and their description are automatically filled in the EMD TSM.
All services contained in an EMD belong to the same reason for issuance.
An EMD may contain only one RFIC but several RFISCs for different services or fees. Each EMD
coupon is based on the RFISC.
An EMD cannot contain both chargeable special service requests (SSRs) and manual auxiliary
segments (SVCs) in one TSM. The system automatically performs a split when the EMD TSM is
created.
On the next page you can find different EMD Reason for issuance codes (RFIC) and Reason for
issuance sub codes (RFISC).
If the RFIC is the same, on same EMD there can be different RFISCs:
EMD:
Coupon Service
code
RFIC RFISC
OULHEL PETC C 0BT
HELSTO PETC C 0BT
STOHEL AVIH C 0BS
HELOUL AVIH C 0BS
� Note that one EMD cannot contain services created from SVC and SSR elements.
� If in addition to services above passenger has XBAG STOHEL & HELOUL, that would have to
be issued on separate EMD because there can only be one service/flight
segment on same EMD.
What is the EMD Coupon Structure?
An EMD may contain up to 16 coupons, where up to four coupons can have the same EMD
number. If an EMD contains more than four coupons, a conjunction EMD will be issued (up to
four document numbers).
The EMD coupon status indicates the current usage of the service or fee. When an EMD is
associated to an e-ticket, the coupon status change of the e-ticket and the EMD coupons are
partly synchronized (intermediate statuses do not come over from e-ticket to EMD).
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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When to use an SVC Segment
For standalone services that do not need to be associated to a flight segment, you enter an
auxiliary segment in the PNR.
This type of auxiliary service segment must be entered with an HK action code (confirmed)
and it can be associated to one passenger only.
The system creates a service segment (SVC) that is not sent to the airline system and not
transmitted to the airline's Departure Control System (DCS). This means that it is not taken
into account for reservation or booking purposes by the airline.
When to use an SSR Element
If you want to book a special service that is associated to a flight segment, excess baggage
or sports equipment, for example, you can use a Special Service Request (SSR) element.
Service must be confirmed before EMD can be issued based on SSR element.
When Travel Agent exchanges e-ticket coupon that has EMD-A attached to it, EMD is
automatically disassociated. Travel agency must contact Airline 1st level Ticketing Help
Desk in case EMD-A needs to be reassociated to another ticket or needs to be refunded.
Travel Agencies not yet using EMD
Amadeus Travel Agencies who are not using EMD yet, can see EMD FA element in the PNR, but
they are not able to display EMD. At the end of the FA element agent can see from which
element the EMD has been created and that gives the hint of what EMD has been issued for.
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 1: UMCO
A. Service description and purpose
UMCO: A01/ AIR TRANSPORTATION- UNSPECIFIED TRANSPORATION UMCO is issued as a credit for the passenger that can be used in exchange for ticket or another EMD.
B. detailed EMD flow
1/ Initial PNR
RP/CASAT0222/
1.UMCO/RAM
2 AP CAS +212522xxxxxx - TEST OFFICE - A
3 TK OK18JUN/CASAT0222
>
2/ Booking
iuathk1umcocas
The system response:
2 SVC AT HK1 UMCO CAS
3/ Pricing
- TSM-P manual creation : TMC
TSM 1 TYPE P CASAT0222 TM/18JUN 11 EMD-S CARR AT
1.UMCO/RAM
RFIC-A/A AIR TRANSPORTATION
1. RFISC-A01 AIR TRANSPORTATION- UNSPECIFIED TRANSPORATION L 2
OPERATING CC-AT ORIGIN-CAS
ADD INF/RKS:
To update the TQM: TMI
4/ Issuance
--- TSM ---
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1328Z 5WDNXF
1.UMCO/TEST
2 SVC AT HK1 UMCO CAS
3 AP CAS +212522xxxxxx - TEST OFFICE - A
4 TK OK18JUN/CASAT0222
5 FA PAX 147-8200098622/DTAT/MAD100.00/18JUN12/CASAT0222/00990
010/S2
6 FB PAX 1800000314 TTM/RT/S2
>
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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5/ EMD display (EWD)
EMD-1478200098622 TYPE-S SYS-1A LOC-5WDNXF
INT- FCI-1 1 POI-CAS DOI-18JUN12 IOI-00990010
PAX- UMCO/TEST ADT
RFIC-A AIR TRANSPORTATION
REMARKS-
CPN-1 RFISC-A01 AT CAS S-O VALUE-100.00
DESCRIPTION-AIR TRANSPORTATION- UNSPECIFIED TRANSPORATION
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F MAD 100.00
EXCH VAL MAD 100.00 RFND VAL
TAX-
TOTAL MAD 100.00
/FC
FP CASH
FOID-
>
6/ Other Airline’s specificities (if applicable)
When exchanging a document to issue UMCO, another document should be issued
simultaneously (an UMCO is always issued on the same time with another document in case of
exchange). In case of need to exchange a ticket to an UMCO alone, Royal Air Maroc offices can
assist for such cases as it is a restricted setup to AT.
