services report out july 2013

Services Division 2013

Annual Report OutTuesday, July 23rd

10:30am - noon

Outline of Meeting

1. Chuck’s introduction• Outreach and Education effort• LSD and Reference services• Storage Library • Creation of the new Emory Center for Digital

Scholarship

2. Services Dashboard - Chris and Kristan3. Humanities Team – Kim4. Social Sciences Team – Chris5. Sciences Team – Kristan6. Area Studies Team – Chuck7. Access Services – Amy

• LibChat• LibAnswers

8. Ares Project – Fran9. ILL – Deep dive – Margaret10. Collections – Chris

• PDA• Collection Use Metric

11. EDC – Rob12. Outreach and Education - Erin

Presentations

Services Div. 2012-2013 DashboardSERVICES USE NOTES Circulation (print)

Circulation of New Monographs

N/A New library metric for scorecard

Serials in E-Format Expenditure + Numbers of Titles

Database Collection In Terms of Expenditure & Use

E-Journal SFX Use

Consultations

Electronic Data Center

Interlibrary Loan Review in process

Instruction

Library Service Desk

Reserves

Dashboard Key: Service on target

Service needs further investigation

Service problem

Use is increasing

Use is stable

Use is decreasing

Humanities Team

O Erica Bruchko, African American Studies and United States History

O Joyce Clinkscales, Music

O Kim Collins, Art History & Classical Studies

O James Steffen, Film and Media Studies, Theater, Dance, Interdisciplinary Studies/Graduate Institute of Liberal Arts and LGBT Studies

O Sandra Still, English and American LiteratureO Alain St. Pierre, European History and

Philosophy O Matt Roberts, French, Italian, and Comparative Lit.

New E-resourses to support QEP

Image © Adam Matthew 2013

18 new Adam Matthew Databases

Continue to Support

Digital Scholarship

Views of Rome

Tracking Samothrace Digital Atlanta: Mapping the Battle

Lynchings in Georgia (1875-1930)

Streaming video advances

O Silent Films, O Paley Center for Media iCollection O Swank

Shout out to Erica and James

O Helping MARBL New Book due Oct.

Social Sciences Update—

2012/2013Chris Palazzolo

Research Consultations

Electronic DATA CENTER & SOCIAL SCIENCES

Political Science

Economics

Sociology

Alumni

Public Health

Business School

Data Consulations by Top Departments, 2012-13

Highlights/Achievements

O Two peer reviewed articles on data curation

O Immersion participant (Teaching Track)O Undergraduate Research Award WinnersO Psychology Chair of EBSS Subcommittee

(ACRL/ALA)O Citation Analyses completed for

Psychology and EconomicsO Strengthening of FIOCRUZ relationship,

research data management group

Other notable updatesO Research guides for Development Studies

and Psychology 200 continue to receive substantial use

O Women’s Studies transition to Jennifer Elder, due to departmental changes in focus

O Educational Studies still needs supportO Information for Social Scientists—50th issue

electronically published in April, over 500 hits (MOOCs, ebooks, research guides of interest, citation analysis, data management initiatives)

Economics O Graduate program still under reviewO Citation Analysis completed using

multiple tools (Scopus, Web of Science, Google Scholar)

O E-Only for HB and HC in Approval Plan (accounts for about 25% of total titles on Approval)

O High number of STLs in DDA pool for HB-HF (including Business)

Science Team Successes

O YBP Approval Plans – Health & Woodruff

O Chemistry Library RenovationsO Partnering on Research Data

ManagementO Training & Mentoring Science

Librarian/CLIR FellowO New Libguide: Citation Analysis

Area Studies Team

Report for 2013

New faculty / new programs / changes

African Studies 1. ranked 6th in USNW2. 2 new positions in English3. 1 new position in African Art

History4. 1 position will be permanent

between IAS, Anthropology, and the MDP

5. Mellon appointment to English in 2014

CJK Chinese Studies: 2 new faculty in East Asian studies:1. Anthropology2. Chinese Classics3. East Asia Cinema (2014)

Korean Studies: 2 new faculty; 2 instructors for language

Japanese Studies: no new positions

Contemporary Chinese Studies: an area of emphasis - Dean’s committee report with recommendations

New faculty / new programs / changes, cont.

Russian One of the reduced programs1. new head of REEES to be

appointed2. new head of REALC to be

appointed3. Looking a new ways to continue

the teaching of Russian

Middle Eastern Studies First cohort for the new Ph.D. program in Islamic Studies will be here this fall

Spanish and Portuguese 1. Karen Stolley is the new Chair2. Position vacancy for Portuguese

Studies – status not known

LAS Robert Goddard was appointed the new Director

Jewish Studies New instructor for Yiddish

South Asia Search pending for a new position

Notable Acquisitions

REEES Epstein donation Donation of a significant portion of his library on Russian language, philosophy, history, and culture

MESAS Buehler Sufi collection

Continue to catalog materials from on the best collections on Sufi

Tibetan Studies

TBRSC Collection Addition of two collections of core titles (all e-books)

