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Introduction To Oracle Identity And Access Management (IAM)Shujaat AliSr. Security Specialist, Public Sector Sales Consulting

Agenda

• State of enterprise security and the need for IAM• Oracle solutions• Industry validations and customer success stories• The future of Oracle IAM• Summary and best practice• Q&A

5 Questions to ask your CISO

Q: What’s posted on this monitor?

a – password to financial applicationb – phone messagesc – to-do’s

Q: What determines your employee’s access?

a – give Alice whatever Wally hasb – roles, attributes, and requestsc – whatever her manager says

Q: Who is the most privileged user in your enterprise?

a – security administratorb – CFOc – the 3-peat summer intern who is now

working for your competitor

Q: How secure is youridentity data?

a – It is in 18 different secured storesb – We protect the admin passwordsc – Privacy? We don’t hold credit card

numbers

Q: How much are manual compliance controls costing your organization?

a – nothing, no new headcountb – don’t askc – don’t know

Today’s IT Challenges

More Agile Business• More accessibility for employees, customers and partners• Higher level of B2B integrations• Faster reaction to changing requirements

More Secured Business• Organized crime• Identity theft• Intellectual property theft• Constant global threats

More Compliant Business• Increasing regulatory demands• Increasing privacy concerns• Business viability concerns

State Of Security In Enterprise

• Incomplete• Multiple point solutions from many vendors• Disparate technologies that don’t work together

• Complex• Repeated point-to-point integrations• Mostly manual operations

• ‘Non-compliant’• Difficult to enforce consistent set of policies• Difficult to measure compliance with those policies

Identity Management Values

• Trusted and reliable security

• Efficient regulatory compliance

• Lower administrative and development costs

• Enable online business networks

• Better end-user experience

AccessAccessControlControl

Identity & Access Management

DirectoryDirectoryServicesServices

IdentityIdentityAdministrationAdministration

Authentication & Authentication & AuthorizationAuthorization

Single Sign-OnSingle Sign-On

FederationFederation

Web Services SecurityWeb Services Security

Identity LifecycleIdentity LifecycleAdministrationAdministration

Role & MembershipRole & MembershipAdministrationAdministration

Provisioning &Provisioning &ReconciliationReconciliation

Compliance AutomationCompliance Automation

VirtualizationVirtualization

SynchronizationSynchronization

StorageStorage

Service Levels Configuration Performance AutomationService Levels Configuration Performance Automation

ManagementManagement

Audit Data Attestation Segregation of Duties ControlsAudit Data Attestation Segregation of Duties Controls

Audit & ComplianceAudit & Compliance

AccessAccessControlControl

Oracle IAM Products

DirectoryDirectoryServicesServices

IdentityIdentityAdministrationAdministration

Oracle Access ManagerOracle Access Manager

Oracle EnterpriseOracle EnterpriseSingle Sign-OnSingle Sign-On

Oracle Identity FederationOracle Identity Federation

Oracle Web ServicesOracle Web ServicesManagerManager

Oracle Identity ManagerOracle Identity Manager

Oracle Virtual DirectoryOracle Virtual Directory

Oracle Internet DirectoryOracle Internet Directory(with Directory Integration(with Directory Integration

Platform)Platform)

Oracle Enterprise Manager for Identity ManagementOracle Enterprise Manager for Identity Management

ManagementManagement

Oracle Identity & Access Management SuiteOracle Identity & Access Management Suite

Audit & ComplianceAudit & Compliance

Leader in Magic Quadrants

User Provisioning, 1H 2006 Web Access Management, 2H 2006

Magic Quadrant Disclaimer: The Magic Quadrant is copyrighted by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Heterogeneous Support

Applications

Directories

Application/Web Servers

Operating Systems

Groupware

ACF-2 & TSS

Portals

RACF

“Of all the large platform vendors, Oracle, Novell, CA and BMC seem the most committed to providing significant support for heterogeneous environments.“- Ray Wagner, Gartner, October 2006

Standards Support

• Contribute and lead• SSTC (SAML Working Group) - Co-Chair• Liberty Alliance - President, Board Member• WSS, WS-SX (Web Services Security) - Author• SPML - Author• XACML – Voting member

• Implement • Accelerate product development• Simplify product integration & minimize TCO

• Innovate• Enable Identity Services Framework: CARML, AAPML• Standards for end-to-end security

Access Control

Oracle AccessOracle AccessManager Manager (Web)(Web)

AuthenticationAuthentication&&

AuthorizationAuthorization

Oracle eSSO SuiteOracle eSSO Suite(Desktop/Legacy)(Desktop/Legacy)

Single Sign-OnSingle Sign-On FederationFederation

OracleOracleIdentityIdentity

FederationFederation

Web ServicesWeb ServicesSecuritySecurity

OracleOracleWebWeb

ServicesServicesManagerManager

Oracle Access Manager

• Benefits• Centralized and consistent security

across heterogeneous environments• Reduced administration cost• Improved end user experience