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 2: DPST
A. Service description and purpose
DPST: D02/ Deposit
The Aim of EMD DPST is to guarantee a group booking. It will be issued by Travel Agency and
provided to RAM until Group booking names are provided and / or tickets are issued. The DPST
will be refunded after the issuance of tickets.
B. detailed EMD flow
1/ Initial PNR
RP/CASAT0222/
1.DPST/RAM
2 AP CAS +212522xxxxxx - TEST OFFICE - A
3 TK OK18JUN/CASAT0222
2/ Booking
IUATHK1DPST
System response:
2 SVC AT HK1 DPST
3/ Pricing
- TSM-P manual creation : TMC
TSM 1 TYPE P CASAT0222 TM/18JUN 11 EMD-S CARR AT
1.DPST/RAM
RFIC-D/J FINANCIAL IMPACT
1. RFISC-D02 DEPOSIT L 2
OPERATING CC-AT
ADD INF/RKS:
Options: Present AT, Present to and remark of the group name should be included on
the TQM
4/ Issuance
--- TSM ---
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1418Z 5WDY5R
1.DPST/RAM
2 SVC AT HK1 DPST
3 AP CAS +212522xxxxxx - TEST OFFICE - A
4 TK OK18JUN/CASAT0222
5 FA PAX 147-8200098623/DTAT/MAD10000.00/18JUN12/CASAT0222/009
90010/S2
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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6 FB PAX 1800000315 TTM/RT/S2
>5/ EMD display (EWD)
>ewd
EMD-1478200098623 TYPE-S SYS-1A LOC-5WDY5R
INT- FCI-1 1 POI-CAS DOI-18JUN12 IOI-00990010
PAX- DPST/RAM ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-D02 AT S-O VALUE-10000.00
DESCRIPTION-DEPOSIT
PRESENT TO-RAM
PRESENT AT-CASA
SERVICE REMARKS-DEPOSIT GROUPE OMRA
FARE F MAD 10000.00
EXCH VAL MAD 10000.00 RFND VAL
TAX-
TOTAL MAD 10000.00
/FC
FP CHECK
FOID-
>
6/ Other Airline’s specificities (if applicable)
DPST should not be used as form of payment for group tickets issuances. DPST can only be
exchanged once as its status changes to “E”.
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 5: RSVR
A. Service description and purpose
RSVR: 996/ Residual Value used for Refundable Balance RSVR is an EMD residuel value to be used for a refund purpose. It is used only in case of taxes changes.
B. detailed EMD flow
1/ Initial PNR
We have an initial ticket soled on CAS-ORY on J class, the passenger want to change the flight
date and the booking class to economy, in this case only the difference of taxes are refunded
as per Royal Air Maroc exchange policy.
First ticket:
--- TST RLR ---
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1442Z 5WD3EY
1.RSVR/RAM
2 AT 776 J 18JUN 1 CMNORY HK1 1740 2 1830 2225 *1A/E*
3 AP CAS +212522xxxxxx - TEST OFFICE - A
4 TK OK18JUN/CASAT0222//ETAT
5 FA PAX 147-2403412574/ETAT/MAD9851.00/18JUN12/CASAT0222/0099
0010/S2
6 FB PAX 1800000318 TTP/RT OK ETICKET WELL ISSUED/S2
7 FE PAX PC WEIGHT MUST BE 23KG MAX/S2
8 FP CA
9 FV PAX AT/S2
>2/ Booking
If the exchange is done automatically using Amadeus ticket changer, the SVC will be created
on the PNR automatically.
Otherwise, an SVC RSVR needs to be added by using IUATHK1RSVR:
System response
3 SVC AT HK1 RSVR
--- TST TSM RLR ---
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1451Z 5WD3EY
1.RSVR/RAM
2 AT 760 Y 19JUN 2 CMNORY HK1 0730 2 0820 1215 *1A/E*
3 SVC AT HK1 RSVR
4 AP CAS +212522xxxxxx - TEST OFFICE - A
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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5 TK OK18JUN/CASAT0222//ETAT
6 FHE PAX 147-2403412574
7 FE PAX PC WEIGHT MUST BE 23KG MAX/S2
8 FO PAX 147-2403412574CAS18JUN12/00990010/147-24034125743E1
/S2
9 FP PAX O/CA/S2
10 FV PAX AT/S2
3/ Pricing
- If the exchange is done automatically via ATC, the TQM will be created automatically.
