ic chapter 5 nonverbal
TRANSCRIPT
INTERPERSONAL COMMUNICATION
CHAPTER FIVE NONVERBAL COMMUNICATION: SHOWING
THE BEST TO OTHERS
WHY IS THIS CHAPTER IN THE TEXT?
“SOME OF THE MOST IMPRESSIVE AND ENLARGING COMMUNICATION YOU WILL EVER
EXPERIENCE WILL NOT INVOLVE WORDS AT ALL.”-FUJISHIN
WE TEND TO COMMUNICATE MOST OF OUR FEELINGS, ATTITUDES AND BELIEFS
NONVERBALLY
WHO WON THE FIRST NIXON-KENNEDY TELEVISION DEBATE ACCORDING TO A POLL OF RADIO AND
TELEVISION VIEWERS AND LISTENERS?
PREVIEW: WHY STUDY NONVERBAL COMMUNICATION
DEFININTION OF NONVERBAL COMMUNICATION
PRINCIPLES OF NONVERBAL COMMUNICATION
TYPES OF NONVERBAL COMMUNICATION
NINETEEN NONVERBAL BRIDGES TO OTHERS
WHY STUDY NONVERBAL COMMUNICATION?
WHY STUDY NONVERBAL COMMUNICATION?
PRIMARY WAY TO COMMUNICATE FEELINGS AND ATTITUDES
WE TEND TO BELIEVE VERBAL OVER NONVERBAL
PEOPLE TEND TO ADAPT AND RESPOND TO OTHERS THROUGH NONVERBAL
COMMUNICATION
NONVERBAL COMMUNICATION IS THE PRIMARY WAY WE COMMUNICATE
FEELINGS AND ATTITUDES
WHY LEARN ABOUT NONVERBAL COMMUNICATION?
WHY LEARN ABOUT NONVERBAL COMMUNICATION?
REMEMBER THE JURIES-WE TEND TO BELIEVE THE NON VERBAL OVER THE VERBAL
WHY LEARN ABOUT NONVERBAL COMMUNICATION?
PEOPLE RESPOND AND ADAPT TO
OTHERS THROUGH NONVERBAL MESSAGES
WHY LEARN ABOUT NONVERBAL COMMUNICATION?
INTERACTION ADAPTATION THEORY:
THEORY SUGGESTING
THAT PEOPLE INTERACT WITH
OTHERS BY ADAPTING TO THEIR
COMMUNICATION BEHAVIORS
WHY LEARN ABOUT NONVERBAL COMMUNICATION?
DEFINITION OF NONVERBAL
COMMUNICATION
ALL COMMUNICATION THAT IS NOT SPOKEN OR WRITTEN
NONVERBAL COMMUNICATION
CONTENT V. RELATIONSHIP DIMENSIONS OF
COMMUNICATION:
NV IS PRIMARY SOURCE OF RELATIONSHIP CUES
DEFINITION OF NONVERBAL COMMUNICATION
THE PRIMARY WAY WE COMMUNICATE INFORMATIONABOUT THE RELATIONSHIP IS NONVERBALLY INSTEAD
OF VERBALLY
PRINCIPLES OF NONVERBAL COMMUNICATION
PRINCIPLES OF NONVERBAL COMMUNICATION
CONTINUOUS INSTANTANEOUS UNIVERSAL MULTICHANNELED EMOTIONALLY RICH FUNCTION SPECIFIC AMBIGUOUS
PRINCIPLES OF NON VERBAL COMMUNICATION
• CONTINUOUS-CANNOT EASILY SEPARATE INTO UNITS
• INSTANTANEOUS-IMMEDIATELY PERCEIVED• UNIVERSAL-CROSSES LANGUAGES• MULTICHANNELED-ALL SENSES• EMOTIONALLY RICH-CONVEYS EMOTION BETTER
THAN WORDS• FUNCTION SPECIFIC-KINESICS• AMBIGUOUS-CAN BE INTERPRETED IN MANY
DIFFERENT WAYS
KINESICS: STUDY OF HUMAN MOVEMENT
AND GESTURERAY BIRDWHISTELL
FUNCTION SPECIFIC-KINESICS
KINESICS: 1. EMBLEMS 2. ILLUSTRATORS 3. REGULATORS 4. AFFECT DISPLAYS 5. ADAPTORS
