sharpening our change agent edge
Post on 18-Jan-2017
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Sharpening Your Change Agent Edge
Change Day Pledges
All Pledges
Personal &
Professional Personal Professional
Relationships 2651
Self-
improvement 660
Physical
wellness 1501 Relationships 1554
Self-
improvement 2360 Relationships 367
Self-
improvement 1006 Technical 714
Physical
wellness 1642
Emotional
wellness 109 Relationships 730
Self-
improvement 694
Moving Forward
• Examining self
• Building connection
• Enabling others
• Challenging you!
Examining Self
Presence and Passion
Presence
• Confidence
• Comfort level
• Passionate enthusiasm
Presence
Leveraging Presence
Key Take Away
Passion
Passion
What Is It?
• Feeling like you are part of something that you believe in
• Something bigger than yourself
Source: Simon Sinek, 2011
What Is It?
• Work passion?
–An individual’s persistent, positivity
–Focused and directed work intentions and behaviours
Source: Permarupan, 2013
Passion
Passion
In groups of two consider the following three questions:
• When are you most energized at work?
• How could you spend more time in this state?
• How can you “infect” your peers, leaders, followers with your passion?
Building Connection
Empathy and Trust
“Empathic leaders who take time to understand and listen to one another can empower their teams and build trust, leading to a better work culture, more collaboration and improved productivity.”
Belinda Parmar. Author ‘The Empathy Era’
Building Trust
• Empathy: the basis for building relationships of trust and influence
• Trust and influence are key factors in leading change
First Build Trust
Patrick Lencioni: 5 dysfunctions of a team
3 Components of Trust
• Credibility
• Reliability
• Intent
Peter Fuda
Who do you Trust?
Top 5
• Firefighters (77%)
• Paramedics (74%)
• Pharmacists (70%)
• Nurses (69%)
• Doctors / airline pilots (65%)
Bottom 5
• Telemarketers (4%)
• Used car salesmen (5%)
• Politicians (6%)
• CEOs (11%)
• Baggage handlers (12%)
Ipsos Reid, 2014. Survey of 4,000 Canadians
How Do We Build Trust?
• Trust others first
• Listen
• Be vulnerable
• Be accountable
• Demonstrate respect
Enabling Others
Distributed Leadership
Participative Approach to
Change
Collaborative Relationships
Culture of Autonomy
Context of Trust
Dimensions of Distributed Leadership
Distributed Leadership In Action
Challenging You!
What will you commit to doing?
•To leverage presence and inspire passion?
•To build trust and enhance empathy?
•To enable distributed leaders?
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