library questionnaire colin conway camille riviere

Library Questionnaire

Colin ConwayCamille Riviere

Research Questions What is most useful for students, physical or

digital resources? Is the library web site intuitive to use in

helping students be more productive? How easy is it to navigate through the

website and find the content or resources that are needed?

Does the library service match student’s expectations/needs?

Main objectives when creating questionnaire

To observe and find similarities in AUP’s library website design, usability, availability of resources and how these match up to students expectations.

Clear and to the point Keep our participants engaged Start with easier questions first and then

move to complex questions.

Gary Perlman’s Survey Website Web-Based Questionnaires builder that

helps with evaluating user interface usability.

PUEU: Perceived Usefulness and Ease of Use

Kwik Surveys

Google docs forms

Results display for Google Docs

Pie Charts:

Male or Female?

Bar Graphs:

How would you rate the design of the library homepage?

Examples:

Results

Results

Results

Results

What is most useful for students, physical or digital resources?

Results

Is the library web site intuitive to use in helping students be more productive?

How easy is it to navigate through the website and find the content or resources

that are needed?

How easy is it to navigate through the website and find the content or resources

that are needed?

Does the library service match student’s expectations/needs?

Open ended question

We received a variety of answers. The students who answered yes did not go into detail, however the ones who answered no included detailed answers. Many requested more online databases and more books from different fields and many complained on how much time is needed to find what they are looking for.

Main Conclusion Our main finding was that many students

believed that the AUP library had useful information and resources, however finding the information with the libraries website design and organization of links takes them more time and effort. We concluded this result because 46% of students think the design of the website is bad but 51 % believe the website has reliable information.