six myths and realities of change communications
Post on 22-Nov-2014
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Six Myths and Realities of
Change Communications
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Communications can make or break your change
initiative:
Don’t fall prey to the following Myths
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1 MYTH:The Communication or HR department should take care of communications efforts during change
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? WHAT DO YOU THINK
IS THE REALITY?
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1 REALITY:People want to get their information about change from the senior leader of the organization and from their immediate supervisor www.warpspeedtraining.com
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MYTH:Once we explain the change, people will understand
?www.warpspeedtraining.com
WHAT DO YOU THINK
IS THE REALITY?
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REALITY:You will have to repeat your messages over and over and over in many different ways before people will understand
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MYTH:During change you should tell people only what they need to know – otherwise you will just confuse them
?www.warpspeedtraining.com
WHAT DO YOU THINK
IS THE REALITY?
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REALITY:During change, people’s desire for information is insatiable. Over-communicate to be safe
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MYTH:You should not communicate until the answers are clear. Otherwise you’ll look stupid and you will also confuse people
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WHAT DO YOU THINK
IS THE REALITY?
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REALITY:By the time all the answers are clear, people have already formed their own opinions (often negative) and acted accordingly
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MYTH:A series of emails, memos or newsletters is adequate to communicate the details of the change
?www.warpspeedtraining.com
WHAT DO YOU THINK
IS THE REALITY?
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REALITY:Don’t count on these methods. They help, but most people won’t buy into the change unless they are engaged in the process
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MYTH:We can rely on our senior leaders to deliver the change messages clearly and consistently
?www.warpspeedtraining.com
WHAT DO YOU THINK
IS THE REALITY?
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REALITY:Even senior leaders will need help in preparing and delivering change messages. Otherwise the messages may be confusing and contradictory
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Communicating during change is so difficult.
Maybe we should just give up…
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NO! Worse things
happen when we don’t communicate
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People create conspiracy theories
There’s a grand plan to this change but
they’re not telling us about it. You
just wait and see. They’ll take care
of themselves but we’ll get the
shaft.
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People take the “Dilbert” viewOh my God! This change won’t work!
We are doomed. Why
can’t our pointy-haired bosses see that when I
can?
NEED TO KNOW MORE?
Contact me for more information about our online and face-to-face
courses in Change Management for your
organization
DrCarol@warpspeedtraining.com
We are experts in Change Management training for
ManagersClick on
Managers and Supervisorsfor descriptions of our suite of courses
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