ibis is and comms strategy 2007 -2008 performance pbviews and track finance / assets sage control...

IBIS

IS and Comms Strategy 2007 -2008

PerformancePbviews and Track

Finance / Assets

Sage

Control ORIS

REMSDAQ

Cadcorp IRMP

Vault

PortalUnitaries and

Emergency Services

FOIInternet

DocumentsTrove

FirelinkFireControl

PeopleFirewatchFleet

ORIS V4

FDR1

ORIS Hydrants

Incidents

Regional ControlData

IBIS

Connections to Regional Control

Cadcorp IRMP

DocumentsTrove

PeopleFirewatchFleet

HydrantsCadcorp Buildings

Regional Control Data Exchange

Procedures AvailabilityQualifications

Equipment

PDAsOperations

Risks

Hydrants

Regional Control

Regional Control Data Exchange

Incidents

• IRMP Project– Leaders George Cross / Jon Ball

• Savings on Project Manager £50K p.a. added to IT and Comms budget

Management of FireLink and FireControl

• Q3 2007– Replace Main-scheme Radios– National Scheme with National Call Signs

• Cost estimate at £350K p.a.

FireLink

• Q4 2009 – Replace REMSDAQ / ORIS– National Project with National Standards to

meet before migration to RCC.

• Savings Estimate £350K p.a.– (Wan Costs not included)

FireControl

• RCC / RMB / CFO Legal implications – Amended Attendance– Resource Re-allocation– Standby Moves

FireControlRCC / CFO Interactions

• Call Signs April 2007– Affects All other systems

• Incident Closure April 2008• Call Method April 2008• Incident Types April 2008

• Link with Incident Recording System– National change by 2009

REMSDAQ

• Attribute Based Mobilising-Attendance, Qualification and Equipment

Better retained availability system linked to Firewatch

• Attendance Rule Template

PDAs Areas, Streets and Buildings

Cadcorp Buildings

• Informative message

• Trigger Information

• Incident Prioritisation

• Incident Priority in Control

• Batching

Additional Functionality

• Mapping Specification– Symbology / Overlays– Resources– Site Specific Risk– Applications– Hydrants

• Route planning • Standard Operating Procedures• Message Content

Mobile Data Terminal

• Fires of Special Interest

• Operator Action prompts for FRS

• Policy for malicious calls

• Emergency call management protocol

• Inter Region Call Handling

Procedures DocumentsTrove

• Resource Management

• Availability of 2nd and 3rd Line resources

• Regional Officer Cover

• Officer Contact Methods

• Officer Mobilisation rules

Officer Cover

• 2.5 – 3 days per person of training

• RBFRS promoting creation of a national awareness CD though Fire TCG

• RBFRS promoting system install on training PCs

Training

• 5 Man years of IT and Comms work• ICCS £90K• REMSDAQ £80K• ORIS £60K• Retained System £20K• Integrate Building Information System £30K• Additional Staff

– IT and Comms invoice (.1 post until RCC live)– CSSA (. 5 Post until RCC live) – Operations Support (6-12 months temp)

Manpower / Costs

• ??

Questions

IS and Comms StrategyKey Performance Indicators

• Section 4 KPIs– Completion of a Annual Customer Survey

December– Maximise bandwidth– Seamless transfer into Regional Control – Annual Risk Assessment

IS and Comms StrategyRecommendations

• Section 5 T-Government– Support E-Fire delivered October 2006

• Gold integration• Exploit Sharepoint

• Section 6 Regional Collaboration– Comms Officer seconded

• Section 7 Data Sharing– Joint Portal Initiative with Unitaries

IS and Comms Strategy Desktop Infrastructure

• Section 8 Desktop Applications– Pbviews Home Pages / process / KPIs– Use of Track to replace MS-Project– Homa– Sharepoint (£50K?) compare with e-fire portal

• Staff – Under resourced for IT support and web development

• Business Continuity– Station 19 daily backup

IS and Comms StrategyFinance /Asset management

• Section 9 FAMS– Full Implementation of Sage Line 500 during 2006/7– Requisition from within Firewatch– Enhance Link to Pbviews for performance monitoring– Or BI? Or Actuate?– Paperless?

• Business Continuity– Station 19 daily backup

Finance / AssetsSage Line 200

IS and Comms StrategyPeople

• Section 10 Firewatch– On going maintenance– Develop link to enhanced Retained availability

via mobile phone

• Business Continuity– Station 19 daily backup

PeopleFirewatch

IS and Comms Strategy Performance Monitoring

• Section 11 Performance Monitoring– Local KPIs– Track for Risk and Process Management

• Business Continuity– Monthly ftp to PerformanceSoft

IS and Comms Strategy IRMP

• Section 12 IRMP– Ogre Annual update– Cadcorp for Portal: Postcodes– FDR1 upgrade to IRS– Pbviews cost monitoring

• Business Continuity

Cadcorp IRMP

IS and Comms Strategy Trove

• Section 13 – Maintenance only– Long term consider better integration with

Sharepoint

• Business Continuity

DocumentsTrove

IS and Comms Strategy Wide Area Network

• Section 14 – Continue with Easynet under OGC– Maximise bandwidth within budget– Integration into FireControl

• Business Continuity– ISDN

Telecoms

• Section 15 – Develop Telecoms strategy– No time to look for savings within current

manpower

• Business Continuity– GPRS

Radio Comms

• Section 16 – Fleet Mapping / Call sign integration with ICCS and

REMSDAQ– Firelink installation in Feb / August 2007– Start site decommissioning– Costs

• 2006-7 £35K• 2007-8 £35K• 2008-9 £350K

• Business Continuity– O2 is big issue

Mobilising System

• Section 17– ICCS November 2006– REMSDAQ April 2007

• Call signs upgraded

– AIM on going maintenance

• Anticipate £80K savings in 2010

GIS ORIS

ORIS

• Section 18– Complete hardware replacement– Link to enhance REMSDAQ messaging in

April 2007

GIS ORIS

Business Continuity

• Section 19– Complete crisis commander implementation– Complete server implementation at Maidenhead

Costs• Salary

– £500K

• IT– Development down– Maintenance up– Replacement kit same

• Comms– WAN same– Telecoms could be forced down– Radio Firelink up and away

• What Security?

• Use of E-fire for authentication

Security