seco engineering services database june 12, 2013 joey nichols system project engineer sumter...

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SECO Engineering Services Database

June 12, 2013

Joey Nichols

System Project Engineer

Sumter Electric Cooperative, Inc.

2012• 17 employees• 4,670 Service Orders• 1,878 Work Orders • 140,899 Construction Man Hours Designed

SECO Service Planning Workload

2

How do you:• Track Performance?• Balance Workload?• Monitor Standards?

Improving a Fragmented System

3

OR ?

Old System:• Note pads, emails, folders

• Important phone numbers• CIAC• Permits

• Scheduling Spreadsheets• Manual Workload Calculations

Improving a Fragmented System

4

Main Menu

5

SERVICE ORDERS

• Customer service level accountability

• Vacation coverage and workload sharing

• Permanent Archive

• Standard Format

6

WORK ORDERS

7

• Workflow Control• Permits• Easements• CIAC• Vegetation

• Exports to reporting• Warehouse• Scheduling• Inspections

Dashboard

8

PRODUCTIVITY & WORKLOAD

• Group or Individual Reporting• CMH• Work Type• Work Pending

• Customer Service• Calls• Site Visits

9

Inspections

10

POLE INSPECTIONS

• Summary and recall of data

• YTD status

• Replaces manual spreadsheets

11

Pole Inspections

12

Pole Inspections

13

Misc Reporting

14

SCHEDULING

• SRD Based

• Exportable to Excel

• Filterable

15

16

CRITICAL MATERIAL

• Early warehouse notification• NO RUSH MATERIAL ORDERS!

17

Budget Reporting

18

Engineering Services Database

19

Questions?

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