lean social how to pick the right social media for your business - forward progress - dean delisle...
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ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Lean Social
#SocialJack #LeanSocial #SocialMedia@DeanDeLisle @FwdProgressInc
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Dean DeLisle• Founder and CEO of Forward Progress, Inc.• Trained and Coached over 100,000 in Social Network Skills• Over 30 years in Business Coaching, Consulting and Training• Relationship Marketing, Social Selling, Event Management and Production, Web
Seminars, eLearning, Lead Generation and Conversion, Social Networking and Email Marketing
• Financial Services, Insurance, Real Estate, Banking, Professional Services, Legal, Accounting, Technology, Marketing Agencies, Coaching and Training, Higher Education and Channel Sales
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
How to Engage with theGo-To-Webinar Interface
• Questions area on the GTW task bar• Type us a question so we know you understand• Ask us anything throughout the session• Engage and WIN too!
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
What is Lean Social?• Lean Startup• Lean Content• Lean Media• Lean Social• What does it all mean?
LESS IS MORE!
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Lean Social Components
• Social Media • Content Sharing• Value Serving• Engagement• Listening• Converting
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Social Media – Lean or Not
Why does it often not work for organizations?
MINDSET!MINDSET!
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Why Social Media?
• Interactive• People Respond Well• Builds Trust• Builds Community• Viral Activity• Sharing
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Network Science*
Node: Individual
Link: Connection between two nodes
Cluster: Several linked nodes
Hub: Large cluster, several clusters
*Courtesy of US Army
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Organizational and Team Impact(Internal)
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Organizational and Team Impact(External)
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Network Hubs
Your Company
Conferences
Employees
Charities
Clients
Partners
Associations
Hub: Large cluster orgroup of cluster of networkconnections.
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Engagement
• Percentage of consumers who engage with their favorite brands via social media by age• 23% of consumers ages 18-29• 39% of consumers ages 30-49 • 38% of consumers above 50
• 87% of survey respondents indicate that online social engagement with a brand positively impacts their likelihood to purchase
Brafton.com
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Engagement Continuum
Disengaged Mis-Engaged Engaged
Barely logged in Unconsciously likingthings
Posting andcommenting
Learning aboutperson’s profileand background
Engaging with intentto transform
relationship formutual benefit
Transactional Conscious, Tied to Yearning & Emotions
Transformational
Dr. Bob Wright – Wright Graduate University
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Start Managing Your Relationships
1. Plan2. Build3. Launch
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Plan• Your services and value proposition• Your main goals• Target markets• Where you want to be found online
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Value
• What products/services do you provide?• How do you compare to competition?• How can you help others?
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Goals (Outcome)• Marketing
• Leads• Traffic• Registrations• Friends• Connections• Comments
• Sales• Dials• Clicks• Connections• Proposals• Closes
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Identify Your TargetWho is your target customer/client/partner?
• What do they look like?• What Industry are they in?• What size Company do they work for?• Who do they know?• If they are consumers, what are their interests?• Who will you be talking to?
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Where Does Your Target Exist?
• Facebook?• Twitter?• LinkedIn?• Google+?• Social Mobile?
ONLY PICK
THREE MAX!
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Where Do You Want to Be Found?
• Search Keywords (Attraction/Pathway)• Your Website (Destination/Pathway)• Mobile (Destination/Pathway)• Social Media (Destination/Pathway)
• Facebook• LinkedIn• Twitter• Google+
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
What is the Destination?
• Your Website (Destination/Pathway)• Mobile (Destination/Pathway)• Social Media (Destination/Pathway)
• Facebook• LinkedIn• Twitter• YouTube• Google+
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Build – Start Simple
• Social Media Profiles (Attraction/Pathway/Destination)• Your target will determine which networks are best• Pick a MAX of Three!!
• Appropriate Website/Landing Page/Microsite
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Social Media ProfilesACTIVE
ACTIVE
ACTIVE
PASSIVE
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Website/Landing Page/Microsite
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Building a Content Map
• Remember • Value• Target• Keywords• Platforms
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Building a Content Map• Remember
• Value• Target• Keywords• Platforms
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Building a Content Map• Remember
• Value• Target• Keywords• Platforms
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Launch• Begin generating valuable content• Interact and engage with customers and prospects• Build relationships• Consistently Measure (Test)
• Connections• Engagement• Outcome/Sales
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Connections
Connection•Emails/Contacts•New Connections•New Followers•New Likes•New Subscribers
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Engagement
Engagement•Likes•Comments•Shares•Direct Messages•Emails
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
OutcomeOutcome•Requests for Proposals…•Orders•Sales•Emails/Contacts•New Subscribers•New Connections*•New Followers*•New Likes*
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
OutcomeRemember NOT WINNING, does NOT mean that you are LOSING!
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Questions?
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
http://socialsellinglinkedin.com
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
http://socialsellinglinkedin.com
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Thank You!Thank You!
ForwardProgress.NET facebook.com/ForwardProgresscoachme@ForwardProgress.NET
@FwdProgressInc
Connect WITH us!dean@forwardprogress.net
TWITTER: Twitter.com/FwdProgressIncTWITTER: Twitter.com/DeanDeLisleFACEBOOK: Facebook.com/DeanDeLisleBUSINESS PAGE: Facebook.com/ForwardProgressLINKEDIN: LinkedIn.com/in/DeanDeLisle
www.ForwardProgress.NET
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