- If not, for TSM-P manual creation use : TMC
TSM 1 TYPE P CASAT0222 TM/18JUN 11 EMD-S CARR AT
1.RSVR/RAM
RFIC-D/K FINANCIAL IMPACT
1. RFISC-996 RESIDUAL VALUE USED FOR REFUNDABLE BALANCE L 3
OPERATING CC-AT
ADD INF/RKS:
The fare should be updated as a reissue.
4/ Issuance
We should use TTP/TTM/RT
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1451Z 5WD3EY
1.RSVR/RAM
2 AT 760 Y 19JUN 2 CMNORY HK1 0730 2 0820 1215 *1A/E*
3 SVC AT HK1 RSVR
4 AP CAS +212522xxxxxx - TEST OFFICE - A
5 TK OK18JUN/CASAT0222//ETAT
6 FA PAX 147-2403412575/ETAT/MAD0.00/18JUN12/CASAT0222/0099001
0/S2
7 FA PAX 147-8200098626/DTAT/MAD0.00/18JUN12/CASAT0222/0099001
0/S3
8 FHE PAX 147-2403412574
9 FB PAX 1800000319 TTP/TTM/M1/RT OK ETICKET/EMD WELL ISSUED
/S2
10 FB PAX 1800000319 TTP/TTM/M1/RT OK ETICKET/EMD WELL ISSUED
/S3
11 FE PAX PC WEIGHT MUST BE 23KG MAX/S2
12 FO PAX 147-2403412574CAS18JUN12/00990010/147-24034125743E1
/S2
13 FP PAX O/CA/S2
14 FV PAX AT/S2
>>
5/ EMD display (EWD)
EMD-1478200098626 TYPE-S SYS-1A LOC-5WD3EY
INT- FCI-1 1 POI-CAS DOI-18JUN12 IOI-00990010
PAX- RSVR/RAM ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-996 AT S-O VALUE-100.00
DESCRIPTION-RESIDUAL VALUE USED FOR REFUNDABLE BALANCE
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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PRESENT TO-
PRESENT AT-
ICW-1472403412575
SERVICE REMARKS-
FARE R MAD 100.00
EXCH VAL MAD 100.00 RFND VAL
TAX-
TOTAL MAD 0.00
/FC
FO 147-2403412574CAS18JUN12/00990010/147-2403412574
FP O/CA
FOID-
The ICW option will be added automatically on the TQM after the simultaneous issuance of the
ticket and RSVR.
6/ Other Airline’s specificities (if applicable)
The RSVR cannot be exchanged, it can only be refunded.
The RSVR should be issued simultaneously with the ticket using TTP/TTM.
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 6: RSVT
A. Service description and purpose
RSVT: 991/ Residual used for Future Air Transportation RSVT is an EMD residuel value for future use. It is used only in case of taxes changes.
B. detailed EMD flow
1/ Initial PNR
We have an initial ticket soled on CAS-ORY on J class, the passenger want to change the flight
date and the booking class to economy, if the passenger wants to use subsequently the
difference of taxes between the origin and new ticket, the agent should issue an RSVT.
First ticket:
--- TST RLR ---
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1456Z 5WE4EY
1.RSVT/RAM
2 AT 776 J 18JUN 1 CMNORY HK1 1740 2 1830 2225 *1A/E*
3 AP CAS +212522xxxxxx - TEST OFFICE - A
4 TK OK18JUN/CASAT0222//ETAT
5 FA PAX 147-2403412576/ETAT/MAD9851.00/18JUN12/CASAT0222/0099
0010/S2
6 FB PAX 1800000319 TTP/RT OK ETICKET WELL ISSUED/S2
7 FE PAX PC WEIGHT MUST BE 23KG MAX/S2
8 FP CA
9 FV PAX AT/S2
>2/ Booking
We use IUATHK1RSVT for RSVT creation:
System response
3 SVC AT HK1 RSVT
--- TST TSM RLR ---
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1457Z 5WE4EY
1.RSVT/RAM
2 AT 760 Y 19JUN 2 CMNORY HK1 0730 2 0820 1215 *1A/E*
3 SVC AT HK1 RSVR
4 AP CAS +212522xxxxxx - TEST OFFICE - A
5 TK OK18JUN/CASAT0222//ETAT
6 FHE PAX 147-2403412576
7 FE PAX PC WEIGHT MUST BE 23KG MAX/S2
8 FO PAX 147-2403412576CAS18JUN12/00990010/147-24034125763E1
/S2
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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9 FP PAX O/CA/S2
10 FV PAX AT/S2
3/ Pricing
- TSM-P manual creation : TMC
TSM 1 TYPE P CASAT0222 TM/18JUN 11 EMD-S CARR AT
1.RSVR/RAM
RFIC-D/K FINANCIAL IMPACT
1. RFISC-996 RESIDUAL VALUE USED FOR REFUNDABLE BALANCE L 3
OPERATING CC-AT
ADD INF/RKS:
The fare should be updated as reissue.