Jewish Studies

films Acquisition of contemporary Israeli feature films

Japanese Studies

films Acquired the top 10 best Japanese films

Chinese Studies

films Acquired contemporary films

South Asia E-resources Oxford Scholarship online

Notable Acquisitions, cont. Chinese Studies

E-resources 1. Sikuquahsu on-line2. North Korean news database3. China Academic Journals Series G Series J4. Oxford database for Chinese Studies

African Studies

E-resources 1. House of Commons Parliamentary Papers database for 18th & 19th c

2. Confidential Prints: Africa, 1834-1966

3. Global Commodities: Trade, Exploration and Cultural Exchange  

Latin American Studies

E-resources 1. Archivo histórico del Arzobispado de México

2. Confidential Print: Latin America, 1833-1969 (Adam Matthews)

Collection Development Collaborations

Latin American Studies

1. UGA- Central American Collaboration Completed 2nd year of collaboration with U GA Latin American Librarian to deepen Central American collecting in Georgia - Results 94% of the 121 titles collected are unique

2. UGA – French Speaking Caribbean Collaboration Both Emory and UGA have implemented small approval plan for the region

3. LAARP Distributed Resources Program – Emory is a member of the program in our selection of books on the humanities and social sciences from Brazil.

CatalogingTitles Volumes

East Asian: Chinese, Japanese and Korean

2,641 3,412

MESAS 1,391 1,765

South Asian 470 254

REEES and Jewish Studies

567 655

Access Services Annual Report

July 23, 2013

Access ServicesO BLART

O Head: Fran Pici, Colin Bragg, Oliver Smith, Alfredo Villar

O Stacks and StorageO Head: Melanie Bunn, Jerrold Brantley, Patrick Buckley,

Neil D’Cruze, Lisa Hamlett, Kevin Miller, Bran Peacock, O LSD

O Head: Melanie Bunn (Interim- TBA), Lloyd Busch, Tara McCurley, Rich McNeal, Jessica Perlove, Erich Wendt

O Interlibrary LoanO Head: Margaret Ellingson, Kathy Britt, Marie Hansen,

Kitty Quitmeyer, Sarah Ward, TBA

Access Services: Year in ReviewO BLART

O Ares implementation projectO MM desk and staff area renovation planningO Chemistry Library closing until 2015O Chemistry Library services at Math/SciO Gift collection project

O ILLO Rapid ILL implementationO ILLiad v 8.3 and 8.4 implementationO ILLiad/Shibboleth implementationO ILL borrowing “deep dive”O Anne Nicolson retired

Access Services: Year in ReviewO Stacks and Storage

O Post Life Sciences tower backshift complete/remeasuringO Stack tower closed for repairs, Dec-JanO Integration of Storage in Services/Stacks TeamO New microfilm machines (Minolta SL1000)O Storage selection policy approvedO Universal storage delivery/book delivery pilotO Gifts workflow management

O Library Service DeskO Reference Advisory Group establishedO LSD Head – new position search in progressO SFS project completedO LibAnswers implementationO Reference staffing pool O EPASS tutoring center installation

LibAnswers

We have LibAnswers!

Features

OChat clientOMulti-sign on accessOSearchable FAQ

databaseOEmail question

databaseOWidgets

Access Services: Looking Ahead

O BLARTO Ares, Ares, AresO MM desk and public area renovationO Equipment refresh/Classroom technologies

O ILLO ILLiad 8.4 feature integrationO Borrowing Specialist hireO Assess RapidILL and HMA delivery

Access Services: Looking Ahead

• Stacks and Storage• Assess book delivery • New storage ranges• Theology and HMA moves• Integration of Stacks and Storage teams

• LSD• New TL• LibAnswers • Student Services/Services Learning

Commons space planning

ILL ::

O Articles (& Chapters) onlyO Supplied from print & e-resources

(Open Access or Licenses allow ILL)O ARL (67) and ASERL (31) PodsO No fees between librariesO <24-hr electronic delivery (PDF)O System Avgs: 71% Fill Rate & 14-hr

Delivery

Borrowing ::

O August 2012 – dateO 1198 Borrowing Requests total

RapidILLO 1076 Filled via Rapid libraries = 90%O Delivery Time: 15.8 hrsO 122 Canceled – Available at Emory,

Bad Cite or Duplicate RequestO Wrinkles: OpenURLILLiad linking –

User Education & field mapping tweaks

Lending :: O October 2012 – dateO Articles only, not Chapters O 6910 Lending RequestsO 6222 Filled (mostly E) = 90%O Delivery Time: 10.2 hoursO 688 Canceled – holdings/availability issuesO 6 to 1 Lending/Borrowing ratio

ILL :: Delivery PilotO March 2013 – dateO Deliver books requested from

Woodruff Stacks by HMA curatorsO 164 requests totalO 4 curators, 2 = 93% of requestsO 99% filled from our collection or ILLO Wrinkles: serials, checked-out,

missing, articles/chapters, Oxford

ILL Borrowing :: Available at Emory

2010-11 2011-12 2012-130

500

1000

1500

2000

2500

1851

1122

796

437

578

430

0

459

390

Pull/Hold

Elec-tronic

Academic Year/Aug 15-May 15

Item

s A

vailab

le

ILL Borrowing :: Purchase-on-Demand (POD)