• Features• Web single-sign-on• Common policy management• Multi-level, multi-factor authentication management• Self-service and delegated administration• Workflow engine• Web Services interfaces

Oracle AccessOracle AccessManager Manager (Web)(Web)

Oracle Enterprise SSO

• Benefits• Eliminates forgotten passwords for Windows

desktop and applications• Improves security & user experience• Meet regulatory compliance

• Features• Sign-on to any Windows, web, host, mainframe or Java

application• Use any combination of tokens, smart cards, biometrics and

passwords• Auto inactive session termination and application shutdown for

shared workstation • Reset Windows password directly from locked workstation

Oracle eSSO SuiteOracle eSSO Suite(Desktop/Legacy)(Desktop/Legacy)

Oracle Identity Federation

• Benefits• Secured integration with partners• Reduced administration cost• Improved end user experience

• Features• Seamless SSO and identity sharing

• Multi-protocol gateway – SAML, Liberty, WS-Federation• Service Provider or Identity Provider

• Flexible deployment configurations• Standalone for use with pre-existing web-access

management solution• Protocol SDK for custom applications

Oracle IdentityOracle IdentityFederationFederation

Oracle Web Services Mgr.

• Benefits• Quick and simple deployment• Provide standard (J2EE) policy

enforcement points• Enable SLA definition and monitoring, quality of service

reporting.

• Features• Declarative policy (no coding)• Rich library of pre-built policies• Centralized policy management with local enforcement• Supports WS-Security• Integrated security for SOA Suite/Services infrastructure

Oracle WebOracle WebServices ManagerServices Manager

Identity Administration

LifecycleLifecycleAdministrationAdministration

Role &Role &MembershipMembership

AdministrationAdministration

ProvisioningProvisioning&&

ReconciliationReconciliation

ComplianceComplianceAutomationAutomation

Oracle Identity ManagerOracle Identity Manager

Oracle Identity Manager

• Benefits• Reduced administration cost• Cost effective regulatory compliance• Improved security• Improved service level

• Features• Identity life-cycle management for the heterogeneous enterprise• Approval and provisioning workflows• Role based access control• Complete integration solutions: OOTB connectors & Adapter Factory• Deep integration to ERP and HRMS• Audit and compliance reporting and process automation

OracleOracleIdentity ManagerIdentity Manager

Directory Services

VirtualizationVirtualization SynchronizationSynchronization StorageStorage

OracleOracleVirtualVirtual

DirectoryDirectory

OracleOracleDirectoryDirectory

IntegrationIntegrationPlatformPlatform

OracleOracleInternetInternet

DirectoryDirectory

Oracle Virtual Directory

• Benefits• Rapid application deployment• Tighter controls on identity data• Real-time identity information access

• Features• Modern Java & Web Services

technology• Virtualization, proxy, join &

routing capabilities• Superior extensibility• Scalable multi-site administration• Direct data access

OracleOracleVirtual DirectoryVirtual Directory

Oracle Internet DirectoryWith Directory Integration Platform

• Benefits• Reduced operational cost with

Oracle Grid support• Seamless integration with Oracle applications

and products

• Features• Full feature LDAP server with a

RDBMS data-store• Industry leading scalability and

HA capabilities• Strong Oracle platform integration• VSLDAP certified and EAL4 compliant• Entity level directory synchronization support for

all major directory products (DIP)

OracleOracleInternet DirectoryInternet Directory

Identity Audit & Compliance

Audit DataAudit Data& Reporting& Reporting AttestationAttestation SegregationSegregation

Of DutiesOf Duties ControlsControls

Oracle Identity & Access Management SuiteOracle Identity & Access Management Suite

Identity Audit & Compliance

• Benefits• Cost effective compliance• Enhance data integrity and auditability• Real time and consistent enforcements• Enable compliance to SOX, GLB, HIPAA, J-SOX, …

• Features• Comprehensive historical and temporal audit data• Comprehensive operational and historical reports• Attestation of entitlements• Segregation of duties via denial policies• Comprehensive system and exception logging• Integration with Audit Vault, ICM, and 3rd party compliance

products

Oracle IdentityOracle IdentityAudit &Audit &

ComplianceCompliance

Management

Service LevelsService Levels PerformancePerformance ConfigurationConfiguration AutomationAutomation

Oracle Enterprise ManagerOracle Enterprise ManagerFor Identity ManagementFor Identity Management

Oracle Enterprise ManagerFor Identity Management

• Benefits• Actively manage IdM service levels• Rigorous management of IdM technology stack• Simplified deployment, patching, and upgrade

