internship ppt - counto honda,mapusa-goa -shubham parsekar-sybba

Company profile

“COUNTO HONDA” was established in the year 2003.

Owner – Mr. Rajesh Khaunte ( MD )

Location – Mapusa

Business – Dealer in Honda Bikes and servicing

Total employees - 65

Topic of the study

EMPLOYEE RETENTION

Why Retention is important?

The Cost of Turnover Loss of Company Knowledge Disruption of Customer Service Turnover spirals into more turnover

Objective of the study

To know if Counto Honda makes any effort to retain its employees.

The reason why the employees leave the job.

The factors that keep the employees happy.

Suggest some retention strategies to the organization.

Methodology

Sample size/Number of respondents: 30

Sample type: Simple Random Sampling

Data Collection

Data was collected from the employees of Counto

Honda with the help of a questionnaire.

13Questions were framed in the form of: Open ended questions Close ended questions Scales used was – Dichotomous scale (yes or no)

-- Likert 5 pointscale

FINDINGS

1 . How flexible company towards employees personal needs , leaves and other facilities.

very

inflexible

23%

somewhat

inflexible

60%

somewhat

flexible

17%

FINDINGS

2. Rate the Equipments and infrastructure provided.

very good3%

good70%

poor27%

FINDINGS

3. Any Rewards and Recognition - No rewards and Recognition provided.

4. skills and education qualification required. Sales Dept – Graduate, Communication

skills with English, Konkani, Marathi, hindiand finance knowledge.

Accounts dept – Accounts knowledge, finance , graduate.

Spares - Inventory management, product knowledge, listening skills.

Service – ITI , SSC pass , technical skills.

5. Any Retention efforts by counto honda ?

- No efforts to retain employees .

6. Purpose for working at counto honda ?

- salary

- Experience and certificate

7. Does your superior appreciates your efforts ?

- No such efforts

8. Any Training program conducted ?

- 8 days initial training

9. Would you suggest your friend to join this company ?

-

prob yes7%

not sure10%

prob not

33%

definitely not50%

10. If you decide to leave the job , what would be the reason ?

- less salary

- more working hours

- better job in future

11. How satisfied are you with the job ?.

satisfied 27%

very disatified

20%

dissatisfied

53%

12. Employee suggestion to the Company

- Salary/wages to be increased.

- Incentives to be provided.

- Working hours to be reduced.

- provide transport allowance.

- regular feedback need to be provided.

CONCLUSION

To conclude employees are dissatisfied working with CountoHonda

SUGGESTIONS Increase in the salary of workers and

provide incentives.

Give feedback on employee performance on a regular basis.

Be flexible in terms of work-life balance

Create a culture of engagement

Conduct Exit interviews

- Shubham parsekar

c- 11- 33

Sybba