ic chapter 5 nonverbal

INTERPERSONAL COMMUNICATION

CHAPTER FIVE NONVERBAL COMMUNICATION: SHOWING

THE BEST TO OTHERS

WHY IS THIS CHAPTER IN THE TEXT?

“SOME OF THE MOST IMPRESSIVE AND ENLARGING COMMUNICATION YOU WILL EVER

EXPERIENCE WILL NOT INVOLVE WORDS AT ALL.”-FUJISHIN

WE TEND TO COMMUNICATE MOST OF OUR FEELINGS, ATTITUDES AND BELIEFS

NONVERBALLY

WHO WON THE FIRST NIXON-KENNEDY TELEVISION DEBATE ACCORDING TO A POLL OF RADIO AND

TELEVISION VIEWERS AND LISTENERS?

THE GREAT DEBATE

"IT TURNED ON THE MAKEUP"

PREVIEW: WHY STUDY NONVERBAL COMMUNICATION

DEFININTION OF NONVERBAL COMMUNICATION

PRINCIPLES OF NONVERBAL COMMUNICATION

TYPES OF NONVERBAL COMMUNICATION

NINETEEN NONVERBAL BRIDGES TO OTHERS

WHY STUDY NONVERBAL COMMUNICATION?

WHY STUDY NONVERBAL COMMUNICATION?

PRIMARY WAY TO COMMUNICATE FEELINGS AND ATTITUDES

WE TEND TO BELIEVE VERBAL OVER NONVERBAL

PEOPLE TEND TO ADAPT AND RESPOND TO OTHERS THROUGH NONVERBAL

COMMUNICATION

NONVERBAL COMMUNICATION IS THE PRIMARY WAY WE COMMUNICATE

FEELINGS AND ATTITUDES

WHY LEARN ABOUT NONVERBAL COMMUNICATION?

WHY LEARN ABOUT NONVERBAL COMMUNICATION?

REMEMBER THE JURIES-WE TEND TO BELIEVE THE NON VERBAL OVER THE VERBAL

WHY LEARN ABOUT NONVERBAL COMMUNICATION?

PEOPLE RESPOND AND ADAPT TO

OTHERS THROUGH NONVERBAL MESSAGES

WHY LEARN ABOUT NONVERBAL COMMUNICATION?

INTERACTION ADAPTATION THEORY:

 THEORY SUGGESTING

THAT PEOPLE INTERACT WITH

OTHERS BY ADAPTING TO THEIR

COMMUNICATION BEHAVIORS

WHY LEARN ABOUT NONVERBAL COMMUNICATION?

DEFINITION OF NONVERBAL

COMMUNICATION

ALL COMMUNICATION THAT IS NOT SPOKEN OR WRITTEN

NONVERBAL COMMUNICATION

CONTENT V. RELATIONSHIP DIMENSIONS OF

COMMUNICATION:  

NV IS PRIMARY SOURCE OF RELATIONSHIP CUES

DEFINITION OF NONVERBAL COMMUNICATION

THE PRIMARY WAY WE COMMUNICATE INFORMATIONABOUT THE RELATIONSHIP IS NONVERBALLY INSTEAD

OF VERBALLY

PRINCIPLES OF NONVERBAL COMMUNICATION

PRINCIPLES OF NONVERBAL COMMUNICATION

CONTINUOUS INSTANTANEOUS UNIVERSAL MULTICHANNELED EMOTIONALLY RICH FUNCTION SPECIFIC AMBIGUOUS

PRINCIPLES OF NON VERBAL COMMUNICATION

• CONTINUOUS-CANNOT EASILY SEPARATE INTO UNITS

• INSTANTANEOUS-IMMEDIATELY PERCEIVED• UNIVERSAL-CROSSES LANGUAGES• MULTICHANNELED-ALL SENSES• EMOTIONALLY RICH-CONVEYS EMOTION BETTER