EMBLEMS
CUES WITH A DIRECT VERBAL MEANING IN A
GIVEN CULTURE
NONVERBAL COMMUNICATION CODES
ILLUSTRATORS ADD TO OR SUPPORT
THE VERBAL MESSAGE
NONVERBAL COMMUNICATION CODES
REGULATORS
CONTROL SOCIAL INTERACTIONS
NONVERBAL COMMUNICATION CODES
AFFECT DISPLAYS
USED TO COMMUNICATE
EMOTIONS
NONVERBAL COMMUNICATION CODES
ADAPTORS
HELP SATISFY A
PERSONAL NEED AND ADAPT TO IMMEDIATE
SITUATION
NONVERBAL COMMUNICATION CODES
NONVERBAL COMMUNICATION IS EMOTIONALLY RICH
NONVERBAL COMMUNICATION IS AMBIGUOUS
TYPES OF NONVERBAL COMMUNICATION
BODY MOVEMENT
WE CAN PRODUCE OVER 640 DIFFERENT FACIAL
EXPRESSIONS
FACIAL EXPRESSIONS
• HOW WE SPEAK
• PITCH, VOLUME, RATE, QUALITY
• COMMUNICATE EMOTION
• MANAGE CONVERSATION
• USE OF SILENCE
PARALANGUAGE
TOUCHING (HAPTICS)
• ALL BEHAVIOR THAT INVOLVES THE SKIN• ESSENTIAL TO HUMAN DEVELOPMENT• PAT ON BACK, HUG, KISS• BE SENSITIVE TO CULTURAL AND PERSONAL
PREFERENCES
PERSONAL PRESENTATION
CLOTHING-MOST OBVIOUS GROOMING-COMMUNICATES MESSAGES AS
WELL AS OTHER NONVERBAL CUES ARTIFACTS-PHYSICAL OBJECTS THAT HAVE
MEANING TO US
PERSONAL SPACE
PROXEMICS-STUDY OF HOW CLOSE OR FAR
AWAY PEOPLE POSITION THEMSELVES
PERSONAL SPACE
HALL'S FOUR ZONES OF SPACE (PROXEMICS)
TERRITORY
TERRITORIALITY-
USING SPACE AND OBJECTS TO
COMMUNICATE OCCUPANCY OR
OWNERSHIP OF SPACE
BOOKS ON LIBRARY DESKNONVERBAL USE OF SPACE
TIME
HOW YOU USE TIME COMMUNICATES
A GREAT DEAL ABOUT YOU
THE “BEAUTY EFFECT”
AMERICANS THINK THAT ATTRACTIVE PEOPLE ARE MORE
CREDIBLE, HAPPIER, MORE POPULAR, MORE SOCIABLE, AND MORE PROSPEROUS THAN LESS
ATTRACTIVE PEOPLE
SHAPE AND BODY SIZE AFFECTS PERCEPTIONS ABOUT US. HEAVY
AND ROUND-OLDER, OLD-FASHIONED, GOOD NATURED
APPEARANCE
LOOKSISM GOES POP
REVIEW-TYPES OF NON- VERBAL COMMUNICATION:
KINESICS
FACIAL EXPRESSIONS
PARALANGUAGE
TOUCH
PERSONAL PRESENTATION
PROXEMICS
TIME
APPEARANCE
NINETEEN NONVERBAL BRIDGES
TO OTHERS
NINETEEN NONVERBAL BRIDGES TO OTHERS
• BE THERE• BE PRESENT• DO NOTHING• MOVE TOWARD OTHERS• LOOK AT OTHERS• SMILE (UNIVERSALLY POSITIVE SYMBOL)• WELCOME POSTURE• SHAKE HANDS• TOUCH• HUG• BE SILENT• SPEAK GENTLY• BE PUNCTUAL• KEEP PROMISES• GIVE GIFTS• STAY IN TOUCH• LAUGH AT YOURSELF• HUM• LEAVE
SUMMARY: WHY STUDY NONVERBAL COMMUNICATION
DEFININTION OF NONVERBAL COMMUNICATION
PRINCIPLES OF NONVERBAL COMMUNICATION
TYPES OF NONVERBAL COMMUNICATION
NINETEEN NONVERBAL BRIDGES TO OTHERS
"I HAVE ALWAYS THOUGHT THE
ACTIONS OF MEN THE BEST INTERPRETER OF
THIER THOUGHTS."-JOHN LOCKE