• Features• Automated modeling of IAM components and infrastructure• Define SLA, monitor and report• Response time, throughput, usage metrics, …• Server, application, and user level metrics• Automated discovery of IAM components and infrastructure• Discover & track configuration attributes / values• Installing, Patching, Upgrading, Cloning• Development Test Production

Oracle EnterpriseOracle EnterpriseManagerManager

Oracle Confidential

Identity Management CustomersSome Sample References

Manufacturing & Transportation

Financial Services

Government & Public Sector

Retail & Services

Healthcare

Technology & Communications

• ‘Day one’ access lead time reduced to < 5 mins• Knowing Who Has Access to What = Priceless• Eliminated ghost accounts via reconciliation of local administrative changes across 650 managed systems• Reduced compliance effort across 50 SOX-critical applications by 12 man weeks• Award winning deployment

BUSINESS CHALLENGE

• Critical systems vulnerable to unmanaged & orphaned system accounts

• No detailed audit trails of each user’s access rights – current and historical

• Reduce the cost of user administration from $30.00 per access modification

• Comply with external regulations – Sarbanes Oxley & Gramm-Leach-Bliley Acts

RESULTS

ORACLE SOLUTION

• Lehman selected Oracle Identity Manager over IBM, Sun, and CA

• Very flexible (adaptable), open architecture simplified integration

• Integrated with 800+ business applications

• GUI-based business rule development

Case Study – Lehman Brothers GLB & SOX Compliance

• Oracle Access Manager solution saves Southwest $30/month per employee 40k users for a total of $1.2 million per month.

• Also reduced equipment idle time at $15,000 per hour.

BUSINESS CHALLENGE

• Wanted to obtain engineering drawings, blueprints, color coding reports and other technical documents from the manufacturer via the Web

• Increase efficiency• Reduce the business costs of transactions

with the aircraft manufacturers

RESULTS

ORACLE SOLUTION

• Oracle Access Manager and Oracle Identity Federation

• Six week implementation • 1st in airline industry to implement SAML

Case Study – Southwest AirlinesSeamless B2B Integration & Low TCO

• User self service expected to lower cost and improve user adoption

• Improved security and efficiency by migrating manual self service tasks to an automated system

BUSINESS CHALLENGE

• DTI wanted to provided 12000 state employees with self service HR capability.

• It also wanted to initiate eGovernment efforts to offer Delaware residents the ability to do common online tasks.

• Most of the self service tasks were manual and paper/fax based.

RESULTS

ORACLE SOLUTION

• Oracle Access Manager, Oracle Virtual Directory, and OID chosen over Sun and CA, May 2006

• 150K External Users, 12K Internal Users

• Oracle Solution works with IBM WebSphere mid-tier and PeopleSoft HR

• Oracle was able to demonstrate a web services based identity management solution

Case Study – State of DelawareConvergence of HR and Identity Data

Looking Ahead

• Oracle will broaden security product portfolio• Strategic priority for Oracle development• Strong authentication, role management, compliance …

• From security silos to built-in security• Built into databases, middleware, enterprise applications• Identity Services Framework

• Project Fusion• Single security model across Enterprise Applications Suite• Enforced uniformly at all parts of technology infrastructure• Across entire life-cycle from development to maintenance

Oracle IAM Suite with Identity Services Framework

Identity ProviderProvisioningAuthentication

Virtualization & User Store

WS-*, SPML, SAML, XACML, CARML

Audit

Legacy Integration InterfaceConnectors, Agents

Federation & Trust

Policy & Orchestration

OracleFusion

Applications& Middleware

3rd PartyISF Aware

Applications

Legacy Applications

UserManagement

AuthenticationAuthorizationFederation

Business Functions

BusinessFunctions

BusinessFunctions

CustomDevelopedISF Aware

Applications

BusinessFunctions

Identity Services Framework

AdministrationAuthorization Role Provider

Identity Services

Enterprise Identity Management Infrastructure

Service Interfaces

Key Oracle Differentiators

• Complete suite of best-of-breed products• Complete & best integrated identity management suite• Includes compliance, virtualization and system management• Market leadership validated by press and analysts

• Proven for large scale deployments• Large, complex, and award winning deployments• Broad customer base and use cases• Large referenceable customer base

• Best long-term investment• Strong support of open standards and hot-pluggable strategy• Pre-integrated with Oracle products – DB, middleware, apps• Pre-integrated with over 50 applications and infrastructure• Underpins Oracle’s next generation of Fusion Applications

Key To Successful IAM Projects

• Establish the strategic nature of I&AM• Focus on processes and people, technology is only an enabler• Obtain executive support and buy-in• Develop overall business requirements and a starting point –

directory, access management or provisioning• Select software based on requirements of today and the future• Follow a phased approach for integration of applications and

different types of users• Get developers on board early on for integration with

consolidated authentication, authorization and identity services• Put in place a comprehensive change management and

communication plan