THAN WORDS• FUNCTION SPECIFIC-KINESICS• AMBIGUOUS-CAN BE INTERPRETED IN MANY

DIFFERENT WAYS

KINESICS: STUDY OF HUMAN MOVEMENT

AND GESTURERAY BIRDWHISTELL

FUNCTION SPECIFIC-KINESICS

KINESICS: 1. EMBLEMS 2. ILLUSTRATORS 3. REGULATORS 4. AFFECT DISPLAYS 5. ADAPTORS 

EMBLEMS 

CUES WITH A DIRECT VERBAL MEANING IN A

GIVEN CULTURE

NONVERBAL COMMUNICATION CODES

ILLUSTRATORS ADD TO OR SUPPORT

THE VERBAL MESSAGE

NONVERBAL COMMUNICATION CODES

REGULATORS 

CONTROL SOCIAL INTERACTIONS

NONVERBAL COMMUNICATION CODES

AFFECT DISPLAYS 

USED TO COMMUNICATE

EMOTIONS

NONVERBAL COMMUNICATION CODES

ADAPTORS

 HELP SATISFY A

PERSONAL NEED AND ADAPT TO IMMEDIATE

SITUATION

NONVERBAL COMMUNICATION CODES

NONVERBAL COMMUNICATION IS EMOTIONALLY RICH

NONVERBAL COMMUNICATION IS AMBIGUOUS

TYPES OF NONVERBAL COMMUNICATION

BODY MOVEMENT

 WE CAN PRODUCE OVER 640 DIFFERENT FACIAL

EXPRESSIONS

FACIAL EXPRESSIONS

 • HOW WE SPEAK

• PITCH, VOLUME, RATE, QUALITY

• COMMUNICATE EMOTION

• MANAGE CONVERSATION

• USE OF SILENCE

PARALANGUAGE

TOUCHING (HAPTICS)

• ALL BEHAVIOR THAT INVOLVES THE SKIN• ESSENTIAL TO HUMAN DEVELOPMENT• PAT ON BACK, HUG, KISS• BE SENSITIVE TO CULTURAL AND PERSONAL

PREFERENCES

PERSONAL PRESENTATION

CLOTHING-MOST OBVIOUS GROOMING-COMMUNICATES MESSAGES AS

WELL AS OTHER NONVERBAL CUES ARTIFACTS-PHYSICAL OBJECTS THAT HAVE

MEANING TO US

PERSONAL SPACE 

PROXEMICS-STUDY OF HOW CLOSE OR FAR

AWAY PEOPLE POSITION THEMSELVES

PERSONAL SPACE

HALL'S FOUR ZONES OF SPACE (PROXEMICS)

TERRITORY 

 TERRITORIALITY-

USING SPACE AND OBJECTS TO

COMMUNICATE OCCUPANCY OR

OWNERSHIP OF SPACE 

BOOKS ON LIBRARY DESKNONVERBAL USE OF SPACE

TIME

HOW YOU USE TIME COMMUNICATES

A GREAT DEAL ABOUT YOU

THE “BEAUTY EFFECT” 

AMERICANS THINK THAT ATTRACTIVE PEOPLE ARE MORE

CREDIBLE, HAPPIER, MORE POPULAR, MORE SOCIABLE, AND MORE PROSPEROUS THAN LESS

ATTRACTIVE PEOPLE 

SHAPE AND BODY SIZE AFFECTS PERCEPTIONS ABOUT US. HEAVY

AND ROUND-OLDER, OLD-FASHIONED, GOOD NATURED

APPEARANCE

LOOKSISM GOES POP

REVIEW-TYPES OF NON- VERBAL COMMUNICATION:

 KINESICS

FACIAL EXPRESSIONS

PARALANGUAGE

TOUCH

PERSONAL PRESENTATION 

PROXEMICS

TIME 

APPEARANCE

NINETEEN NONVERBAL BRIDGES

TO OTHERS

NINETEEN NONVERBAL BRIDGES TO OTHERS

• BE THERE• BE PRESENT• DO NOTHING• MOVE TOWARD OTHERS• LOOK AT OTHERS• SMILE (UNIVERSALLY POSITIVE SYMBOL)• WELCOME POSTURE• SHAKE HANDS• TOUCH• HUG• BE SILENT• SPEAK GENTLY• BE PUNCTUAL• KEEP PROMISES• GIVE GIFTS• STAY IN TOUCH• LAUGH AT YOURSELF• HUM• LEAVE

SUMMARY: WHY STUDY NONVERBAL COMMUNICATION

DEFININTION OF NONVERBAL COMMUNICATION

PRINCIPLES OF NONVERBAL COMMUNICATION

TYPES OF NONVERBAL COMMUNICATION

NINETEEN NONVERBAL BRIDGES TO OTHERS

"I HAVE ALWAYS THOUGHT THE

ACTIONS OF MEN THE BEST INTERPRETER OF

THIER THOUGHTS."-JOHN LOCKE