interactive intelligence company overview. ©2012 interactive intelligence group inc. emea – end...
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Interactive Intelligence Company Overview
Innovation • Experience • Value
www.inin.com
©2012 Interactive Intelligence, Inc.
Global Customers
4,000+ organizations in virtually every industry
Customer installations in 90+ countries
Products offered in all major European and Asian languages
Innovation • Experience • Value 5www.inin.com
©2012 Interactive Intelligence, Inc.
Markets Served
Business Automation
Contact Center
Automation
Unified Communications
Unified Messaging
Next Generation Communications
IP TelephonyIP PBX
SecurityRemote access
PresenceDirectories
Desktop videoIM
ConferencingWeb conferencing
Voice mail in e-mail inboxFax in e-mail inbox
Desktop faxing
IVRACD
OutboundWeb chat
E-mail routingQuality Monitoring
Workforce MgtCustomer Surveys
Social MediaScreen pop
Process AutomationDocument Management
Case Management
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