pardot elevate 2012 - becoming a dynamic content dynamo

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Pardot’s Dynamic Content feature allows you to display certain content on your website based on a prospect’s score, grade, or field value. This very powerful tool allows you to deliver targeted content to your prospects. In this session, learn how to use Dynamic Content creatively and effectively through real-world examples that you’ll be able to start implementing right away.

TRANSCRIPT

Becoming a Dynamic Content Dynamo

Vincent MiglioreSenior Solutions Specialist, Pardot

Thursday, November 1, 12

@PardotVincent#Pardot2012

Shatter My Confidence On Twitter

Thursday, November 1, 12

What is a Dynamo?

Thursday, November 1, 12

What is a Dynamo?

Thursday, November 1, 12

What is a Dynamic Content?

First off, it’s awesome!

Thursday, November 1, 12

What is a Dynamic Content?

First off, it’s awesome! How awesome?

Thursday, November 1, 12

What is a Dynamic Content?

First off, it’s awesome! How awesome?

Thursday, November 1, 12

How about a useful definition?

From our Knowledge Base:

Display targeted content on your website or Pardot forms, landing pages, and layout templates based on a prospect’s score, grade, or field value for default fields

or custom fields.

As people match the criteria set for your dynamic content, a variation of content will display where you

embed the generated code on your website.

Thursday, November 1, 12

Think of it like Amazon Recommendations

Last week I did a search for Kombucha. This week I see this:

Thursday, November 1, 12

Think of it like Amazon Recommendations

Last week I did a search for Kombucha. This week I see this:

Thursday, November 1, 12

How can I use Dynamic Content?

Thursday, November 1, 12

Use cases we’ll discuss

- Interests- Location

- Forms and Gated Content- Prospect Buyer Personas- Prospect Lifecycle Stage

- Competitors

Thursday, November 1, 12

Interests

What do you already know about their interests?

Tailor what they see based on what you know they want (ex: Are they interested in a specific product?)

Thursday, November 1, 12

Interests

Thursday, November 1, 12

Location• Advertise directly to folks when events are

happening in their backyard.

• Offering in-person demos vs scheduling a call

• Quotes/Case studies from local clients

• Pro-tip: Use auto-geography identification by IP

Thursday, November 1, 12

Forms and Gated Content• Don't make it hard for interested prospects!

• Replace a form with a one-click download

• Present new content instead of content they've seen

• Customize thank you content based on their response

• Customize above and below form content

Thursday, November 1, 12

Prospect Buyer PersonasMarketing User vs Executive User vs IT User

•Marketing: What can I learn/how does it help me do my job? What do YOU want to see?

•Executive: What value does this provide?

•IT: How do I implement this/what resources do I need?

Thursday, November 1, 12

Prospect's Lifecycle Stage• Prospects or Customers?(opportunity for upgrading customers, educating

prospects)

• Base criteria off score or grade(lower the score, more education)(higher the score, calls to action)

Thursday, November 1, 12

Competitors• Prevent competitors from downloading your

resources

• In general, just a way to screw with them.

Thursday, November 1, 12

Competitors• Prevent competitors from downloading your

resources

• In general, just a way to screw with them.

Thursday, November 1, 12

Competitors• Prevent competitors from downloading your

resources

• In general, just a way to screw with them.

Thursday, November 1, 12

How do I get started?

Thursday, November 1, 12

Start small

Identify which content can be dynamic•Calls to action•Images•Headlines•Recommended links

And then pick just one!

Thursday, November 1, 12

Marketing >> Content >> Dynamic Content

Thursday, November 1, 12

General Advice

• Have a purpose

• Have a plan (pen and paper, yo)

• Use your own CSS

• Test, test, test! (we make it easy)

Thursday, November 1, 12

General Advice

• Variations can only be based on one field (for now)

• Be aware of the "creep factor" when using names and other sensitive info.

Thursday, November 1, 12

Coming Soon…

• More options to base criteria off of

• Dynamic content for email!

Thursday, November 1, 12

Questions?

Thursday, November 1, 12

Vincent MiglioreSenior Support Specialist

vincent.migliore@pardot.com

@PardotVincent#Pardot2012

Thursday, November 1, 12

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