how to avoid social media disasters

Post on 26-Jul-2015

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Be diplomatic when dealingwith negative comments.Never make it personal.

Don't Be Emotional

Educate yourself on whattechnologies could hold you oryour business accountable forthe content you publish.

Don't Claim Ignorance

Listen and learn from yourcustomers. Be proactive.Empower staff to resolve issuesquickly.

Don't Bashtag

How ToAvoid Social Media Disasters

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