2010-11 2011-12 2012-130

50

100

150

200

250

9069

83

1586

44

50

64

24

ILL Arti-clesILL Books

Academic Year/Aug 15-May 15

Item

s P

urc

hased

ILL Borrowing :: Top 10 Depts 2007-13

Medica

l Sch

Publ

ic Hea

lth

Histor

y

Art His

tory

Colle

ge

Relig

ion

Bio &

Bio

med

Engl

ish

Psyc

holo

gy

Nursin

g Sc

h0

500

1000

1500

2000

2500

3000

3500

4000

2007200920112013

Requests

Subm

itte

d

Collection Management—Update 2012/2013

OFiscal year ends August 31, 2013

OTight year for numerous reasons

OBudget numbers not known until late August/early September allocations to follow

Major InitiativesO DDA pilot, spend below projection

(only $10K), pilot continues through Fall

O HEGIS code changes to better reflect spend on ejournals vs print serials

O Lost and Missing Book Policy and Process Review (w/Access Services)

O New Storage Policy to expedite transfers, approved and (officially) implemented July 1, 2003

Other InitiativesO Approval Plan revisions for Woodruff

and HSCL

O Selection of 2,800 LF material to temporarily move from Clifton to HMA

O Life Sciences collections collaboration

2010 Approval Plan Purchases, Ns

(31.6% loaned)

O Project Muse, 2013 Installment UPCC (2,800 projected titles)

O LN/PQ Bills and ResolutionsO Vogue and Entertainment News ArchivesO Harvard/De Gruyter ebook package, 2012-3O Adam Matthews—over 10 collections,

multi-year purchaseO Financial TimesO Oxford Bibliographies and Handbooks

(ongoing)

Notable Purchases

Electronic Data Center

Services Division Annual Report, 07/23/2013

Jennifer Doty, Rob O’Reilly, Michael Page

Mission StatementO The Electronic Data Center supports the use of

geospatial and quantitative data for both faculty and students and in both research and teaching. It furthers the academic mission of scholarly inquiry by assisting users with locating relevant data and with assembling those data into usable forms, thus allowing users to test and evaluation arguments and hypotheses and to move from the realm of the abstract and theoretical to the realm of the empirical. Reflecting the non-disciplinary nature of data, the Center assists researchers from departments and schools throughout the university.

Our Talisman

Highlights - GISO ATL Maps Projects:

City Directories1928-Vintage MapsGeocoder

O Field Work:St. Catherine’s IslandSamothrace

O Consultations

Highlights – Data Management

O Hire of Jennifer DotyO Fall 2012 SurveyO Presentations: RDAP and IASSISTO Curation Projects:

ICPSRDataVerse Network

O GA Tech Collaboration

“The future, Mr. Gittes! The future!!”

O Emory Center for Digital Scholarship (ECDS)

O Intent is to maintain existing services and support and develop new services to supplement what we already do

O Planning for the move up to Level 3 is underway

O & E E I E I O

Some rather big new things

Chris Pixelated Pollette

A Marketing Plan

Orientation 2012O Orientation – Pizza party/tours

O Pizza party all on one floor! Much better! Alas, no gluten free pizza.

O Orientation Leaders (i.e. other students) took their groups on tours of the library during orientation. We provided tour notes to make sure they highlighted the important (to us) things.

O Chaotic but good chaos.

Orientation, part deuxO Orientation Game for new students

GameO 10 tasks (photos)O Only 10 entries. O Potential reasons:

• time o’ year (in the first 2-3 weeks of semester when they are overwhelmed)

• prize?

PACE 2012Pre-Major Advising

Connections at EmoryFor the first time, the library was actually part of the PACE curriculum. Week 6 was a library exercise. We gave them a choice of 2 out of 3 activities.

PACE feedback

“The NYTimes exercise worked

well. Do more like that next time.”

Marketing Events/workshops

Today’s events chalkboard

New or newish workshops

O ETD submissionsO Copyright and your dissertationO Dissertation bootcamp

Study BreaksBring us your tired, your hungry, your huddled

masses outside the Jones Room door

An actual quote by an actual student

"Take a picture of me with the dog –--

I need to send this photo to my mom so she can

feel good about paying full tuition at Emory."

Ice cream April 30

12 gallons X 30 minutes

= 0

New PartnershipO ACE! (not to be confused with PACE,

FAME, DiSC, ECIT, ECDS, MODS, etc.)O Academics & Culture @ EmoryO Incoming First Year undergraduates can

take part in the ACE Program for International Students.  O 4-week program O prepare them for a successful adjustment

to the academic, social and cultural life at Emory and in Atlanta before the fall semester begins.

ACERS, FALL 2012

UpcomingO Interactive E-learning modulesO New PACE assignmentsO QEP and beyond!

New website! Aug 24