4/ Issuance
We should use TTP/TTM/RT
RP/CASAT0222/CASAT0222 TM/SU 18JUN12/1501Z 5WE4EY
1.RSVR/RAM
2 AT 760 Y 19JUN 2 CMNORY HK1 0730 2 0820 1215 *1A/E*
3 SVC AT HK1 RSVR
4 AP CAS +212522xxxxxx - TEST OFFICE - A
5 TK OK18JUN/CASAT0222//ETAT
6 FA PAX 147-2403412577/ETAT/MAD0.00/18JUN12/CASAT0222/0099001
0/S2
7 FA PAX 147-8200098627/DTAT/MAD0.00/18JUN12/CASAT0222/0099001
0/S3
8 FHE PAX 147-2403412576
9 FB PAX 1800000320 TTP/TTM/M1/RT OK ETICKET/EMD WELL ISSUED
/S2
10 FB PAX 1800000320 TTP/TTM/M1/RT OK ETICKET/EMD WELL ISSUED
/S3
11 FE PAX PC WEIGHT MUST BE 23KG MAX/S2
12 FO PAX 147-2403412576CAS18JUN12/00990010/147-24034125763E1
/S2
13 FP PAX O/CA/S2
14 FV PAX AT/S2
>>
5/ EMD display (EWD)
EMD-1478200098627 TYPE-S SYS-1A LOC-5WE4EY
INT- FCI-1 1 POI-CAS DOI-18JUN12 IOI-00990010
PAX- RSVR/RAM ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-996 AT S-O VALUE-100.00
DESCRIPTION-RESIDUAL VALUE USED FOR REFUNDABLE BALANCE
PRESENT TO-
PRESENT AT-
ICW-1472403412576
SERVICE REMARKS-
FARE R MAD 100.00
EXCH VAL MAD 100.00 RFND VAL
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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TAX-
TOTAL MAD 0.00
/FC
FO 147-2403412577CAS18JUN12/00990010/147-2403412577
FP O/CA
FOID-
6/ Other Airline’s specificities (if applicable)
The RSVT cannot be refunded, it can only be exchanged.
The RSVT should be issued simultaneously with the new ticket using TTP/TTM.
AT EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 7: PENF
A. Service description and purpose
PENF: 993/ Penalty Fee PENF is issued to collect the penality fee due on exchange. When using ATC, please make sure that penality fee is not collected under ticket on CP taxe.
B. detailed EMD flow
1/ Initial PNR
First ticket:
The passenger wants to change the return date to 27th of September.
--- TST RLR ---
RP/CASAT0983/CASAT0983 AA/SU 20SEP12/0944Z 3SR5ZQ
1.PENF/RAM
2 AT 960 X 22SEP 4 CMNBCN HK1 1310 2 1400 1805 *1A/E*
3 AT 961 X 26SEP 1 BCNCMN HK1 1805 1 1900 1915 *1A/E*
4 AP CAS TBA - AT TEST OFFICE - A
5 TK OK20SEP/CASAT0983//ETAT
6 FA PAX 147-2400295253/ETAT/MAD3776.00/20SEP12/CASAT0983/0099
0010/S2-3
7 FB PAX 2000000155 TTP/RT OK ETICKET WELL ISSUED/S2-3
8 FE PAX SUBJECT TO SPCL CONDITIONS/S2-3
9 FP CA
10 FV PAX AT/S2-3
>2/ Booking
We use IUATHK1PENF:
System response
5 SVC AT HK1 PENF
TICKET RECONCILIATION NEEDED
--- TST TSM RLR ---
RP/CASAT0983/CASAT0983 AA/SU 20SEP12/0944Z 3SR5ZQ
1.PENF/RAM
2 AT 960 X 22SEP 4 CMNBCN HK1 1310 2 1400 1805 *1A/E*
3 AT 961 X 26SEP 1 BCNCMN HK1 1805 1 1900 1915 *1A/E*
4 AT 961 H 27SEP 2 BCNCMN HK1 1805 1900 1915 738 E 0
SEE RTSVC
5 SVC AT HK1 PENF
6 AP CAS TBA - AT TEST OFFICE - A
7 TK OK20SEP/CASAT0983//ETAT
8 FA PAX 147-2400295254/ETAT/MAD3776.00/20SEP12/CASAT0983/0099
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0010/S2-3
9 FB PAX 2000000155 TTP/RT OK ETICKET WELL ISSUED/S2-3
10 FE PAX MAD600.00 NONREF - SUBJECT TO SPCL CONDITIONS/S2,4
11 FO PAX 147-2400295253CAS20SEP12/00990010/147-24002952536E1
/S2,4
12 FP CA
3/ Pricing
- For TSM-P manual creation : TMC
TSM 1 TYPE P CASAT0983 TM/20SEP 12 EMD-S CARR AT
1.TEST/PENF
RFIC-D/Q FINANCIAL IMPACT
1. RFISC-993 PENALTY FEE INTERNATIONAL L 5
OPERATING CC-AT
NON REFUNDABLE
NON EXCHANGEABLE
CONSUMED AT ISSUANCE
ADD INF/RKS:
Then TMC fields needs then to be updated with fee value.
