power your business: creating successful sharepoint users

Please direct any questions to us

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Power Your Business: Creating

Successful SharePoint Users

#fpwebinar

#fpwebinar

Power Your Business: Creating

Successful SharePoint Users

Please direct any questions to us

via Twitter using hashtag

#fpwebinar

We want to hear from you!

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What’s in this Fpwebinar?

Benefits of SharePoint Adoption

3 Types of Common Challenges

How to Achieve Sustainable Adoption

Environment Based Training Methods

Measuring Outcomes

Sustaining Long-term Adoption

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Jill KunkelDirector of Channel and Alliances

Fpweb.net

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Jason SchnurDirector

Protiviti

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First Rule:

Avoid ExtremesLack of Training

Lack of Context

Benefits of SharePoint

Adoption

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Business BenefitsStaff Collaboration

Information Management

Client Satisfaction

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Technology Benefits

Empowered SharePoint Users = Less SharePoint Support

Focus on other strategic areas

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Executive BenefitsValue of Investment

Challenges

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Challenges: Emphasis

Challenges: Expertise

AIIM Market Intelligence: The SharePoint Puzzle. © AIIM

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Technology

Enable proper access

(make it easy)

Take advantage of

integration points

(ERP, CRM, Benefits)

Set Example

Business

Focus on ease of use

(personalize)

Make the solution “adoptable”

(Don’t do everything at once)

Define Goals

(Reasons for Change)

Executive

Challenges: Responsibility

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Methodology: Achieve

Sustainable AdoptionIs an integral part of the overall strategy

Planned and budgeted like implementation work

TrainingBuild upon curriculum based training in dev environment

Practice typical scenarios and empower advocates

Focus on priorities of individuals and establish context

Best use practices – Governance

Vary Delivery Channel

Measureable OutcomesDocument progress of users

Assist those needing specialized attention

Communicate benefits achieved

Track in the SharePoint intranet

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Sustaining Long-Term

AdoptionConsistent and ongoing education

New employee onboarding plan/Existing staff updates

Learning maps/progression path

Vary delivery methods (i.e. lunch and learn, webinars, guides)

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Q&A

Power Your Business: Creating

Successful SharePoint Users

Thank you!Twitter @fpweb • Marketing@fpweb.net • www.fpweb.net

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