4/ Issuance
After ETKT and EMD issuance
--- TST TSM RLR ---
RP/CASAT0983/CASAT0983 AA/SU 20SEP12/1058Z 3SR5ZQ
1.PENF/RAM
2 AT 960 X 22SEP 4 CMNBCN HK1 1310 2 1400 1805 *1A/E*
3 AT 961 H 27SEP 2 BCNCMN HK1 1805 1 1900 1915 *1A/E*
4 SVC AT HK1 PENF
5 AP CAS TBA - AT TEST OFFICE - A
6 TK OK20SEP/CASAT0983//ETAT
7 FA PAX 147-8200002187/DTAT/MAD595.00/20SEP12/CASAT0983/00990
010/S4
8 FA PAX 147-2400295254/ETAT/MAD0.00/20SEP12/CASAT0983/00990010/S2-3
9 FB PAX 2000000158 TTM/RT OK EMD/S4
10 FB PAX 2000000170 TTP/RT OK ETICKET WELL ISSUED/S2-3
11 FE PAX MAD600.00 NONREF - SUBJECT TO SPCL CONDITIONS/S2-3
12 FO PAX 147-2400295253CAS20SEP12/00990010/147-24002952536E1
/S2-3
13 FP O/NR+/CA
5/ EMD display (EWD)
EMD-1478200002187 TYPE-S SYS-1A LOC-3SR5ZQ
INT- FCI-0 0 POI-CAS DOI-20SEP12 IOI-00990010
PAX- PENF/RAM ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-993 AT S-F SAC- 1470001I3CADN VALUE-595.00
DESCRIPTION-PENALTY FEE
NON-REFUNDABLE
NON-EXCHANGEABLE
CONSUMED AT ISSUANCE
AT EMD distribution guidelines - Amadeus template proposal for Airlines
20
PRESENT TO-ROYAL AIR MAROC
PRESENT AT-CASABLANCA
ICW-1472400295253
SERVICE REMARKS-
FARE F MAD 595.00
EXCH VAL MAD 595.00 RFND VAL
TAX-
TOTAL MAD 595.00
/FC
FP CASH
The PENF is always costumed at issuance (status F)
6/ Other Airline’s specificities (if applicable)
The PENF is non-refundable, nor exchangeable service. It as F status at time of issuance.
AT EMD distribution guidelines - Amadeus template proposal for Airlines
21
EMD SALES CANCELLATION (VOID)
No specificities
AT EMD distribution guidelines - Amadeus template proposal for Airlines
22
EMD REFUND
No specificities
AT EMD distribution guidelines - Amadeus template proposal for Airlines
23
EMD EXCHANGE (REISSUE)
No specificities
AT EMD distribution guidelines - Amadeus template proposal for Airlines
24
List of EMD entries
IU SVC creation
SR SSR creation
EGVD/CXX Display available EMD airlines in XX country
EGCD/VYY Display available countries for an airline
EGSD/VYY Display list of EMD services offered by an
Airline and details for each of them
TMC/VYY Manual creation of TSM-P, V= validating
carrier – YY = Airline Code
TMI TSM-P update
TQM TSM-P display
TMX Delete TSM-P
TMF Remove change flag
TMH Display history
TTM EMD issuance
EWD EMD display
EWH EMD history display
TRF EMD refund
TRFU EMD refund update
TRFP Refund validation
TRFIG Cancellation of refund process
TRDC Cancellation, voiding
EMR EMD reprint
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